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Security & Cybersecurity · head to head

ESET NOD32 Antivirus vs Groove

ESET NOD32 Antivirus logo

ESET NOD32 Antivirus

Security & Cybersecurity

Essential antivirus protection

From
$39.99/year
Rated
-
Full reviewWebsite
Groove logo

Groove

Customer Support

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ESET NOD32 Antivirus the advertised price applies to the first term only, and renewal reverts to the official list price; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: ESET NOD32 Antivirus covers Antivirus & Antispyware, Groove covers Shared inbox.

Where they differ

Only the attributes on which ESET NOD32 Antivirus and Groove actually diverge.

Attributes where ESET NOD32 Antivirus and Groove differ
AttributeESET NOD32 AntivirusGroove
Starting price$39.99/year$12/month
PlatformsDesktopWeb, Ios, Android
CategorySecurity & CybersecurityCustomer Support
Founded19922011

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ESET NOD32 Antivirus

  • Antivirus & Antispyware
  • Exploit Blocker
  • Advanced Machine Learning
  • Anti-Phishing
  • UEFI Scanner
  • Script-Based Attack Protection
  • Ransomware Shield
  • Gamer Mode

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Slack
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

ESET NOD32 Antivirus

  • Antivirus and anti malware protection for home Windows, macOS and Android devicesnot Groove
  • Blocking phishing and ransomware on personal computersnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot ESET NOD32 Antivirus
  • Handling email, chat and messaging support in one queuenot ESET NOD32 Antivirus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ESET NOD32 Antivirus

  • The advertised price applies to the first term only, and renewal reverts to the official list price
  • Any saving shown is the difference between the introductory price and that list price rather than an ongoing discount
  • Device coverage is chosen at purchase and priced accordingly, so protecting another machine means changing the licence

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

ESET NOD32 Antivirus

$39.99/year
  • NOD32 Antivirus$39.99/year
    • 1 Device
    • Antivirus & Antispyware
    • Anti-Phishing
  • Internet Security$49.99/year
    • 1 Device
    • All NOD32 features
    • Firewall
  • Smart Security Premium$59.99/year
    • 1 Device
    • All Internet Security features
    • Password Manager

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose ESET NOD32 Antivirus if

  • You need antivirus & antispyware.
  • You work on Desktop.
  • You also want exploit blocker.
ESET NOD32 Antivirus review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is ESET NOD32 Antivirus or Groove better?
Neither clearly leads. ESET NOD32 Antivirus starts at $39.99/year and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ESET NOD32 Antivirus or Groove?
ESET NOD32 Antivirus starts at $39.99/year and Groove at $12/month.
Does ESET NOD32 Antivirus or Groove run on more platforms?
ESET NOD32 Antivirus runs on Desktop. Groove runs on Web, Ios, Android.
What is ESET NOD32 Antivirus best used for?
ESET NOD32 Antivirus is most often used for antivirus and anti malware protection for home windows, macos and android devices, blocking phishing and ransomware on personal computers. Of those, antivirus and anti malware protection for home windows, macos and android devices and blocking phishing and ransomware on personal computers are not what Groove is typically brought in for.
What can ESET NOD32 Antivirus do that Groove cannot?
ESET NOD32 Antivirus covers Antivirus & Antispyware, Exploit Blocker, Advanced Machine Learning, Anti-Phishing. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules.
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