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Nonprofits · head to head

CommCare vs Givebutter

CommCare logo

CommCare

Nonprofits

Offline-first case management and mobile data collection for frontline health and development programmes

From
$100/month
Rated
-
Full reviewWebsite
Givebutter logo

Givebutter

Nonprofits

Free nonprofit fundraising with donor management and campaign tools

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Givebutter has a free tier, so it costs nothing to try first.
  • Each has a real cost: CommCare pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.; Givebutter free tier includes 3% platform fee when donor tips are disabled
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CommCare and Givebutter actually diverge.

Attributes where CommCare and Givebutter differ
AttributeCommCareGivebutter
Starting price$100/monthFree
Pricing modelPer month by mobile user countfreemium
Free tierNoYes
PlatformsAndroid, WebWeb

Identical on both: user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CommCare

  • Case management
  • Offline-first mobile app
  • App builder
  • Multi-language support
  • Two-way SMS
  • Report builder
  • API access
  • BI integration

Only in Givebutter

Nothing recorded that CommCare does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

CommCare

  • A community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot representnot Givebutter
  • A ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasonsnot Givebutter
  • An NGO running the same intervention in four countries that needs one application, several languages and consolidated reportingnot Givebutter
  • A research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirementnot Givebutter

Givebutter

  • Launching donation pages where donors cover feesnot CommCare
  • Managing peer-to-peer and event fundraising togethernot CommCare
  • Automating donor thank-you workflows and tasksnot CommCare
  • Accepting donations across Venmo, PayPal, cards, ACHnot CommCare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CommCare

  • Pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.
  • The subscription is the small number; application design, device procurement, worker training and supervision dominate the real cost, and grant budgets that fund only the licence stall at deployment.
  • Grant funding cycles and subscription renewals rarely align, so programmes routinely face a year-four cliff where the software is embedded in a workflow and the money that paid for it has ended.
  • It is Android-only on the device side, which is usually right for the target markets but blocks iOS-issued staff and makes the platform a poor fit for programmes in higher-income settings.
  • The open source option is real but effectively theoretical: self-hosting CommCare HQ requires substantial engineering, so the licence being free does not translate into an escape from the subscription.

Givebutter

  • Free tier includes 3% platform fee when donor tips are disabled
  • Plus pricing varies by contact volume: up to $129/month for 2,500+ contacts

Pricing, plan by plan

CommCare

$100/month
  • Standard$100/month
    • 50 mobile users included
    • $2 per additional mobile user per month
    • Unlimited free web users
  • Pro$500/month
    • 250 mobile users included
    • Case sharing and child cases
    • Web report builder
  • Advanced$1000/month
    • 500 mobile users included
    • Power BI and Tableau integration
    • Web applications
  • Enterprise$4000/month
    • Custom mobile user count
    • Single sign-on
    • Named account management

Givebutter

Free
  • FreeFree
    • Donation forms
    • Fundraising pages
    • Donor CRM
  • Givebutter Plus$29/month
    • For 250 or fewer contacts: $29/month or $348/year
    • Automated workflows
    • Task management

Which should you pick?

Choose CommCare if

  • You need case management.
  • You work on Android, Web.
  • You also want offline-first mobile app.
CommCare review

Choose Givebutter if

  • You want to start without paying.
Givebutter review

Questions people ask

Is CommCare or Givebutter better?
Neither clearly leads. CommCare starts at $100/month and Givebutter at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CommCare or Givebutter?
Givebutter has a free tier; the other does not. Paid plans start at $100/month for CommCare and Free for Givebutter.
Does CommCare or Givebutter run on more platforms?
CommCare runs on Android, Web. Givebutter runs on Web.
Can I use Givebutter for free?
Yes. Givebutter has a free tier, so you can try it without paying. CommCare starts at $100/month.
What is CommCare best used for?
CommCare is most often used for a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent, a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons, an ngo running the same intervention in four countries that needs one application, several languages and consolidated reporting, a research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirement. Of those, a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent and a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons are not what Givebutter is typically brought in for.
What can CommCare do that Givebutter cannot?
CommCare covers Case management, Offline-first mobile app, App builder, Multi-language support.

Answered from the vendors’ own pages

CommCare: How much does CommCare cost?

Standard is $100 a month for 50 mobile users, Pro $500 for 250, Advanced $1,000 for 500 and Enterprise from $4,000. Extra mobile users are $2 each per month; web users are unlimited and free.

Givebutter: How much does Givebutter cost?

Givebutter's core platform is free to use. The optional Givebutter Plus upgrade starts at $29 per month for nonprofits with 250 or fewer contacts, scaling to $129 per month for 2,500+ contacts.

Source
CommCare: Is CommCare open source?

Yes, CommCare HQ is open source, but self-hosting requires serious engineering capacity. Nearly all users take the hosted service.

Givebutter: How does Givebutter stay free?

Givebutter remains free when nonprofits enable optional donor tips. Donors can choose to tip when donating, and Givebutter covers any uncovered transaction costs through the Givebutter Guarantee. Without tips enabled, a 3% platform fee applies plus standard processor fees.

Source
CommCare: Where is our data stored?

You choose United States, European Union or India hosting, which is what makes it acceptable to ministries with data residency rules.

Givebutter: Can I cancel Givebutter Plus anytime?

Yes, Givebutter Plus subscriptions can be cancelled anytime; cancellation takes effect at the end of the billing period. A 30-day Plus trial is available.

Source
CommCare: Who funds CommCare?

Dimagi is a for-profit B Corporation funded by customer subscriptions and services. Individual deployments are usually funded by donors such as USAID successors, the Gates Foundation or national health budgets.

CommCare: Does it do case management or just forms?

Case management. Workers hold a caseload of individuals or households and see history and due actions, which is the main reason to choose it over a form tool.

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Related pages

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