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HR · head to head

Freshteam vs Zoho People

Freshteam logo

Freshteam

HR

Smart HR software for growing businesses

From
Free
Rated
-
Full reviewWebsite
Zoho People logo

Zoho People

HR

Cloud HR software for growing businesses

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freshteam no pricing information published on the website; Zoho People slow response times and slow loading on the platform affecting user efficiency
  • They diverge on capability: Freshteam covers Applicant Tracking, Zoho People covers Employee Database.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Freshteam and Zoho People actually diverge.

Attributes where Freshteam and Zoho People differ
AttributeFreshteamZoho People
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb
Founded20101996

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (HR).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshteam

  • Applicant Tracking
  • Employee Directory
  • Documents
  • Org Chart
  • Freshdesk
  • Freshsales
  • LinkedIn

Only in Zoho People

  • Employee Database
  • Attendance
  • Performance
  • Self-Service
  • Zoho CRM
  • Zoho Books

Both cover

  • Onboarding
  • Time Off
  • Time Tracking
  • Slack
  • Google Workspace
  • Microsoft 365
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Freshteam

  • Onboarding new hires through automated employee lifecycle workflowsnot Zoho People
  • Processing expense and procurement approvals without manual email routingnot Zoho People
  • Managing maintenance requests with centralized tracking and approval trailsnot Zoho People
  • Automating contract reviews and document request handlingnot Zoho People
  • Routing HR, Finance, Facilities, Legal requests through structured catalogsnot Zoho People

Zoho People

  • Automating recruitment workflows from application through onboardingnot Freshteam
  • Managing performance evaluations and compensation decisions centrallynot Freshteam
  • Tracking employee time, attendance, and leave in real-timenot Freshteam
  • Generating HR analytics to measure employee satisfaction and retentionnot Freshteam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshteam

  • No pricing information published on the website
  • Requires contacting sales or requesting a demo for pricing details

Zoho People

  • Slow response times and slow loading on the platform affecting user efficiency
  • Limited customization options for leave and performance management workflows
  • Mobile app is missing key features available in desktop version, like timesheets and reporting
  • Customer support is ticket-based only with no live chat unless on premium plan

Pricing, plan by plan

Freshteam

Free
  • FreeFree
    • 50 Employees
    • Basic ATS
    • Time Off
  • Growth$1.2/month
    • All Free features
    • Onboarding
    • Time Tracking
  • Pro$2.4/month
    • All Growth features
    • Custom Reports
    • Advanced Workflows

Zoho People

Free

No published plan breakdown. See the Zoho People review.

Which should you pick?

Choose Freshteam if

  • You need applicant tracking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want employee directory.
Freshteam review

Choose Zoho People if

  • You need employee database.
  • You want to start without paying.
  • You also want attendance.
Zoho People review

Questions people ask

Is Freshteam or Zoho People better?
Neither clearly leads. Freshteam starts at Free and Zoho People at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshteam or Zoho People?
Freshteam starts at Free and Zoho People at Free.
Does Freshteam or Zoho People run on more platforms?
Freshteam runs on Web, Ios, Android. Zoho People runs on Web.
Can I use Freshteam for free?
Both have a free tier, so you can try either at no cost before committing.
What is Freshteam best used for?
Freshteam is most often used for onboarding new hires through automated employee lifecycle workflows, processing expense and procurement approvals without manual email routing, managing maintenance requests with centralized tracking and approval trails, automating contract reviews and document request handling. Of those, onboarding new hires through automated employee lifecycle workflows and processing expense and procurement approvals without manual email routing are not what Zoho People is typically brought in for.
What can Freshteam do that Zoho People cannot?
Freshteam covers Applicant Tracking, Employee Directory, Documents, Org Chart. Zoho People covers Employee Database, Attendance, Performance, Self-Service. Both handle Onboarding, Time Off, Time Tracking, Slack.

Answered from the vendors’ own pages

Freshteam: How much does Freshteam cost?

Freshteam (formerly Freshservice HRMS) does not publish specific pricing information. The vendor focuses on describing product features and benefits across HR, Finance, Facilities, and Legal departments on their public website.

Source
Zoho People: Does Zoho People have a free tier?

Yes, the Free plan supports up to 5-10 users with essential HR tools, email support, and 30-day free trial available on all paid plans with no credit card required.

Source
Freshteam: Does Freshteam offer a free version?

Freshteam includes a 'Start for free' call-to-action on their website, suggesting a freemium model or free trial option. However, specific details about free tier capabilities or duration are not published.

Source
Zoho People: What is the pricing for Zoho People?

Pricing starts at $1.25 per user per month when billed annually. The Essential HR plan costs $1.50 monthly per user, dropping to $1.25 annually with five tiers available: Free, Essential HR, Professional, Premium, and Enterprise.

Source
Zoho People: Does Zoho People work with other Zoho applications?

Yes, Zoho People integrates with the Zoho ecosystem including Zoho CRM, Zoho Books, and other Zoho applications for unified business management.

Source
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