Softwr

Nonprofits · head to head

Candid vs CommCare

Candid logo

Candid

Nonprofits

Funder and nonprofit data subscriptions from the organisation formed by Foundation Center and GuideStar

From
$219/month
Rated
-
Full reviewWebsite
CommCare logo

CommCare

Nonprofits

Offline-first case management and mobile data collection for frontline health and development programmes

From
$100/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Candid grant records derive largely from Form 990 filings, which are published with a lag, so the database describes what a funder did up to eighteen months ago rather than what it intends to fund now.; CommCare pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.
  • They diverge on capability: Candid covers Foundation Directory, CommCare covers Case management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Candid and CommCare actually diverge.

Attributes where Candid and CommCare differ
AttributeCandidCommCare
Starting price$219/month$100/month
Pricing modelPer user per month by tierPer month by mobile user count
PlatformsWeb, APIAndroid, Web

Identical on both: free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Candid

  • Foundation Directory
  • 990 based grant records
  • Nonprofit Profiles
  • Charity check
  • Data APIs and bulk feeds
  • Candid Learning
  • Funding Information Network

Only in CommCare

  • Case management
  • Offline-first mobile app
  • App builder
  • Multi-language support
  • Two-way SMS
  • Report builder
  • API access
  • BI integration

What people use each for

The jobs each tool is most often brought in to do.

Candid

  • A development director building a list of foundations that have actually funded organisations of your size, sector and geography in the past three yearsnot CommCare
  • A funder verifying US tax exempt status before releasing a grant paymentnot CommCare
  • A software vendor embedding nonprofit organisation data and charity verification into its own productnot CommCare
  • A nonprofit maintaining a transparency seal on its public profile because institutional funders check it before givingnot CommCare

CommCare

  • A community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot representnot Candid
  • A ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasonsnot Candid
  • An NGO running the same intervention in four countries that needs one application, several languages and consolidated reportingnot Candid
  • A research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirementnot Candid

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Candid

  • Grant records derive largely from Form 990 filings, which are published with a lag, so the database describes what a funder did up to eighteen months ago rather than what it intends to fund now.
  • Foundation Directory is a research database, not a pipeline tool: there is no proposal tracking, deadline management or task assignment, so most teams pay for a grants tracker alongside it.
  • Monthly pricing is high relative to the budget of a small nonprofit, and the same database is available free in person through partner libraries in the Funding Information Network, which makes the subscription hard to justify for occasional research.
  • Coverage is US-centric and built on the US tax filing system, so it is of limited use to organisations seeking funding from UK, EU or Commonwealth foundations.
  • Many funders do not accept unsolicited proposals at all, and the database cannot reliably tell you which, so prospect lists built from it still require manual qualification before outreach.

CommCare

  • Pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.
  • The subscription is the small number; application design, device procurement, worker training and supervision dominate the real cost, and grant budgets that fund only the licence stall at deployment.
  • Grant funding cycles and subscription renewals rarely align, so programmes routinely face a year-four cliff where the software is embedded in a workflow and the money that paid for it has ended.
  • It is Android-only on the device side, which is usually right for the target markets but blocks iOS-issued staff and makes the platform a poor fit for programmes in higher-income settings.
  • The open source option is real but effectively theoretical: self-hosting CommCare HQ requires substantial engineering, so the licence being free does not translate into an escape from the subscription.

Pricing, plan by plan

Candid

$219/month
  • Foundation Directory Essential$219/month
    • Search US grantmakers and grant records
    • Saved searches and prospect lists
    • Single user
  • Foundation Directory Professional$1499/month
    • Full grantmaker, grant and recipient search
    • Trustee and key staff search
    • Advanced filters and larger exports
  • Data licensing$undefined/year
    • API and bulk data feeds
    • Charity check and organisation verification
    • Priced by volume and use case, quoted

CommCare

$100/month
  • Standard$100/month
    • 50 mobile users included
    • $2 per additional mobile user per month
    • Unlimited free web users
  • Pro$500/month
    • 250 mobile users included
    • Case sharing and child cases
    • Web report builder
  • Advanced$1000/month
    • 500 mobile users included
    • Power BI and Tableau integration
    • Web applications
  • Enterprise$4000/month
    • Custom mobile user count
    • Single sign-on
    • Named account management

Which should you pick?

Choose Candid if

  • You need foundation directory.
  • You work on Web, API.
  • You also want 990 based grant records.
Candid review

Choose CommCare if

  • You need case management.
  • You work on Android, Web.
  • You also want offline-first mobile app.
CommCare review

Questions people ask

Is Candid or CommCare better?
Neither clearly leads. Candid starts at $219/month and CommCare at $100/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Candid or CommCare?
Candid starts at $219/month and CommCare at $100/month.
Does Candid or CommCare run on more platforms?
Candid runs on Web, API. CommCare runs on Android, Web.
What is Candid best used for?
Candid is most often used for a development director building a list of foundations that have actually funded organisations of your size, sector and geography in the past three years, a funder verifying us tax exempt status before releasing a grant payment, a software vendor embedding nonprofit organisation data and charity verification into its own product, a nonprofit maintaining a transparency seal on its public profile because institutional funders check it before giving. Of those, a development director building a list of foundations that have actually funded organisations of your size, sector and geography in the past three years and a funder verifying us tax exempt status before releasing a grant payment are not what CommCare is typically brought in for.
What can Candid do that CommCare cannot?
Candid covers Foundation Directory, 990 based grant records, Nonprofit Profiles, Charity check. CommCare covers Case management, Offline-first mobile app, App builder, Multi-language support.

Answered from the vendors’ own pages

Candid: Is Candid the same as GuideStar?

GuideStar is now part of Candid, merged with Foundation Center in 2019. GuideStar nonprofit profiles continue under the Candid brand.

CommCare: How much does CommCare cost?

Standard is $100 a month for 50 mobile users, Pro $500 for 250, Advanced $1,000 for 500 and Enterprise from $4,000. Extra mobile users are $2 each per month; web users are unlimited and free.

Candid: Can I use Foundation Directory for free?

Yes, in person. Hundreds of partner libraries and nonprofit resource centres in the Funding Information Network provide free access, which is a genuine alternative to a subscription for occasional research.

CommCare: Is CommCare open source?

Yes, CommCare HQ is open source, but self-hosting requires serious engineering capacity. Nearly all users take the hosted service.

Candid: How current is the grant data?

It is drawn largely from Form 990 filings and lags real time by roughly a year to eighteen months. Treat it as evidence of past funding behaviour, not current priorities.

CommCare: Where is our data stored?

You choose United States, European Union or India hosting, which is what makes it acceptable to ministries with data residency rules.

Candid: Does Candid help outside the United States?

Only marginally. The data model is built on US tax filings and US registered organisations.

CommCare: Who funds CommCare?

Dimagi is a for-profit B Corporation funded by customer subscriptions and services. Individual deployments are usually funded by donors such as USAID successors, the Gates Foundation or national health budgets.

CommCare: Does it do case management or just forms?

Case management. Workers hold a caseload of individuals or households and see history and due actions, which is the main reason to choose it over a form tool.

Share

Related pages

More on Candid

More on CommCare

Keep looking

Other head to heads