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Software · head to head

15Five vs Groove

15Five logo

15Five

Software

Performance management that drives results

From
$4/month
Rated
-
Full reviewWebsite
Groove logo

Groove

Software

Simple, powerful support for growing businesses

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 15Five split across three tiers, so performance reviews, OKRs and 360 feedback need Perform at $11 per user per month rather than the $4 Engage tier; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • They diverge on capability: 15Five covers Weekly check-ins, Groove covers Shared inbox.

Where they differ

Only the attributes on which 15Five and Groove actually diverge.

Attributes where 15Five and Groove differ
Attribute15FiveGroove
Starting price$4/month$12/month
PlatformsWeb, Ios, Android, ApiWeb, Ios, Android

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown), founded (2011).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 15Five

  • Weekly check-ins
  • 1-on-1 meetings
  • OKRs & goal tracking
  • Performance reviews
  • High fives recognition
  • Engagement surveys
  • Pulse surveys
  • Manager effectiveness

Only in Groove

  • Shared inbox
  • Knowledge base
  • Live chat
  • Automation rules
  • Reporting
  • Collision detection
  • Zapier
  • Trello

Both cover

  • Slack
  • Jira
  • Salesforce
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

15Five

  • Running engagement surveys with heat maps and benchmarkingnot Groove
  • Performance reviews and continuous feedback cyclesnot Groove
  • Setting and tracking OKRsnot Groove
  • 360 degree feedback and talent matrix reviewsnot Groove
  • Compensation review cycles as a paid add-onnot Groove

Groove

  • Shared inbox and help desk ticketing for small support teamsnot 15Five
  • Handling email, chat and messaging support in one queuenot 15Five

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

15Five

  • Split across three tiers, so performance reviews, OKRs and 360 feedback need Perform at $11 per user per month rather than the $4 Engage tier
  • Manager training microlearnings are only in Total Platform at $16 per user per month
  • Compensation is a paid add-on at $9 per user per month, rising to $11 with benchmarking
  • The Kona meeting assistant is a further $2 per employee per month and Kona Coach $19 per manager per month
  • Advertised prices are the annual rates

Groove

  • Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
  • A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
  • A quiet month still pays the 250 ticket floor
  • No mailbox limit is published

Pricing, plan by plan

15Five

$4/month
  • Engage$4/month
    • Engagement surveys
    • Pulse surveys
    • Action planning
  • Perform$10/month
    • Weekly check-ins
    • 1-on-1s
    • Performance reviews
  • Total Platform$16/month
    • Everything in Engage & Perform
    • Career paths
    • Competencies

Groove

$12/month
  • Standard$12/month
    • 1 mailbox
    • Knowledge base
    • Live chat
  • Plus$20/month
    • 5 mailboxes
    • Full reporting
    • Rules
  • Pro$35/month
    • 25 mailboxes
    • Salesforce
    • Enterprise SSO

Which should you pick?

Choose 15Five if

  • You need weekly check-ins.
  • You work on Web, Ios, Android, Api.
  • You also want 1-on-1 meetings.
15Five review

Choose Groove if

  • You need shared inbox.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
Groove review

Questions people ask

Is 15Five or Groove better?
Neither clearly leads. 15Five starts at $4/month and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 15Five or Groove?
15Five starts at $4/month and Groove at $12/month.
Does 15Five or Groove run on more platforms?
15Five runs on Web, Ios, Android, Api. Groove runs on Web, Ios, Android.
What is 15Five best used for?
15Five is most often used for running engagement surveys with heat maps and benchmarking, performance reviews and continuous feedback cycles, setting and tracking okrs, 360 degree feedback and talent matrix reviews. Of those, running engagement surveys with heat maps and benchmarking and performance reviews and continuous feedback cycles are not what Groove is typically brought in for.
What can 15Five do that Groove cannot?
15Five covers Weekly check-ins, 1-on-1 meetings, OKRs & goal tracking, Performance reviews. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Slack, Jira, Salesforce, GDPR.
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Related pages

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