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Research · head to head

SurveySparrow vs TetraScience

SurveySparrow logo

SurveySparrow

Research

Survey and feedback platform for employee engagement

From
Free
Rated
-
Full reviewWebsite
TetraScience logo

TetraScience

Research

Scientific data cloud that harmonises instrument output across the lab estate

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only SurveySparrow has a free tier, so it costs nothing to try first.
  • Each has a real cost: SurveySparrow the free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey; TetraScience pricing is scoped on connected instruments and data engineering effort rather than a published unit, so the cost of adding a new laboratory or an acquired site is impossible to forecast without going back to the vendor.
  • They diverge on capability: SurveySparrow covers Survey creation, TetraScience covers Instrument connectors.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which SurveySparrow and TetraScience actually diverge.

Attributes where SurveySparrow and TetraScience differ
AttributeSurveySparrowTetraScience
Starting priceFreeOn request
Pricing modelusage-basedquote
Free tierYesNo
PlatformsWebWeb, Cloud, API
Founded2011Unknown

Identical on both: user rating (Not yet rated), category (Research).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SurveySparrow

  • Survey creation
  • Engagement surveys
  • Pulse surveys
  • Analytics dashboard
  • Mobile app
  • Custom templates
  • Action planning
  • Reporting

Only in TetraScience

  • Instrument connectors
  • Tetra Data harmonisation
  • Cloud-native data platform
  • GxP package
  • Scientific applications
  • Data provenance
  • Open access
  • AWS Marketplace availability

What people use each for

The jobs each tool is most often brought in to do.

SurveySparrow

  • Running conversational surveys and NPS programmesnot TetraScience
  • Collecting employee and customer feedback on a schedulenot TetraScience
  • Embedding surveys in websites, email and chat channelsnot TetraScience

TetraScience

  • A pharmaceutical company trying to make twenty years of chromatography data usable for modelling rather than trapped on instrument workstationsnot SurveySparrow
  • A biotech building machine learning models on assay data that currently requires manual export from every instrumentnot SurveySparrow
  • A quality control laboratory needing instrument data captured with provenance and audit trail for regulated usenot SurveySparrow
  • A company consolidating data from acquired sites where each site runs a different instrument vendor and informatics stacknot SurveySparrow

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SurveySparrow

  • The free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • The Basic and Starter plans include a single user; extra users cost $49 per user per month
  • Responses are metered per month and additional responses or API calls require a custom quote from sales
  • Custom branding requires the Business plan
  • CSS customisation, auto translation, Key Driver Analysis and HIPAA compliance are Enterprise only
  • The advertised savings of up to 40 percent require annual billing rather than quarterly

TetraScience

  • Pricing is scoped on connected instruments and data engineering effort rather than a published unit, so the cost of adding a new laboratory or an acquired site is impossible to forecast without going back to the vendor.
  • Value depends entirely on connector coverage for your actual instrument estate; an instrument type without an existing productised connector becomes a services engagement with its own timeline and cost.
  • The GxP package is a separate annual subscription rather than an included capability, so a company that starts in research and later needs regulated use faces an additional commercial line and a validation exercise.
  • It is infrastructure with no end-user application of its own, so the business case rests on downstream analytics and AI work that has to be resourced and delivered separately before anyone sees a benefit.
  • Deployment is a multi-year programme touching instruments, networks, validated systems and site IT, and organisations consistently underestimate the internal effort required from people who also have day jobs running the laboratory.

Pricing, plan by plan

SurveySparrow

Free
  • FreeFree
    • Basic surveys
    • Limited questions
    • Standard reports
  • Pro$undefined/month
    • Advanced surveys
    • Unlimited questions
    • Advanced analytics

TetraScience

On request
  • Tetra Scientific Data Cloud$undefined/year
    • Priced on number of instruments connected and scope of data engineering
    • Contract entitles a specified quantity of use for its duration
    • Multi-year enterprise agreements are the norm
  • Tetra GxP package$undefined/year
    • Separate annual subscription executed within the licence agreement
    • Audit trail, data provenance, control matrices and software hazard analysis
    • Disaster recovery provisions

Which should you pick?

Choose SurveySparrow if

  • You need survey creation.
  • You want to start without paying.
  • You also want engagement surveys.
SurveySparrow review

Choose TetraScience if

  • You need instrument connectors.
  • You work on Web, Cloud, API.
  • You also want tetra data harmonisation.
TetraScience review

Questions people ask

Is SurveySparrow or TetraScience better?
Neither clearly leads. SurveySparrow starts at Free and TetraScience at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SurveySparrow or TetraScience?
SurveySparrow has a free tier; the other does not. Paid plans start at Free for SurveySparrow and On request for TetraScience.
Does SurveySparrow or TetraScience run on more platforms?
SurveySparrow runs on Web. TetraScience runs on Web, Cloud, API.
Can I use SurveySparrow for free?
Yes. SurveySparrow has a free tier, so you can try it without paying. TetraScience starts at On request.
What is SurveySparrow best used for?
SurveySparrow is most often used for running conversational surveys and nps programmes, collecting employee and customer feedback on a schedule, embedding surveys in websites, email and chat channels. Of those, running conversational surveys and nps programmes and collecting employee and customer feedback on a schedule are not what TetraScience is typically brought in for.
What can SurveySparrow do that TetraScience cannot?
SurveySparrow covers Survey creation, Engagement surveys, Pulse surveys, Analytics dashboard. TetraScience covers Instrument connectors, Tetra Data harmonisation, Cloud-native data platform, GxP package.

Answered from the vendors’ own pages

SurveySparrow: Does SurveySparrow offer a free plan?

Yes, SurveySparrow offers a forever free plan with 3 active surveys, 10 questions per survey, and 75 responses per quarter. No credit card is required to sign up.

Source
TetraScience: What is the pricing unit?

Connected instruments and the scope of data engineering, over a fixed contract term. There is no published per-seat or per-gigabyte rate.

SurveySparrow: How much do SurveySparrow's paid plans cost?

SurveySparrow does not publish specific pricing amounts on its website. Basic, Starter, and Business plans are available with varying response limits and user counts. Enterprise requires contacting the company for a custom quote.

Source
TetraScience: Does it replace my ELN or LIMS?

No. It sits underneath them, harmonising instrument data and making it available to whatever applications you already run.

SurveySparrow: Can I add more users to my SurveySparrow plan?

Yes, additional users can be added at $49 per month per user beyond what is included in each plan tier.

Source
TetraScience: Is it usable in a GxP environment?

Yes, with the separately subscribed Tetra GxP package. It reduces validation effort substantially but does not eliminate your validation obligation.

TetraScience: Can I get the harmonised data out?

Yes. Tetra Data is designed to be accessible to your own analytics tools rather than confined to the platform.

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