E-Commerce · head to head
Shopkeep vs WooCommerce
The short version
- Only WooCommerce has a free tier, so it costs nothing to try first.
- Each has a real cost: Shopkeep all plans require 24/7 phone and chat support; no tiered support options; WooCommerce the plugin is free but you must supply and pay for WordPress hosting, which WooCommerce itself puts at $25 to $350 per month for most stores
- They diverge on capability: Shopkeep covers Point of sale, WooCommerce covers Product management.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Shopkeep and WooCommerce actually diverge.
| Attribute | Shopkeep | WooCommerce |
|---|---|---|
| Starting price | $89/month | Free |
| Pricing model | subscription | freemium |
| Free tier | No | Yes |
| Platforms | iPad, Web | Web |
| Founded | 2008 | 2011 |
Identical on both: user rating (Not yet rated), category (E-Commerce).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Shopkeep
- Point of sale
- Payment processing
- Inventory management
- Customer profiles
- Sales analytics
- Employee management
- Mobile POS
- Reporting
Only in WooCommerce
- Product management
- Shopping cart
- Payment integration
- Shipping management
- Tax calculations
- Customer accounts
- Order management
- Inventory tracking
What people use each for
The jobs each tool is most often brought in to do.
Shopkeep
No use cases recorded yet. See the Shopkeep review.
WooCommerce
- Running an online store inside an existing WordPress sitenot Shopkeep
- Selling physical, digital or subscription products with full control of the codenot Shopkeep
- Building a customised commerce workflow through plugins and hooksnot Shopkeep
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Shopkeep
- All plans require 24/7 phone and chat support; no tiered support options
- Prices vary by business type and industry with additional service fees possible
- Extra locations and registers incur additional charges beyond base plan cost
WooCommerce
- The plugin is free but you must supply and pay for WordPress hosting, which WooCommerce itself puts at $25 to $350 per month for most stores
- Functionality such as subscriptions and bookings comes from paid extensions priced at $29 to $299 per year each, renewed annually
- Card payments through WooPayments cost roughly 2.50 to 2.90 percent plus 30 cents per transaction
- Total cost depends on how many extensions a store needs rather than a single published plan price
Pricing, plan by plan
Shopkeep
$89/month- Basic$89/month
- Retail POS platform
- 1 register included
- Integrated Payments 1.5%
- Core$149/month
- All Basic features
- Advanced management tools
- Business growth support
- Plus$289/month
- All Core features
- Advanced customization
- Established retail operations support
WooCommerce
Free- FreeFree
- Core ecommerce features
- Unlimited products
- Community support
- Premium$299/year
- All Free features
- Premium support
- Performance optimization
Which should you pick?
Choose Shopkeep if
- You need point of sale.
- You work on iPad, Web.
- You also want payment processing.
Choose WooCommerce if
- You need product management.
- You want to start without paying.
- You also want shopping cart.
Questions people ask
- Is Shopkeep or WooCommerce better?
- Neither clearly leads. Shopkeep starts at $89/month and WooCommerce at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Shopkeep or WooCommerce?
- WooCommerce has a free tier; the other does not. Paid plans start at $89/month for Shopkeep and Free for WooCommerce.
- Does Shopkeep or WooCommerce run on more platforms?
- Shopkeep runs on iPad, Web. WooCommerce runs on Web.
- Can I use WooCommerce for free?
- Yes. WooCommerce has a free tier, so you can try it without paying. Shopkeep starts at $89/month.
- What can Shopkeep do that WooCommerce cannot?
- Shopkeep covers Point of sale, Payment processing, Inventory management, Customer profiles. WooCommerce covers Product management, Shopping cart, Payment integration, Shipping management.
Answered from the vendors’ own pages
Shopkeep: What is included in the Lightspeed Retail Basic plan at $89 per month?
The Basic plan includes 1 register, retail POS platform, integrated payments at 1.5% card-present rate, inventory management, Lightspeed Wholesale access, NuORDER Catalog with 5 million+ products, built-in eCommerce, loyalty programs, and 24/7 support.
SourceWooCommerce: Does WooCommerce offer a money-back guarantee?
Yes. The platform offers a 30-day money-back guarantee.
SourceShopkeep: How much can I save by paying annually instead of monthly?
Shopkeep (Lightspeed Retail) offers up to 18% discount when paying annually instead of month-to-month. All three plans (Basic, Core, Plus) qualify for this annual discount.
SourceWooCommerce: Is WooCommerce secure for online payments?
The platform offers safe and secure online payments through its integrated system.
SourceShopkeep: What additional costs should I budget beyond the monthly subscription?
Beyond the monthly plan cost, extra locations require additional charges, extra registers incur per-register fees, and hardware (terminals, scanners, iPad devices) have separate costs. Integrated payment processing charges 1.5% per transaction.
SourceRelated pages
More on WooCommerce
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