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Inventory · head to head

Sortly vs Synchroteam

Sortly logo

Sortly

Inventory

Visual inventory management with photo tracking

From
Free
Rated
-
Full reviewWebsite
S

Synchroteam

Field Service

Field service management with scheduling, dispatch and mobile jobs

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Sortly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Sortly mobile app performance is slow with occasional crashes on both iOS and Android; Synchroteam lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • They diverge on capability: Sortly covers Photo-based inventory, Synchroteam covers Scheduling and dispatch.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Sortly and Synchroteam actually diverge.

Attributes where Sortly and Synchroteam differ
AttributeSortlySynchroteam
Starting priceFreeOn request
Pricing modelUnknownPer-user monthly subscription published on the vendor site
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud
CategoryInventoryField Service
Founded2013Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Sortly

  • Photo-based inventory
  • Multi-location support
  • Custom categories
  • Low stock notifications
  • Barcode scanning
  • CSV export
  • API access
  • Zapier

Only in Synchroteam

  • Scheduling and dispatch
  • Mobile app
  • Work orders and invoicing
  • Live tracking

What people use each for

The jobs each tool is most often brought in to do.

Sortly

  • Visual inventory trackingnot Synchroteam
  • Asset managementnot Synchroteam
  • Photo documentationnot Synchroteam
  • Mobile inventorynot Synchroteam

Synchroteam

  • Service businesses wanting to evaluate cost without a sales processnot Sortly
  • Trades moving off paper job sheets and phone dispatchnot Sortly
  • Teams needing offline job capture where signal is unreliablenot Sortly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Sortly

  • Mobile app performance is slow with occasional crashes on both iOS and Android
  • Minimal advanced reporting features lacking depth and customization options
  • No native serial number tracking capability, limiting asset management functionality
  • Synchronization problems occur when reconnecting from offline mode

Synchroteam

  • Lighter than ServiceTitan on the commercial side: no comparable estimating, financing or marketing tooling
  • A smaller vendor with a narrower integration list than the market leaders
  • Reporting is functional rather than deep
  • Per-user pricing adds up for businesses with many occasional users

Pricing, plan by plan

Sortly

Free

No published plan breakdown. See the Sortly review.

Synchroteam

On request

No published plan breakdown. See the Synchroteam review.

Which should you pick?

Choose Sortly if

  • You need photo-based inventory.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want multi-location support.
Sortly review

Choose Synchroteam if

  • You need scheduling and dispatch.
  • You work on Web, iOS, Android, Cloud.
  • You also want mobile app.
Synchroteam review

Questions people ask

Is Sortly or Synchroteam better?
Neither clearly leads. Sortly starts at Free and Synchroteam at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Sortly or Synchroteam?
Sortly has a free tier; the other does not. Paid plans start at Free for Sortly and On request for Synchroteam.
Does Sortly or Synchroteam run on more platforms?
Sortly runs on Web, iOS, Android. Synchroteam runs on Web, iOS, Android, Cloud.
Can I use Sortly for free?
Yes. Sortly has a free tier, so you can try it without paying. Synchroteam starts at On request.
What is Sortly best used for?
Sortly is most often used for visual inventory tracking, asset management, photo documentation, mobile inventory. Of those, visual inventory tracking and asset management are not what Synchroteam is typically brought in for.
What can Sortly do that Synchroteam cannot?
Sortly covers Photo-based inventory, Multi-location support, Custom categories, Low stock notifications. Synchroteam covers Scheduling and dispatch, Mobile app, Work orders and invoicing, Live tracking.

Answered from the vendors’ own pages

Sortly: What is included in Sortly's free plan?

Sortly's free plan includes 100 unique items and 1 user license, sufficient for testing or very small inventories, with permanent access.

Source
Synchroteam: What does Synchroteam cost?

It publishes per-user monthly pricing on its site, which is unusual in field service software where quote-only is the norm.

Sortly: What are Sortly's paid tier pricing and item limits?

Sortly offers Advanced ($49/month, 500 items), Ultra ($149/month, 2,000 items), Premium ($299/month, 5,000 items), and Enterprise with custom pricing for 10,000+ items. All paid plans include a 14-day free trial.

Source
Synchroteam: How does it compare with ServiceTitan?

ServiceTitan is far deeper on the commercial side — estimating, financing, marketing — and priced accordingly. Synchroteam covers scheduling, dispatch and invoicing for less.

Sortly: Does Sortly offer offline functionality?

Sortly has offline mode on mobile apps, though with potential synchronization issues when reconnecting. Offline mode is not available on the free plan.

Source
Synchroteam: Does the mobile app work offline?

Yes, job details and capture work without signal and sync when connection returns.

Sortly: Does Sortly have a mobile app?

Yes, Sortly offers mobile apps for iOS and Android. However, users report slow performance and occasional crashes, plus lack of bulk actions available on the web platform.

Source
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