Softwr

Events · head to head

ACTIVE Network vs Humanitix

ACTIVE Network logo

ACTIVE Network

Events

Registration and payment software for parks departments, races and camps, owned by Global Payments

From
On request
Rated
-
Humanitix logo

Humanitix

Events

Ticketing that funds charity

From
Free
Rated
-

The short version

  • Only Humanitix has a free tier, so it costs nothing to try first.
  • Each has a real cost: ACTIVE Network revenue comes from registration processing rather than licence fees, so the vendor is aligned with transaction volume and not with the quality of the administrative experience.; Humanitix standard paid tickets carry a booking fee of 4% plus $0.99 per ticket excluding GST
  • They diverge on capability: ACTIVE Network covers ACTIVENet, Humanitix covers Ticketing.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ACTIVE Network and Humanitix actually diverge.

Attributes where ACTIVE Network and Humanitix differ
AttributeACTIVE NetworkHumanitix
Starting priceOn requestFree
Pricing modelquotetransaction
Free tierNoYes
FoundedUnknown2016

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Events).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ACTIVE Network

  • ACTIVENet
  • ACTIVEWorks Endurance
  • Camp and Class Manager
  • Participant-paid fees
  • Facility and league scheduling
  • ACTIVE.com listing

Only in Humanitix

  • Ticketing
  • Registration
  • Seating charts
  • Check-in app
  • Reporting
  • Stripe
  • PayPal
  • Mailchimp

What people use each for

The jobs each tool is most often brought in to do.

ACTIVE Network

  • A city parks department taking swim lesson, camp and league registrations online with fees passed to residentsnot Humanitix
  • A race director who wants registration, bib assignment and a consumer listing from one vendornot Humanitix
  • A YMCA needing membership, childcare billing and facility booking in one systemnot Humanitix
  • An agency with no software budget that can fund registration through participant-paid processing feesnot Humanitix

Humanitix

  • Event ticketing for concerts, festivals, and performancesnot ACTIVE Network
  • Fundraising event management for nonprofitsnot ACTIVE Network
  • Community event registration and ticket salesnot ACTIVE Network

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ACTIVE Network

  • Revenue comes from registration processing rather than licence fees, so the vendor is aligned with transaction volume and not with the quality of the administrative experience.
  • Passing the processing fee to participants is normal practice, which makes the cost invisible on the agency budget and visible to residents as a service charge at checkout.
  • The ACTIVENet codebase is long-lived and parts of the administrative interface remain dated, with upgrade cycles driven by the parent rather than by agency requests.
  • Support responsiveness is a persistent complaint among municipal customers, and escalation paths are slower than in a standalone software vendor.
  • Because Global Payments owns the merchant relationship, moving off ACTIVE means changing processor as well as software, which usually requires a procurement process rather than a simple switch.

Humanitix

  • Standard paid tickets carry a booking fee of 4% plus $0.99 per ticket excluding GST
  • The reduced 2.5% plus $0.50 rate applies only to charities and schools
  • Larger operations are pushed to a custom plan with no published rate
  • The pricing page publishes no payment processing fee, payout timing or currency list

Pricing, plan by plan

ACTIVE Network

On request
  • ACTIVENet$undefined/year
    • Registration, facility and membership modules
    • Revenue derived primarily from registration processing fees
    • Fee can be absorbed by the agency or passed to the participant
  • Camp and Class Manager$undefined/year
    • Flat rate or per registration fee model
    • Rates quoted per account, not published
  • ACTIVEWorks Endurance$undefined/year
    • Race registration priced on a per registration fee
    • ACTIVE.com listing included

Humanitix

Free
  • Free EventsFree
    • No fees for free events
  • Standard$0.99/ticket
    • 4% commission plus $0.99 per paid ticket (excl. GST)
  • Charities & Schools$0.5/ticket
    • 2.5% commission plus $0.50 per paid ticket
  • Custom$null/quote
    • Available for larger-scale operations

Which should you pick?

Choose ACTIVE Network if

  • You need activenet.
  • You work on Web, iOS, Android.
  • You also want activeworks endurance.

Choose Humanitix if

  • You need ticketing.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want registration.

Questions people ask

Is ACTIVE Network or Humanitix better?
Neither clearly leads. ACTIVE Network starts at On request and Humanitix at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ACTIVE Network or Humanitix?
Humanitix has a free tier; the other does not. Paid plans start at On request for ACTIVE Network and Free for Humanitix.
Does ACTIVE Network or Humanitix run on more platforms?
ACTIVE Network runs on Web, iOS, Android. Humanitix runs on Web, Ios, Android.
Can I use Humanitix for free?
Yes. Humanitix has a free tier, so you can try it without paying. ACTIVE Network starts at On request.
What is ACTIVE Network best used for?
ACTIVE Network is most often used for a city parks department taking swim lesson, camp and league registrations online with fees passed to residents, a race director who wants registration, bib assignment and a consumer listing from one vendor, a ymca needing membership, childcare billing and facility booking in one system, an agency with no software budget that can fund registration through participant-paid processing fees. Of those, a city parks department taking swim lesson, camp and league registrations online with fees passed to residents and a race director who wants registration, bib assignment and a consumer listing from one vendor are not what Humanitix is typically brought in for.
What can ACTIVE Network do that Humanitix cannot?
ACTIVE Network covers ACTIVENet, ACTIVEWorks Endurance, Camp and Class Manager, Participant-paid fees. Humanitix covers Ticketing, Registration, Seating charts, Check-in app.

Answered from the vendors’ own pages

ACTIVE Network: Who owns ACTIVE Network?

Global Payments, which acquired it in 2017 for around 1.2 billion US dollars. It sits in the merchant solutions business.

Humanitix: How much does Humanitix charge per ticket?

Standard plan charges 4% plus $0.99 per paid ticket (excl. GST). Charities & Schools plan charges 2.5% plus $0.50 per paid ticket. Free events incur no charges.

Source
ACTIVE Network: How does ACTIVE make money?

Primarily from registration processing fees, charged as a percentage plus a fixed amount per registration.

Humanitix: Does Humanitix have subscription or setup fees?

Humanitix has no subscription fees, no signup fees, and no contracts required. Fees are transaction-based only on paid tickets sold.

Source
ACTIVE Network: Can we absorb the fee instead of charging residents?

Yes, the agency chooses. Most pass it to the participant, which is why registrants see a service fee.

Humanitix: What support is included with Humanitix pricing?

Free customer support is included with all pricing tiers, and all profits from Humanitix are directed to charity.

Source
ACTIVE Network: Is pricing published?

No. Both licence and processing rates are quoted per account.

Humanitix: Do all Humanitix pricing tiers include the full feature set?

All pricing tiers provide access to the complete feature set including human support, website integration, customization, reporting, and various integrations.

Source
Share

Related pages

Other head to heads