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Nonprofits · head to head

CommCare vs Wild Apricot

CommCare logo

CommCare

Nonprofits

Offline-first case management and mobile data collection for frontline health and development programmes

From
$100/month
Rated
-
Full reviewWebsite
Wild Apricot logo

Wild Apricot

Nonprofits

Membership management for small associations and clubs

From
$60/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CommCare pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.; Wild Apricot the website builder is dated and constrained, and organisations that care about their public site usually end up running a separate site alongside it
  • They diverge on capability: CommCare covers Case management, Wild Apricot covers Member database.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CommCare and Wild Apricot actually diverge.

Attributes where CommCare and Wild Apricot differ
AttributeCommCareWild Apricot
Starting price$100/month$60/month
Pricing modelPer month by mobile user countPer month by contact count
PlatformsAndroid, WebWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CommCare

  • Case management
  • Offline-first mobile app
  • App builder
  • Multi-language support
  • Two-way SMS
  • Report builder
  • API access
  • BI integration

Only in Wild Apricot

  • Member database
  • Automated renewals
  • Event registration
  • Website builder
  • Online payments
  • Email and newsletters

What people use each for

The jobs each tool is most often brought in to do.

CommCare

  • A community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot representnot Wild Apricot
  • A ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasonsnot Wild Apricot
  • An NGO running the same intervention in four countries that needs one application, several languages and consolidated reportingnot Wild Apricot
  • A research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirementnot Wild Apricot

Wild Apricot

  • Small associations and clubs replacing a spreadsheet and a separate websitenot CommCare
  • Volunteer-run organisations needing unlimited administrators without per-seat costnot CommCare
  • Professional bodies handling dues renewals and a member directorynot CommCare
  • Groups running paid events for members alongside membership subscriptionsnot CommCare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CommCare

  • Pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.
  • The subscription is the small number; application design, device procurement, worker training and supervision dominate the real cost, and grant budgets that fund only the licence stall at deployment.
  • Grant funding cycles and subscription renewals rarely align, so programmes routinely face a year-four cliff where the software is embedded in a workflow and the money that paid for it has ended.
  • It is Android-only on the device side, which is usually right for the target markets but blocks iOS-issued staff and makes the platform a poor fit for programmes in higher-income settings.
  • The open source option is real but effectively theoretical: self-hosting CommCare HQ requires substantial engineering, so the licence being free does not translate into an escape from the subscription.

Wild Apricot

  • The website builder is dated and constrained, and organisations that care about their public site usually end up running a separate site alongside it
  • Pricing by contact count means lapsed members and non-member contacts push you into a higher tier unless the database is actively pruned
  • Every module is adequate rather than good, so any organisation with a serious need in one area will outgrow that part first
  • Reporting is basic, and detailed membership analysis generally means exporting to a spreadsheet
  • Migration away is painful once the website, database and event history all live inside it

Pricing, plan by plan

CommCare

$100/month
  • Standard$100/month
    • 50 mobile users included
    • $2 per additional mobile user per month
    • Unlimited free web users
  • Pro$500/month
    • 250 mobile users included
    • Case sharing and child cases
    • Web report builder
  • Advanced$1000/month
    • 500 mobile users included
    • Power BI and Tableau integration
    • Web applications
  • Enterprise$4000/month
    • Custom mobile user count
    • Single sign-on
    • Named account management

Wild Apricot

$60/month
  • Group$60/month
    • Up to 100 contacts
    • Member database
    • Website
  • Community$150/month
    • Up to 500 contacts
    • All Group features
    • More storage
  • Association$290/month
    • Up to 2,000 contacts
    • All Community features
    • Priority support
  • Enterprise$undefined/month
    • 5,000 contacts and above
    • Dedicated support
    • Custom arrangements

Which should you pick?

Choose CommCare if

  • You need case management.
  • You work on Android, Web.
  • You also want offline-first mobile app.
CommCare review

Choose Wild Apricot if

  • You need member database.
  • You work on Web, iOS, Android.
  • You also want automated renewals.
Wild Apricot review

Questions people ask

Is CommCare or Wild Apricot better?
Neither clearly leads. CommCare starts at $100/month and Wild Apricot at $60/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CommCare or Wild Apricot?
CommCare starts at $100/month and Wild Apricot at $60/month.
Does CommCare or Wild Apricot run on more platforms?
CommCare runs on Android, Web. Wild Apricot runs on Web, iOS, Android.
What is CommCare best used for?
CommCare is most often used for a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent, a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons, an ngo running the same intervention in four countries that needs one application, several languages and consolidated reporting, a research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirement. Of those, a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent and a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons are not what Wild Apricot is typically brought in for.
What can CommCare do that Wild Apricot cannot?
CommCare covers Case management, Offline-first mobile app, App builder, Multi-language support. Wild Apricot covers Member database, Automated renewals, Event registration, Website builder.

Answered from the vendors’ own pages

CommCare: How much does CommCare cost?

Standard is $100 a month for 50 mobile users, Pro $500 for 250, Advanced $1,000 for 500 and Enterprise from $4,000. Extra mobile users are $2 each per month; web users are unlimited and free.

Wild Apricot: How is Wild Apricot priced?

By contact count, not by staff seat, starting at 60 USD a month for up to 100 contacts. Unlimited administrators is the practical benefit for volunteer-run organisations.

CommCare: Is CommCare open source?

Yes, CommCare HQ is open source, but self-hosting requires serious engineering capacity. Nearly all users take the hosted service.

Wild Apricot: Do lapsed members count toward the limit?

Contacts count, which includes records beyond current paying members. Pruning the database matters, because tier boundaries are the main cause of unexpected cost increases.

CommCare: Where is our data stored?

You choose United States, European Union or India hosting, which is what makes it acceptable to ministries with data residency rules.

Wild Apricot: Is the website builder any good?

It is functional and dated. Organisations that care about their public web presence commonly run a separate site and use Wild Apricot for the member-only area.

CommCare: Who funds CommCare?

Dimagi is a for-profit B Corporation funded by customer subscriptions and services. Individual deployments are usually funded by donors such as USAID successors, the Gates Foundation or national health budgets.

Wild Apricot: Can it handle fundraising?

Basic donation collection, yes. Organisations whose main activity is fundraising rather than membership are better served by a donor management platform.

CommCare: Does it do case management or just forms?

Case management. Workers hold a caseload of individuals or households and see history and due actions, which is the main reason to choose it over a form tool.

Wild Apricot: When do organisations outgrow it?

Usually at a few thousand members, or earlier if one area — events, fundraising or the website — becomes central to the organisation rather than incidental.

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