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Research · head to head

SurveyMonkey vs TetraScience

SurveyMonkey logo

SurveyMonkey

Research

Turn feedback into action

From
Free
Rated
-
Full reviewWebsite
TetraScience logo

TetraScience

Research

Scientific data cloud that harmonises instrument output across the lab estate

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only SurveyMonkey has a free tier, so it costs nothing to try first.
  • Each has a real cost: SurveyMonkey team plans require minimum 3 users as baseline; TetraScience pricing is scoped on connected instruments and data engineering effort rather than a published unit, so the cost of adding a new laboratory or an acquired site is impossible to forecast without going back to the vendor.
  • They diverge on capability: SurveyMonkey covers Survey builder, TetraScience covers Instrument connectors.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which SurveyMonkey and TetraScience actually diverge.

Attributes where SurveyMonkey and TetraScience differ
AttributeSurveyMonkeyTetraScience
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWebWeb, Cloud, API
Founded1999Unknown

Identical on both: user rating (Not yet rated), category (Research).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SurveyMonkey

  • Survey builder
  • Question bank
  • Survey logic
  • Multi-language surveys
  • Mobile surveys
  • Real-time results
  • Data analysis tools
  • Custom branding

Only in TetraScience

  • Instrument connectors
  • Tetra Data harmonisation
  • Cloud-native data platform
  • GxP package
  • Scientific applications
  • Data provenance
  • Open access
  • AWS Marketplace availability

What people use each for

The jobs each tool is most often brought in to do.

SurveyMonkey

  • Market research and customer surveysnot TetraScience
  • Employee feedback and engagement trackingnot TetraScience
  • Data collection and analysisnot TetraScience
  • Customer satisfaction and NPS measurementsnot TetraScience

TetraScience

  • A pharmaceutical company trying to make twenty years of chromatography data usable for modelling rather than trapped on instrument workstationsnot SurveyMonkey
  • A biotech building machine learning models on assay data that currently requires manual export from every instrumentnot SurveyMonkey
  • A quality control laboratory needing instrument data captured with provenance and audit trail for regulated usenot SurveyMonkey
  • A company consolidating data from acquired sites where each site runs a different instrument vendor and informatics stacknot SurveyMonkey

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SurveyMonkey

  • Team plans require minimum 3 users as baseline
  • Annual response limits enforced: 50,000 responses/year on Team Advantage, 100,000 on Team Premier
  • Additional responses beyond annual limits charged at AED 0.50 per response
  • Enterprise plan requires custom pricing and minimum 5 users
  • Advanced features like multilingual surveys and phone support require Team Premier tier

TetraScience

  • Pricing is scoped on connected instruments and data engineering effort rather than a published unit, so the cost of adding a new laboratory or an acquired site is impossible to forecast without going back to the vendor.
  • Value depends entirely on connector coverage for your actual instrument estate; an instrument type without an existing productised connector becomes a services engagement with its own timeline and cost.
  • The GxP package is a separate annual subscription rather than an included capability, so a company that starts in research and later needs regulated use faces an additional commercial line and a validation exercise.
  • It is infrastructure with no end-user application of its own, so the business case rests on downstream analytics and AI work that has to be resourced and delivered separately before anyone sees a benefit.
  • Deployment is a multi-year programme touching instruments, networks, validated systems and site IT, and organisations consistently underestimate the internal effort required from people who also have day jobs running the laboratory.

Pricing, plan by plan

SurveyMonkey

Free
  • Team Advantage$99/month
    • 50,000 responses per year
    • Unlimited surveys and questions
    • 3 user minimum
  • Team Premier$240/month
    • 100,000 responses per year
    • All Team Advantage features
    • White label branding

TetraScience

On request
  • Tetra Scientific Data Cloud$undefined/year
    • Priced on number of instruments connected and scope of data engineering
    • Contract entitles a specified quantity of use for its duration
    • Multi-year enterprise agreements are the norm
  • Tetra GxP package$undefined/year
    • Separate annual subscription executed within the licence agreement
    • Audit trail, data provenance, control matrices and software hazard analysis
    • Disaster recovery provisions

Which should you pick?

Choose SurveyMonkey if

  • You need survey builder.
  • You want to start without paying.
  • You also want question bank.
SurveyMonkey review

Choose TetraScience if

  • You need instrument connectors.
  • You work on Web, Cloud, API.
  • You also want tetra data harmonisation.
TetraScience review

Questions people ask

Is SurveyMonkey or TetraScience better?
Neither clearly leads. SurveyMonkey starts at Free and TetraScience at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SurveyMonkey or TetraScience?
SurveyMonkey has a free tier; the other does not. Paid plans start at Free for SurveyMonkey and On request for TetraScience.
Does SurveyMonkey or TetraScience run on more platforms?
SurveyMonkey runs on Web. TetraScience runs on Web, Cloud, API.
Can I use SurveyMonkey for free?
Yes. SurveyMonkey has a free tier, so you can try it without paying. TetraScience starts at On request.
What is SurveyMonkey best used for?
SurveyMonkey is most often used for market research and customer surveys, employee feedback and engagement tracking, data collection and analysis, customer satisfaction and nps measurements. Of those, market research and customer surveys and employee feedback and engagement tracking are not what TetraScience is typically brought in for.
What can SurveyMonkey do that TetraScience cannot?
SurveyMonkey covers Survey builder, Question bank, Survey logic, Multi-language surveys. TetraScience covers Instrument connectors, Tetra Data harmonisation, Cloud-native data platform, GxP package.

Answered from the vendors’ own pages

SurveyMonkey: How much does SurveyMonkey cost?

SurveyMonkey offers team plans starting at AED 99 per user per month for Team Advantage and AED 240 per user per month for Team Premier. Both plans require a minimum of 3 users. Billing can be monthly or annual.

Source
TetraScience: What is the pricing unit?

Connected instruments and the scope of data engineering, over a fixed contract term. There is no published per-seat or per-gigabyte rate.

SurveyMonkey: What are SurveyMonkey's overage fees?

SurveyMonkey charges AED 0.50 per additional response on paid plans beyond the annual limit included in each tier.

Source
TetraScience: Does it replace my ELN or LIMS?

No. It sits underneath them, harmonising instrument data and making it available to whatever applications you already run.

TetraScience: Is it usable in a GxP environment?

Yes, with the separately subscribed Tetra GxP package. It reduces validation effort substantially but does not eliminate your validation obligation.

TetraScience: Can I get the harmonised data out?

Yes. Tetra Data is designed to be accessible to your own analytics tools rather than confined to the platform.

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