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Restaurants · head to head

Epos Now vs Swiggy

Epos Now logo

Epos Now

Restaurants

Cloud point of sale for hospitality and retail sold with hardware finance and attached payment processing

From
On request
Rated
-
Full reviewWebsite
Swiggy logo

Swiggy

Restaurants

Indian food delivery marketplace with Instamart quick commerce grocery built in

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Swiggy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Epos Now hardware is often placed on a finance agreement with a third party, so cancelling the software subscription leaves the equipment payments running for the remainder of the term.; Swiggy restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • They diverge on capability: Epos Now covers Cloud till software, Swiggy covers Food delivery marketplace.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Epos Now and Swiggy actually diverge.

Attributes where Epos Now and Swiggy differ
AttributeEpos NowSwiggy
Starting priceOn requestFree
Pricing modelquoteFree to download; delivery and platform fees per order, optional paid membership
Free tierNoYes
PlatformsWeb, iOS, Android, WindowsiOS, Android, Web

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epos Now

  • Cloud till software
  • Hardware bundles
  • Integrated payments
  • AppStore add ons
  • Stock and product management
  • Multi site reporting

Only in Swiggy

  • Food delivery marketplace
  • Instamart quick commerce
  • Swiggy One membership
  • Swiggy Dineout
  • Swiggy Genie
  • Swiggy for Business

What people use each for

The jobs each tool is most often brought in to do.

Epos Now

  • A single site cafe or bar wanting a low upfront cost till system installed quicklynot Swiggy
  • An independent needing basic stock, staff and sales reporting without an implementation projectnot Swiggy
  • An operator running both a small retail line and a food offer on one systemnot Swiggy
  • A business replacing a mechanical till that has no reporting or remote access at allnot Swiggy

Swiggy

  • A diner in an Indian city ordering restaurant food and wanting quick grocery top-ups in the same appnot Epos Now
  • A household comparing Swiggy One against Zomato Gold based on which platform they use morenot Epos Now
  • Someone needing same-day courier pickup and drop-off for a non-food item via Swiggy Genienot Epos Now
  • A restaurant partner using Swiggy for Business to manage online order volume and menu pricingnot Epos Now

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epos Now

  • Hardware is often placed on a finance agreement with a third party, so cancelling the software subscription leaves the equipment payments running for the remainder of the term.
  • Software, hardware finance and card processing are three separate agreements with different notice periods, which makes a clean exit difficult and is the source of most published complaints.
  • The vendor makes its margin on payment processing, so the low advertised software price is offset by a card rate that costs far more across a year of trading.
  • Sales is telesales led and buyers report pressure to sign quickly, which is a poor fit for a decision involving multi year finance commitments.
  • Useful capability is spread across paid add ons in the application store, so the functional system a restaurant actually needs costs considerably more than the entry subscription.

Swiggy

  • Restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • Instamart's fast delivery promise depends on dense local dark-store coverage, so the speed and product range advertised in major metros do not extend evenly to smaller cities.
  • Delivery riders and Instamart pickers are engaged on a gig basis with earnings tied to order volume, a model that has drawn wage and working-condition scrutiny in India.
  • Swiggy One's value depends on using multiple Swiggy products regularly; a household that only orders food occasionally will rarely recoup the subscription cost.
  • As a newly public company since its 2024 IPO, Swiggy is under investor pressure to show profitability, and cost-cutting or fee changes driven by that pressure can land on riders, restaurants or diners with limited notice.

Pricing, plan by plan

Epos Now

On request
  • Epos Now$undefined/year
    • Software subscription quoted per till
    • Hardware frequently supplied under a separate finance or lease agreement
    • Card processing contracted separately and priced by negotiated rate

Swiggy

Free
  • Pay per orderFree
    • Delivery fee scaling with distance and demand
    • Platform fee on order total
    • Restaurant menu prices often marked up versus dine-in
  • Swiggy One$299/month
    • Delivery fee waivers across food, Instamart and Dineout orders
    • Additional discounts and offers at partner outlets
    • Also offered at a discounted annual rate

Which should you pick?

Choose Epos Now if

  • You need cloud till software.
  • You work on Web, iOS, Android, Windows.
  • You also want hardware bundles.
Epos Now review

Choose Swiggy if

  • You need food delivery marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want instamart quick commerce.
Swiggy review

Questions people ask

Is Epos Now or Swiggy better?
Neither clearly leads. Epos Now starts at On request and Swiggy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epos Now or Swiggy?
Swiggy has a free tier; the other does not. Paid plans start at On request for Epos Now and Free for Swiggy.
Does Epos Now or Swiggy run on more platforms?
Epos Now runs on Web, iOS, Android, Windows. Swiggy runs on iOS, Android, Web.
Can I use Swiggy for free?
Yes. Swiggy has a free tier, so you can try it without paying. Epos Now starts at On request.
What is Epos Now best used for?
Epos Now is most often used for a single site cafe or bar wanting a low upfront cost till system installed quickly, an independent needing basic stock, staff and sales reporting without an implementation project, an operator running both a small retail line and a food offer on one system, a business replacing a mechanical till that has no reporting or remote access at all. Of those, a single site cafe or bar wanting a low upfront cost till system installed quickly and an independent needing basic stock, staff and sales reporting without an implementation project are not what Swiggy is typically brought in for.
What can Epos Now do that Swiggy cannot?
Epos Now covers Cloud till software, Hardware bundles, Integrated payments, AppStore add ons. Swiggy covers Food delivery marketplace, Instamart quick commerce, Swiggy One membership, Swiggy Dineout.

Answered from the vendors’ own pages

Epos Now: Is the hardware bought or leased?

Frequently financed through a third party agreement rather than bought outright. Ask explicitly which it is and read the term before signing.

Swiggy: Is Instamart a separate app from Swiggy?

No, Instamart quick commerce grocery delivery is built into the main Swiggy app rather than sold as a standalone download.

Epos Now: Can I cancel the software and keep trading?

You can stop the subscription, but a separate hardware finance agreement continues to its own end date, and processing is contracted separately again.

Swiggy: What does Swiggy One include?

A paid membership bundling delivery fee waivers and discounts across food delivery, Instamart and Dineout dine-in bookings.

Epos Now: Do I have to use their card processing?

It is the commercial basis of the pricing. Using another acquirer, where permitted, changes the software quote.

Swiggy: Is Swiggy a public company?

Yes, Swiggy Limited listed on Indian stock exchanges via an IPO in 2024.

Epos Now: Is it suitable for a busy full service restaurant?

It handles straightforward hospitality service. Complex coursing, large table management and high volume kitchens are better served by restaurant specific systems.

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