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Healthcare · head to head

Dentrix vs Softdent

Dentrix logo

Dentrix

Healthcare

The Most Trusted Name in Dental Practice Management

From
$299/month
Rated
-
Full reviewWebsite
Softdent logo

Softdent

Dental

Intelligent Dental Practice Management System

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
  • They diverge on capability: Dentrix covers Insurance claim processing, Softdent covers Billing and invoicing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Dentrix and Softdent actually diverge.

Attributes where Dentrix and Softdent differ
AttributeDentrixSoftdent
Starting price$299/month$249/month
PlatformsWindows, Web, ApiWeb, Ios, Android, Windows
CategoryHealthcareDental
Founded19892010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentrix

  • Insurance claim processing
  • Patient communication
  • Revenue cycle management
  • Dexis Imaging
  • Patterson Imaging
  • Dentrix Smart Image
  • eServices
  • Patient Engage

Only in Softdent

  • Billing and invoicing
  • Insurance claims
  • Inventory management
  • DEXIS
  • Planmeca
  • Carestream
  • Stripe
  • PayPal

Both cover

  • Patient scheduling
  • Electronic health records
  • Treatment planning
  • Clinical charting
  • Imaging integration
  • QuickBooks
  • HIPAA Compliant
  • Role-based Access

What people use each for

The jobs each tool is most often brought in to do.

Dentrix

  • Practice management, charting and scheduling for dental officesnot Softdent
  • Dental insurance claims, treatment planning and patient billingnot Softdent
  • Managing imaging alongside clinical records in one systemnot Softdent

Softdent

  • Practice managementnot Dentrix
  • Patient schedulingnot Dentrix
  • Clinical documentationnot Dentrix
  • Financial managementnot Dentrix
  • Multi-location coordinationnot Dentrix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentrix

  • The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
  • Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
  • Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions

Softdent

  • Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links

Pricing, plan by plan

Dentrix

$299/month
  • Dentrix G7$299/month
    • Patient scheduling
    • Treatment planning
    • Insurance management
  • Dentrix Enterprise$499/month
    • Multi-location support
    • Centralized management
    • Advanced analytics
  • Dentrix Ascend$399/month
    • Cloud-based platform
    • Automatic updates
    • Remote access

Softdent

$249/month
  • Starter$249/month
    • Patient scheduling
    • Clinical records
    • Billing basics
  • Professional$399/month
    • Everything in Starter
    • Advanced imaging integration
    • Treatment planning tools
  • Enterprise$599/month
    • Everything in Professional
    • Multi-location management
    • Advanced analytics

Which should you pick?

Choose Dentrix if

  • You need insurance claim processing.
  • You work on Windows, Web, Api.
  • You also want patient communication.
Dentrix review

Choose Softdent if

  • You need billing and invoicing.
  • You work on Web, Ios, Android, Windows.
  • You also want insurance claims.
Softdent review

Questions people ask

Is Dentrix or Softdent better?
Neither clearly leads. Dentrix starts at $299/month and Softdent at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentrix or Softdent?
Dentrix starts at $299/month and Softdent at $249/month.
Does Dentrix or Softdent run on more platforms?
Dentrix runs on Windows, Web, Api. Softdent runs on Web, Ios, Android, Windows.
What is Dentrix best used for?
Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what Softdent is typically brought in for.
What can Dentrix do that Softdent cannot?
Dentrix covers Insurance claim processing, Patient communication, Revenue cycle management, Dexis Imaging. Softdent covers Billing and invoicing, Insurance claims, Inventory management, DEXIS. Both handle Patient scheduling, Electronic health records, Treatment planning, Clinical charting.

Answered from the vendors’ own pages

Dentrix: Does Dentrix publish pricing online?

No, Dentrix does not disclose specific pricing, subscription tiers, costs, or licensing fees on their website.

Source
Dentrix: How can I get a Dentrix pricing quote?

Contact Dentrix's sales team via the 'Request a Demo' or 'Request Info' options on their website, call 800-336-8749, or visit their support contact page.

Source
Dentrix: Does Dentrix offer customizable packages?

Yes, Dentrix mentions 'Dentrix Packages & Suites' as customizable options, but specific details and pricing for each package are not provided online.

Source
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