Nonprofits · pricing
CommCare pricing
CommCare publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 1 September 2026, CommCare pricing is $100/month across 4 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- $100/month
- Model
- Per month by mobile user count
- Tiers
- 4
- Free tier
- Not on record
CommCare plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Standard | $100/month | 7 | Entry tier |
| Pro | $500/month | 5 | +$400/month, 5 more features |
| Advanced | $1000/month | 6 | +$500/month, 6 more features |
| Enterprise | $4000/month | 5 | +$3000/month, 5 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Standard
$100/monthThe entry tier. It covers 50 mobile users included, $2 per additional mobile user per month, unlimited free web users, offline case management, multi-language support, scheduled exports.
Pro
$500/monthOver Standard, this tier adds:
- 250 mobile users included
- Case sharing and child cases
- Web report builder
- API access
- Priority support
Advanced
$1000/monthOver Pro, this tier adds:
- 500 mobile users included
- Power BI and Tableau integration
- Web applications
- Data de-identification
- Two-way SMS
- HIPAA business associate agreement
Enterprise
$4000/monthOver Advanced, this tier adds:
- Custom mobile user count
- Single sign-on
- Named account management
- Customised product terms
- Roadmap input
What the product covers
The full CommCare feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Case management
- Offline-first mobile app
- App builder
- Multi-language support
- Two-way SMS
- Report builder
- API access
- BI integration
- Data de-identification and HIPAA BAA
- Regional hosting
People bring CommCare in for a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent, a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons, an ngo running the same intervention in four countries that needs one application, several languages and consolidated reporting, a research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirement. If that is not the job you are buying for, the alternatives to CommCare are worth a look before you commit to a tier.
How that compares in Nonprofits
Too few nonprofits tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| CommCare (this page) | $100/month | Per month by mobile user count | - | |
| Foundant Technologies | On request | quote | - | vs CommCare |
| SmartSimple Cloud | On request | quote | - | vs CommCare |
| CharityEngine | On request | quote | - | vs CommCare |
| Sumac | On request | quote | - | vs CommCare |
| Keela | On request | Per month by contact count | - | vs CommCare |
| Give Lively | Free | Free to nonprofits, card processing charged by the processor | - | vs CommCare |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the CommCare badges page.
Before you pay for CommCare
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between $100/month and $4000/month, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare CommCare against the tools that do have one before committing.
CommCare runs on android, web, and is published by Dimagi of Cambridge, Massachusetts, United States. The full record is on the CommCare review, and the rest of the category is under best nonprofits tools.
CommCare pricing questions
- How much does CommCare cost?
- CommCare publishes 4 tiers, from $100/month for Standard up to $4000/month for Enterprise. The cheapest paid tier is $100/month.
- Does CommCare have a free plan?
- Not on the record we hold: CommCare is listed as Per month by mobile user count. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Standard and Pro on CommCare?
- Pro costs $500/month against $100/month, and adds 250 mobile users included, case sharing and child cases, web report builder, api access.
- Is the Enterprise plan on CommCare worth it?
- That depends entirely on whether you need what it adds, which on the published record is custom mobile user count, single sign-on, named account management, customised product terms. It costs $4000/month against $100/month for Standard. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Which nonprofits tools can I use without paying?
- 2 of the 8 nonprofits tools listed alongside CommCare have a free tier: Give Lively, OpenGrants.
- What am I actually paying for with CommCare?
- The record lists 10 features across 1 area: other. In practice it is brought in for a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent, a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons, an ngo running the same intervention in four countries that needs one application, several languages and consolidated reporting.
- Does CommCare charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these CommCare prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare CommCare against before paying?
- The closest nonprofits tools in this directory are Foundant Technologies, SmartSimple Cloud, CharityEngine, Sumac. Each has a side-by-side comparison with CommCare covering price, platforms and features.