Softwr

Software · head to head

15Five vs Front

15Five logo

15Five

Software

Performance management that drives results

From
$4/month
Rated
-
Full reviewWebsite
Front logo

Front

Software

Where teams collaborate on customer communication

From
$25/month per seat
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 15Five split across three tiers, so performance reviews, OKRs and 360 feedback need Perform at $11 per user per month rather than the $4 Engage tier; Front starter tier limited to single-channel support; omnichannel support requires Professional tier
  • They diverge on capability: 15Five covers Weekly check-ins, Front covers Shared inbox.

Where they differ

Only the attributes on which 15Five and Front actually diverge.

Attributes where 15Five and Front differ
Attribute15FiveFront
Starting price$4/month$25/month per seat
PlatformsWeb, Ios, Android, ApiCloud-based SaaS
Founded20112013

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 15Five

  • Weekly check-ins
  • 1-on-1 meetings
  • OKRs & goal tracking
  • Performance reviews
  • High fives recognition
  • Engagement surveys
  • Pulse surveys
  • Manager effectiveness

Only in Front

  • Shared inbox
  • Email collaboration
  • Omnichannel messaging
  • Analytics
  • Workflows
  • Integrations
  • HubSpot
  • Asana

Both cover

  • Slack
  • Jira
  • Salesforce
  • GDPR
  • SSO

What people use each for

The jobs each tool is most often brought in to do.

15Five

  • Running engagement surveys with heat maps and benchmarkingnot Front
  • Performance reviews and continuous feedback cyclesnot Front
  • Setting and tracking OKRsnot Front
  • 360 degree feedback and talent matrix reviewsnot Front
  • Compensation review cycles as a paid add-onnot Front

Front

  • Multi-team customer support across email, chat, SMS channelsnot 15Five
  • Enterprises using AI to resolve complex multi-step customer requestsnot 15Five

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

15Five

  • Split across three tiers, so performance reviews, OKRs and 360 feedback need Perform at $11 per user per month rather than the $4 Engage tier
  • Manager training microlearnings are only in Total Platform at $16 per user per month
  • Compensation is a paid add-on at $9 per user per month, rising to $11 with benchmarking
  • The Kona meeting assistant is a further $2 per employee per month and Kona Coach $19 per manager per month
  • Advertised prices are the annual rates

Front

  • Starter tier limited to single-channel support; omnichannel support requires Professional tier
  • AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
  • Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
  • Advanced analytics excluded from Starter tier

Pricing, plan by plan

15Five

$4/month
  • Engage$4/month
    • Engagement surveys
    • Pulse surveys
    • Action planning
  • Perform$10/month
    • Weekly check-ins
    • 1-on-1s
    • Performance reviews
  • Total Platform$16/month
    • Everything in Engage & Perform
    • Career paths
    • Competencies

Front

$25/month per seat

No published plan breakdown. See the Front review.

Which should you pick?

Choose 15Five if

  • You need weekly check-ins.
  • You work on Web, Ios, Android, Api.
  • You also want 1-on-1 meetings.
15Five review

Choose Front if

  • You need shared inbox.
  • You work on Cloud-based SaaS.
  • You also want email collaboration.
Front review

Questions people ask

Is 15Five or Front better?
Neither clearly leads. 15Five starts at $4/month and Front at $25/month per seat, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 15Five or Front?
15Five starts at $4/month and Front at $25/month per seat.
Does 15Five or Front run on more platforms?
15Five runs on Web, Ios, Android, Api. Front runs on Cloud-based SaaS.
What is 15Five best used for?
15Five is most often used for running engagement surveys with heat maps and benchmarking, performance reviews and continuous feedback cycles, setting and tracking okrs, 360 degree feedback and talent matrix reviews. Of those, running engagement surveys with heat maps and benchmarking and performance reviews and continuous feedback cycles are not what Front is typically brought in for.
What can 15Five do that Front cannot?
15Five covers Weekly check-ins, 1-on-1 meetings, OKRs & goal tracking, Performance reviews. Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Both handle Slack, Jira, Salesforce, GDPR.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on 15Five

More on Front

Keep looking

Other head to heads