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Software · head to head

Shop-Ware vs CCC Intelligent Solutions

Shop-Ware logo

Shop-Ware

Software

Cloud-based shop management system

From
$79/month
Rated
-
Full reviewWebsite
C

CCC Intelligent Solutions

Software

Complete collision and claims solutions

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Shop-Ware the Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.; CCC Intelligent Solutions the Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.
  • They diverge on capability: Shop-Ware covers Work order management, CCC Intelligent Solutions covers Estimating engine.

Where they differ

Only the attributes on which Shop-Ware and CCC Intelligent Solutions actually diverge.

Attributes where Shop-Ware and CCC Intelligent Solutions differ
AttributeShop-WareCCC Intelligent Solutions
Starting price$79/monthOn request
PlatformsWeb, Mobile, AppWeb, Mobile, Desktop
Founded20051980

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Customer portal
  • Mobile application
  • Business analytics

Only in CCC Intelligent Solutions

  • Estimating engine
  • Claims management
  • Work order tracking
  • Photo management
  • Parts pricing
  • Labor guides
  • Workflow automation
  • Communication platform

Both cover

  • Payment processors
  • Accounting software
  • Mobile apps
  • Third-party tools
  • SSL encryption
  • Secure authentication
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Shop-Ware

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

CCC Intelligent Solutions

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shop-Ware

  • The Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.

CCC Intelligent Solutions

  • The Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.

Pricing, plan by plan

Shop-Ware

$79/month
  • Startup$79/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$159/month
    • Everything in Startup
    • Advanced reports
    • Scheduling
  • Enterprise$299/month
    • Everything in Professional
    • Multi-location
    • API access

CCC Intelligent Solutions

On request
  • Estimating Suite$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor guides
  • Claims Suite$undefined/month
    • Claims management
    • Repair tracking
    • Communication tools
  • Complete Platform$undefined/month
    • All modules
    • Complete integration
    • Custom workflows

Which should you pick?

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
Shop-Ware review

Choose CCC Intelligent Solutions if

  • You need estimating engine.
  • You work on Web, Mobile, Desktop.
  • You also want claims management.
CCC Intelligent Solutions review

Questions people ask

Is Shop-Ware or CCC Intelligent Solutions better?
Neither clearly leads. Shop-Ware starts at $79/month and CCC Intelligent Solutions at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shop-Ware or CCC Intelligent Solutions?
Shop-Ware starts at $79/month and CCC Intelligent Solutions at On request.
Does Shop-Ware or CCC Intelligent Solutions run on more platforms?
Shop-Ware runs on Web, Mobile, App. CCC Intelligent Solutions runs on Web, Mobile, Desktop.
What is Shop-Ware best used for?
Shop-Ware is most often used for dealership management, service scheduling, inventory management, sales operations.
What can Shop-Ware do that CCC Intelligent Solutions cannot?
Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. CCC Intelligent Solutions covers Estimating engine, Claims management, Work order tracking, Photo management. Both handle Payment processors, Accounting software, Mobile apps, Third-party tools.
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