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Booksy vs Folk

Booksy logo

Booksy

Software

Book local beauty services

From
$29.99/month
Rated
-
Full reviewWebsite
Folk logo

Folk

Software

The CRM that works for you, not the other way around

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Folk has a free tier, so it costs nothing to try first.
  • Each has a real cost: Booksy the Boost marketplace feature charges a one time 30% fee on the first visit cost for each client it brings in; Folk no native mobile app, only works through mobile browser which is not optimized for phones
  • They diverge on capability: Booksy covers Online booking, Folk covers Contact management.

Where they differ

Only the attributes on which Booksy and Folk actually diverge.

Attributes where Booksy and Folk differ
AttributeBooksyFolk
Starting price$29.99/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
Founded20142020

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Booksy

  • Online booking
  • Calendar management
  • Client database
  • Automated reminders
  • Marketing tools
  • Reviews management
  • Mobile apps
  • Analytics dashboard

Only in Folk

  • Contact management
  • Email tracking
  • Mail merge
  • Chrome extension
  • Tags & groups
  • Notes & activities
  • Import/export
  • Search & filters

Both cover

  • Data encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Booksy

  • Appointment booking and client management for salons and barbersnot Folk
  • Taking payments and deposits against bookingsnot Folk

Folk

  • Contact managementnot Booksy
  • Sales outreachnot Booksy
  • Networkingnot Booksy
  • Recruitmentnot Booksy
  • Investor relationsnot Booksy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Booksy

  • The Boost marketplace feature charges a one time 30% fee on the first visit cost for each client it brings in
  • Additional team members are $20 a month each on top of the $29.99 base
  • Card processing runs from 2.49% plus $0.10 to 2.69% plus $0.30 depending on how the payment is taken
  • Getting paid out within 30 minutes costs a further 1.5%
  • Card readers are bought separately at $53.10 or $219.85 plus shipping

Folk

  • No native mobile app, only works through mobile browser which is not optimized for phones
  • Limited workflow automation capabilities compared to enterprise CRMs
  • No automatic phone call tracking, requires manual entry
  • Limited reporting and analytics features
  • Monthly caps on email sends and enrichment credits on lower tiers
  • LinkedIn Chrome extension sometimes has synchronization problems
  • Email sent through Folk sometimes doesn't appear as sent in user's Outlook account

Pricing, plan by plan

Booksy

$29.99/month
  • Solo$29.99/month
    • Unlimited bookings
    • Client management
    • Mobile app
  • Team$49.99/month
    • Everything in Solo
    • Multiple staff
    • Staff scheduling
  • Business$79.99/month
    • Everything in Team
    • Multi-location
    • Priority support

Folk

Free
  • Standard$24/month
    • Pipeline management
    • Email campaigns
    • Contact enrichment
  • Premium$48/month
    • Custom objects
    • Email sequences
    • Dashboards
  • Enterprise$80/month
    • Dedicated account manager
    • Custom integrations
    • Priority support

Which should you pick?

Choose Booksy if

  • You need online booking.
  • You work on Web, Ios, Android.
  • You also want calendar management.
Booksy review

Choose Folk if

  • You need contact management.
  • You want to start without paying.
  • You also want email tracking.
Folk review

Questions people ask

Is Booksy or Folk better?
Neither clearly leads. Booksy starts at $29.99/month and Folk at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Booksy or Folk?
Folk has a free tier; the other does not. Paid plans start at $29.99/month for Booksy and Free for Folk.
Does Booksy or Folk run on more platforms?
Booksy runs on Web, Ios, Android. Folk runs on Web.
Can I use Folk for free?
Yes. Folk has a free tier, so you can try it without paying. Booksy starts at $29.99/month.
What is Booksy best used for?
Booksy is most often used for appointment booking and client management for salons and barbers, taking payments and deposits against bookings. Of those, appointment booking and client management for salons and barbers and taking payments and deposits against bookings are not what Folk is typically brought in for.
What can Booksy do that Folk cannot?
Booksy covers Online booking, Calendar management, Client database, Automated reminders. Folk covers Contact management, Email tracking, Mail merge, Chrome extension. Both handle Data encryption, Cloud deployment, Web support.

Answered from the vendors’ own pages

Folk: What are Folk's pricing plans?

Folk offers three plans: Standard at $24/month per member (billed annually), Premium at $48/month with custom objects and email sequences, and Enterprise from $80/month with advanced security and dedicated support. New workspaces get a 2-week free trial with all Premium features.

Source
Folk: Does Folk offer a mobile app?

Folk does not have native iOS or Android apps. The web interface technically works on mobile browsers but is built primarily for desktop use.

Source
Folk: Does Folk track phone calls automatically?

No, Folk does not automatically track phone calls. All call interactions must be manually entered into the system.

Source
Folk: What integrations does Folk support?

Folk supports over 5,000 integrations through platforms like Zapier and Make. It includes native email, calendar, and WhatsApp sync, LinkedIn extension, and can enrich contact data using its built-in enrichment tool.

Source
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Related pages

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