HR & Recruiting · head to head
Breathe HR vs Groove

Groove
Customer Support
Simple, powerful support for growing businesses
- From
- $12/month
- Rated
- -
The short version
- Each has a real cost: Breathe HR pricing is banded by headcount, starting at £24 per month for 1 to 10 people, £44 per month for 11 to 20 and £99 per month for 21 to 50; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
- They diverge on capability: Breathe HR covers Employee Database, Groove covers Shared inbox.
Where they differ
Only the attributes on which Breathe HR and Groove actually diverge.
| Attribute | Breathe HR | Groove |
|---|---|---|
| Starting price | £13/month | $12/month |
| Category | HR & Recruiting | Customer Support |
| Founded | 2012 | 2011 |
Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Breathe HR
- Employee Database
- Absence Management
- Document Storage
- HR Reporting
- Performance Management
- Training
- Google Workspace
- Microsoft 365
Only in Groove
- Shared inbox
- Knowledge base
- Live chat
- Automation rules
- Reporting
- Collision detection
- Salesforce
- Zapier
Both cover
- Slack
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Breathe HR
- Holiday, absence and sickness tracking for a UK small businessnot Groove
- Storing HR documents, contracts and e-signaturesnot Groove
- Performance reviews and onboarding workflows for small teamsnot Groove
Groove
- Shared inbox and help desk ticketing for small support teamsnot Breathe HR
- Handling email, chat and messaging support in one queuenot Breathe HR
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Breathe HR
- Pricing is banded by headcount, starting at £24 per month for 1 to 10 people, £44 per month for 11 to 20 and £99 per month for 21 to 50
- Plans are capped by band up to 151 to 200 people, so it is not sold to organisations above that range on the published ladder
- The free trial is 14 days
- Health and safety, e-learning and other modules are sold as add-ons on top of the core HR plan
- Pricing is quoted in pounds and the product is marketed to UK SMEs
Groove
- Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
- A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
- A quiet month still pays the 250 ticket floor
- No mailbox limit is published
Pricing, plan by plan
Breathe HR
£13/month- Core$13/month
- Employee Database
- Absence Management
- Documents
- People Management$18/month
- All Core features
- Performance
- Goals
Groove
$12/month- Standard$12/month
- 1 mailbox
- Knowledge base
- Live chat
- Plus$20/month
- 5 mailboxes
- Full reporting
- Rules
- Pro$35/month
- 25 mailboxes
- Salesforce
- Enterprise SSO
Which should you pick?
Choose Breathe HR if
- You need employee database.
- You work on Web, Ios, Android.
- You also want absence management.
Choose Groove if
- You need shared inbox.
- You work on Web, Ios, Android.
- You also want knowledge base.
Questions people ask
- Is Breathe HR or Groove better?
- Neither clearly leads. Breathe HR starts at £13/month and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Breathe HR or Groove?
- Breathe HR starts at £13/month and Groove at $12/month.
- Does Breathe HR or Groove run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- What is Breathe HR best used for?
- Breathe HR is most often used for holiday, absence and sickness tracking for a uk small business, storing hr documents, contracts and e-signatures, performance reviews and onboarding workflows for small teams. Of those, holiday, absence and sickness tracking for a uk small business and storing hr documents, contracts and e-signatures are not what Groove is typically brought in for.
- What can Breathe HR do that Groove cannot?
- Breathe HR covers Employee Database, Absence Management, Document Storage, HR Reporting. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Slack, Web support, Ios support, Android support.
Related pages
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- Breathe HR vs BambooHR
- Breathe HR vs Workday
- Breathe HR vs Culture Amp
- Breathe HR vs Freshteam
- Breathe HR vs TINYpulse
- Breathe HR vs Zoho People
- Breathe HR vs 15Five
- Breathe HR vs Bonusly
- Breathe HR vs CharlieHR
- Breathe HR vs Kudos
- Breathe HR vs Lattice
- Breathe HR vs Personio
- Breathe HR vs Achievers
- Breathe HR vs Darwinbox
- Breathe HR vs Employment Hero
- Breathe HR vs greytHR
- Breathe HR vs HiBob
- Breathe HR vs Homebase
- Breathe HR vs Kustomer
- Breathe HR vs Front
- Breathe HR vs Freshdesk
- Breathe HR vs Freshworks Customer Service Suite
- Breathe HR vs Jira Service Management
- Breathe HR vs Salesforce Service Cloud
- Breathe HR vs Zendesk
- Breathe HR vs 8x8 Contact Center
- Breathe HR vs Amazon Connect
- Breathe HR vs BMC Helix
- Breathe HR vs Chatwoot
- Breathe HR vs Customerly
- Breathe HR vs DelightChat
- Breathe HR vs Dialpad Contact Center
- Breathe HR vs Dixa
- Breathe HR vs Freshservice
- Breathe HR vs Gladly
- Breathe HR vs HappyFox
- Groove vs BambooHR
- Groove vs Workday
- Groove vs Culture Amp
- Groove vs Freshteam
- Groove vs TINYpulse
- Groove vs Zoho People
- Groove vs 15Five
- Groove vs Bonusly
- Groove vs CharlieHR
- Groove vs Kudos
- Groove vs Lattice
- Groove vs Personio
- Groove vs Achievers
- Groove vs Darwinbox
- Groove vs Employment Hero
- Groove vs greytHR
- Groove vs HiBob
- Groove vs Homebase
- Groove vs Kustomer
- Groove vs Front
- Groove vs Freshdesk
- Groove vs Freshworks Customer Service Suite
- Groove vs Jira Service Management
- Groove vs Salesforce Service Cloud
- Groove vs Zendesk
- Groove vs 8x8 Contact Center
- Groove vs Amazon Connect
- Groove vs BMC Helix
- Groove vs Chatwoot
- Groove vs Customerly
- Groove vs DelightChat
- Groove vs Dialpad Contact Center
- Groove vs Dixa
- Groove vs Freshservice
- Groove vs Gladly
- Groove vs HappyFox

