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Events · head to head

ACTIVE Network vs Regpack

ACTIVE Network logo

ACTIVE Network

Events

Registration and payment software for parks departments, races and camps, owned by Global Payments

From
On request
Rated
-
Regpack logo

Regpack

Events

Conditional online registration and payment plans for camps, courses and programmes

From
On request
Rated
-

The short version

  • Each has a real cost: ACTIVE Network revenue comes from registration processing rather than licence fees, so the vendor is aligned with transaction volume and not with the quality of the administrative experience.; Regpack plan prices are no longer published, so a buyer must enter a sales process before knowing whether the product is in budget, and cannot benchmark the quote against a list price.
  • They diverge on capability: ACTIVE Network covers ACTIVENet, Regpack covers Conditional registration logic.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ACTIVE Network and Regpack actually diverge.

Attributes where ACTIVE Network and Regpack differ
AttributeACTIVE NetworkRegpack
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Events).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ACTIVE Network

  • ACTIVENet
  • ACTIVEWorks Endurance
  • Camp and Class Manager
  • Participant-paid fees
  • Facility and league scheduling
  • ACTIVE.com listing

Only in Regpack

  • Conditional registration logic
  • Payment plans
  • Multi-participant registration
  • Discount and coupon rules
  • Integrated payment processing
  • Unlimited projects and users
  • Reporting and exports
  • Automated communications

What people use each for

The jobs each tool is most often brought in to do.

ACTIVE Network

  • A city parks department taking swim lesson, camp and league registrations online with fees passed to residentsnot Regpack
  • A race director who wants registration, bib assignment and a consumer listing from one vendornot Regpack
  • A YMCA needing membership, childcare billing and facility booking in one systemnot Regpack
  • An agency with no software budget that can fund registration through participant-paid processing feesnot Regpack

Regpack

  • A camp where a parent registers three children for different weeks with sibling discounts applied automaticallynot ACTIVE Network
  • A training provider whose course fee depends on eligibility answers given earlier in the formnot ACTIVE Network
  • A nonprofit programme collecting deposits then automatic instalments over six monthsnot ACTIVE Network
  • An organiser replacing a chain of separate forms and manual invoices with one conditional registration flownot ACTIVE Network

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ACTIVE Network

  • Revenue comes from registration processing rather than licence fees, so the vendor is aligned with transaction volume and not with the quality of the administrative experience.
  • Passing the processing fee to participants is normal practice, which makes the cost invisible on the agency budget and visible to residents as a service charge at checkout.
  • The ACTIVENet codebase is long-lived and parts of the administrative interface remain dated, with upgrade cycles driven by the parent rather than by agency requests.
  • Support responsiveness is a persistent complaint among municipal customers, and escalation paths are slower than in a standalone software vendor.
  • Because Global Payments owns the merchant relationship, moving off ACTIVE means changing processor as well as software, which usually requires a procurement process rather than a simple switch.

Regpack

  • Plan prices are no longer published, so a buyer must enter a sales process before knowing whether the product is in budget, and cannot benchmark the quote against a list price.
  • The conditional logic that makes it capable also makes it slow to configure, and complex registrations often take days of setup and testing rather than an afternoon.
  • The applicant-facing interface is dated compared with modern form products, which matters when the form is the first impression a parent has of your programme.
  • Because Regpack processes the payments, switching platforms means moving your merchant relationship and any stored instalment schedules, which raises the real cost of leaving well above the licence.
  • Reporting is built around applicants and balances rather than programme analytics, so organisations wanting attendance, capacity or cohort analysis export the data elsewhere.

Pricing, plan by plan

ACTIVE Network

On request
  • ACTIVENet$undefined/year
    • Registration, facility and membership modules
    • Revenue derived primarily from registration processing fees
    • Fee can be absorbed by the agency or passed to the participant
  • Camp and Class Manager$undefined/year
    • Flat rate or per registration fee model
    • Rates quoted per account, not published
  • ACTIVEWorks Endurance$undefined/year
    • Race registration priced on a per registration fee
    • ACTIVE.com listing included

Regpack

On request
  • SMB$undefined/year
    • Unlimited projects, users, forms and reports
    • Conditional registration logic
    • Payment plans and integrated processing
  • Mid-Market$undefined/year
    • Higher volume and additional configuration
    • Annual term, price quoted by sales
    • Processing rate from as low as 1.5% depending on volume and card mix
  • Mid-Market Plus$undefined/year
    • Largest configuration tier
    • Priced individually by sales

Which should you pick?

Choose ACTIVE Network if

  • You need activenet.
  • You work on Web, iOS, Android.
  • You also want activeworks endurance.

Choose Regpack if

  • You need conditional registration logic.
  • You also want payment plans.

Questions people ask

Is ACTIVE Network or Regpack better?
Neither clearly leads. ACTIVE Network starts at On request and Regpack at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ACTIVE Network or Regpack?
ACTIVE Network starts at On request and Regpack at On request.
Does ACTIVE Network or Regpack run on more platforms?
ACTIVE Network runs on Web, iOS, Android. Regpack runs on Web.
What is ACTIVE Network best used for?
ACTIVE Network is most often used for a city parks department taking swim lesson, camp and league registrations online with fees passed to residents, a race director who wants registration, bib assignment and a consumer listing from one vendor, a ymca needing membership, childcare billing and facility booking in one system, an agency with no software budget that can fund registration through participant-paid processing fees. Of those, a city parks department taking swim lesson, camp and league registrations online with fees passed to residents and a race director who wants registration, bib assignment and a consumer listing from one vendor are not what Regpack is typically brought in for.
What can ACTIVE Network do that Regpack cannot?
ACTIVE Network covers ACTIVENet, ACTIVEWorks Endurance, Camp and Class Manager, Participant-paid fees. Regpack covers Conditional registration logic, Payment plans, Multi-participant registration, Discount and coupon rules.

Answered from the vendors’ own pages

ACTIVE Network: Who owns ACTIVE Network?

Global Payments, which acquired it in 2017 for around 1.2 billion US dollars. It sits in the merchant solutions business.

Regpack: What does Regpack cost?

Plan prices are not published. Three tiers exist, SMB, Mid-Market and Mid-Market Plus, all annual and all quoted. The published number is the processing rate, from as low as 1.5%.

ACTIVE Network: How does ACTIVE make money?

Primarily from registration processing fees, charged as a percentage plus a fixed amount per registration.

Regpack: Is the 1.5% rate realistic?

It is the floor, dependent on volume and card mix. Ask for your quoted effective rate against your actual card mix rather than the advertised minimum.

ACTIVE Network: Can we absorb the fee instead of charging residents?

Yes, the agency chooses. Most pass it to the participant, which is why registrants see a service fee.

Regpack: Can it handle payment plans?

Yes, and that is one of its stronger areas: automatic instalments, deposits and partial payments with per-applicant balances.

ACTIVE Network: Is pricing published?

No. Both licence and processing rates are quoted per account.

Regpack: How hard is it to switch away?

Harder than most registration tools, because Regpack also processes your payments. Plan for moving merchant processing and any live instalment schedules.

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