Is 8x8 or Pop better?

Neither clearly leads. 8x8 starts at $29.99/month and Pop at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, 8x8 or Pop?

Pop has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for Pop.

Does 8x8 or Pop run on more platforms?

8x8 runs on Web, Windows, Macos, Ios, Android. Pop runs on Web, Chrome extension, Desktop.

Can I use Pop for free?

Yes. Pop has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.

What is 8x8 best used for?

8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Pop is typically brought in for.

What can 8x8 do that Pop cannot?

8x8 covers Voice calling, Video meetings, Team messaging, Call recording. Pop covers Screen sharing, Recording, Instant links, Minimal interface. Both handle Slack, Web support.

Telecommunications · head to head

8x8 vs Pop

8x8

Telecommunications

Enterprise-grade unified communications

From: $29.99/month
Rated: -

Full review Website

Pop

Remote Work

Lightweight screen sharing and recording

From: Free
Rated: -

Full review Website

The short version

Only Pop has a free tier, so it costs nothing to try first.
They diverge on capability: 8x8 covers Voice calling, Pop covers Screen sharing.
Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which 8x8 and Pop actually diverge.

Attributes where 8x8 and Pop differ
Attribute	8x8	Pop
Starting price	$29.99/month	Free
Pricing model	subscription	freemium
Free tier	No	Yes
Platforms	Web, Windows, Macos, Ios, Android	Web, Chrome extension, Desktop
Category	Telecommunications	Remote Work
Founded	1987	2020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

Voice calling
Video meetings
Team messaging
Call recording
Voicemail
Call routing
Analytics
Salesforce

Only in Pop

Screen sharing
Recording
Instant links
Minimal interface
Chat
Chrome extension support
Desktop support

Both cover

Slack
Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8

Business communicationnot Pop
Customer contactnot Pop
Remote worknot Pop
Continuitynot Pop

Pop

Video Conferencingnot 8x8
Team Collaborationnot 8x8
Project Managementnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Pop

Nothing recorded yet. See the Pop review.

Pricing, plan by plan

8x8

$29.99/month

Pro$29.99/month
- Calling and meetings
- Video conferencing
- Team messaging
Enterprise$undefined/month
- Everything in Pro
- Advanced analytics
- Dedicated support

Pop

Free

FreeFree
- Instant sharing
- Recording
- Basic features
Pro$9.99/month
- Advanced features
- Priority support

Which should you pick?

Choose 8x8 if

You need voice calling.
You work on Web, Windows, Macos, Ios, Android.
You also want video meetings.

8x8 review

Choose Pop if

You need screen sharing.
You want to start without paying.
You work on Web, Chrome extension, Desktop.
You also want recording.

Pop review

Questions people ask

Is 8x8 or Pop better?: Neither clearly leads. 8x8 starts at $29.99/month and Pop at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or Pop?: Pop has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for Pop.
Does 8x8 or Pop run on more platforms?: 8x8 runs on Web, Windows, Macos, Ios, Android. Pop runs on Web, Chrome extension, Desktop.
Can I use Pop for free?: Yes. Pop has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.
What is 8x8 best used for?: 8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Pop is typically brought in for.
What can 8x8 do that Pop cannot?: 8x8 covers Voice calling, Video meetings, Team messaging, Call recording. Pop covers Screen sharing, Recording, Instant links, Minimal interface. Both handle Slack, Web support.