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Events · head to head

Regpack vs Ticketmaster

Regpack logo

Regpack

Events

Conditional online registration and payment plans for camps, courses and programmes

From
On request
Rated
-
Full reviewWebsite
Ticketmaster logo

Ticketmaster

Events

The global leader in live event ticketing

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Regpack plan prices are no longer published, so a buyer must enter a sales process before knowing whether the product is in budget, and cannot benchmark the quote against a list price.; Ticketmaster high fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • They diverge on capability: Regpack covers Conditional registration logic, Ticketmaster covers Ticket sales.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Regpack and Ticketmaster actually diverge.

Attributes where Regpack and Ticketmaster differ
AttributeRegpackTicketmaster
Pricing modelquotetransaction
PlatformsWebWeb, iOS, Android
FoundedUnknown1978

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Events).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Regpack

  • Conditional registration logic
  • Payment plans
  • Multi-participant registration
  • Discount and coupon rules
  • Integrated payment processing
  • Unlimited projects and users
  • Reporting and exports
  • Automated communications

Only in Ticketmaster

  • Ticket sales
  • Mobile ticketing
  • Verified tickets
  • Resale marketplace
  • Venue management
  • Spotify
  • Apple Music
  • Facebook

What people use each for

The jobs each tool is most often brought in to do.

Regpack

  • A camp where a parent registers three children for different weeks with sibling discounts applied automaticallynot Ticketmaster
  • A training provider whose course fee depends on eligibility answers given earlier in the formnot Ticketmaster
  • A nonprofit programme collecting deposits then automatic instalments over six monthsnot Ticketmaster
  • An organiser replacing a chain of separate forms and manual invoices with one conditional registration flownot Ticketmaster

Ticketmaster

  • Event planningnot Regpack
  • Ticket salesnot Regpack
  • Attendee managementnot Regpack
  • Virtual eventsnot Regpack
  • Event marketingnot Regpack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Regpack

  • Plan prices are no longer published, so a buyer must enter a sales process before knowing whether the product is in budget, and cannot benchmark the quote against a list price.
  • The conditional logic that makes it capable also makes it slow to configure, and complex registrations often take days of setup and testing rather than an afternoon.
  • The applicant-facing interface is dated compared with modern form products, which matters when the form is the first impression a parent has of your programme.
  • Because Regpack processes the payments, switching platforms means moving your merchant relationship and any stored instalment schedules, which raises the real cost of leaving well above the licence.
  • Reporting is built around applicants and balances rather than programme analytics, so organisations wanting attendance, capacity or cohort analysis export the data elsewhere.

Ticketmaster

  • High fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • Delayed real-time data on seat availability and resale pricing
  • Strict API rate limits and limited customization for partner integrations
  • Found guilty of operating an illegal monopoly in live concert ticketing by federal jury in April 2026
  • Anticompetitive practices that limit competition for event organizers

Pricing, plan by plan

Regpack

On request
  • SMB$undefined/year
    • Unlimited projects, users, forms and reports
    • Conditional registration logic
    • Payment plans and integrated processing
  • Mid-Market$undefined/year
    • Higher volume and additional configuration
    • Annual term, price quoted by sales
    • Processing rate from as low as 1.5% depending on volume and card mix
  • Mid-Market Plus$undefined/year
    • Largest configuration tier
    • Priced individually by sales

Ticketmaster

On request
  • StandardFree
    • Global distribution
    • Mobile ticketing
    • Fan verification

Which should you pick?

Choose Regpack if

  • You need conditional registration logic.
  • You also want payment plans.
Regpack review

Choose Ticketmaster if

  • You need ticket sales.
  • You work on Web, iOS, Android.
  • You also want mobile ticketing.
Ticketmaster review

Questions people ask

Is Regpack or Ticketmaster better?
Neither clearly leads. Regpack starts at On request and Ticketmaster at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Regpack or Ticketmaster?
Regpack starts at On request and Ticketmaster at On request.
Does Regpack or Ticketmaster run on more platforms?
Regpack runs on Web. Ticketmaster runs on Web, iOS, Android.
What is Regpack best used for?
Regpack is most often used for a camp where a parent registers three children for different weeks with sibling discounts applied automatically, a training provider whose course fee depends on eligibility answers given earlier in the form, a nonprofit programme collecting deposits then automatic instalments over six months, an organiser replacing a chain of separate forms and manual invoices with one conditional registration flow. Of those, a camp where a parent registers three children for different weeks with sibling discounts applied automatically and a training provider whose course fee depends on eligibility answers given earlier in the form are not what Ticketmaster is typically brought in for.
What can Regpack do that Ticketmaster cannot?
Regpack covers Conditional registration logic, Payment plans, Multi-participant registration, Discount and coupon rules. Ticketmaster covers Ticket sales, Mobile ticketing, Verified tickets, Resale marketplace.

Answered from the vendors’ own pages

Regpack: What does Regpack cost?

Plan prices are not published. Three tiers exist, SMB, Mid-Market and Mid-Market Plus, all annual and all quoted. The published number is the processing rate, from as low as 1.5%.

Ticketmaster: How much does Ticketmaster charge in fees?

Ticketmaster typically charges a service fee of 10-30% of the ticket price (sometimes reaching 40% for high-demand events), plus facility fees and order processing fees. Combined fees often result in buyers paying approximately 27% on top of face value.

Source
Regpack: Is the 1.5% rate realistic?

It is the floor, dependent on volume and card mix. Ask for your quoted effective rate against your actual card mix rather than the advertised minimum.

Ticketmaster: Who sets ticket prices on Ticketmaster?

Event organizers set the base face value of tickets based on production costs, venue size, and event interest. However, service fees and facility fees are generally negotiated and shared between various parties including Ticketmaster and venues.

Source
Regpack: Can it handle payment plans?

Yes, and that is one of its stronger areas: automatic instalments, deposits and partial payments with per-applicant balances.

Ticketmaster: Does Ticketmaster have an API?

Yes, Ticketmaster provides a Partner API and 3rd Party Integration API for developers. However, the API has strict rate limits, poor resale control, and delays in real-time seat-level and resale data updates.

Source
Regpack: How hard is it to switch away?

Harder than most registration tools, because Regpack also processes your payments. Plan for moving merchant processing and any live instalment schedules.

Ticketmaster: What is Ticketmaster's current legal status?

In April 2026, a federal jury found that Live Nation and subsidiary Ticketmaster operated an illegal monopoly in live concert and ticketing markets. In March 2026, they settled with the DOJ agreeing to cap service fees at 15% at certain venues and divest control of 13 amphitheaters.

Source
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