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Automotive · head to head

CCC Intelligent Solutions vs Shop-Ware

CCC Intelligent Solutions logo

CCC Intelligent Solutions

Automotive

Complete collision and claims solutions

From
On request
Rated
-
Full reviewWebsite
Shop-Ware logo

Shop-Ware

Automotive

Cloud-based shop management system

From
$279/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CCC Intelligent Solutions the Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.; Shop-Ware pricing structured per location
  • They diverge on capability: CCC Intelligent Solutions covers Estimating engine, Shop-Ware covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CCC Intelligent Solutions and Shop-Ware actually diverge.

Attributes where CCC Intelligent Solutions and Shop-Ware differ
AttributeCCC Intelligent SolutionsShop-Ware
Starting priceOn request$279/month
PlatformsWeb, Mobile, DesktopWeb, Mobile, App
Founded19802005

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CCC Intelligent Solutions

  • Estimating engine
  • Claims management
  • Work order tracking
  • Photo management
  • Parts pricing
  • Labor guides
  • Workflow automation
  • Communication platform

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Customer portal
  • Mobile application
  • Business analytics

Both cover

  • Payment processors
  • Third-party tools
  • Mobile apps
  • Accounting software
  • SSL encryption
  • Data encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

CCC Intelligent Solutions

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Shop-Ware

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CCC Intelligent Solutions

  • The Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.

Shop-Ware

  • Pricing structured per location
  • Data migration fees apply
  • Accounting integration fees apply

Pricing, plan by plan

CCC Intelligent Solutions

On request
  • Estimating Suite$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor guides
  • Claims Suite$undefined/month
    • Claims management
    • Repair tracking
    • Communication tools
  • Complete Platform$undefined/month
    • All modules
    • Complete integration
    • Custom workflows

Shop-Ware

$279/month
  • Startup$279/month
    • Unlimited users
    • AI Parts Matrix
    • DVX
  • Pro$389/month
    • Startup features
    • Unlimited two-way texting
    • MOTOR Labor Guide
  • Master$499/month
    • Pro features
    • Business Analytics Suite
    • Monthly inventory value tracking
  • Ultimate+$999/month
    • Master features
    • High performance website
    • Search engine optimization

Which should you pick?

Choose CCC Intelligent Solutions if

  • You need estimating engine.
  • You work on Web, Mobile, Desktop.
  • You also want claims management.
CCC Intelligent Solutions review

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
Shop-Ware review

Questions people ask

Is CCC Intelligent Solutions or Shop-Ware better?
Neither clearly leads. CCC Intelligent Solutions starts at On request and Shop-Ware at $279/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CCC Intelligent Solutions or Shop-Ware?
CCC Intelligent Solutions starts at On request and Shop-Ware at $279/month.
Does CCC Intelligent Solutions or Shop-Ware run on more platforms?
CCC Intelligent Solutions runs on Web, Mobile, Desktop. Shop-Ware runs on Web, Mobile, App.
What is CCC Intelligent Solutions best used for?
CCC Intelligent Solutions is most often used for dealership management, service scheduling, inventory management, sales operations.
What can CCC Intelligent Solutions do that Shop-Ware cannot?
CCC Intelligent Solutions covers Estimating engine, Claims management, Work order tracking, Photo management. Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. Both handle Payment processors, Third-party tools, Mobile apps, Accounting software.

Answered from the vendors’ own pages

Shop-Ware: How much does Shop-Ware cost?

Shop-Ware pricing ranges from $279/month for Startup to $999/month for Ultimate+. Annual billing offers discounts: $251/month for Startup, $350/month for Pro, $449/month for Master, and $899/month for Ultimate+.

Source
Shop-Ware: What is included in the Shop-Ware Startup plan?

The Startup plan ($279/month) includes unlimited users, AI Parts Matrix, DVX, Maintenance Builder, and limited two-way texting.

Source
Shop-Ware: What features does the Master plan add to Shop-Ware?

Master ($499/month) adds Business Analytics Suite, monthly inventory value and gross profit tracking, and coaching dashboards compared to the Pro plan.

Source
Shop-Ware: What makes Shop-Ware Ultimate+ different from Master?

Ultimate+ ($999/month) includes a high-performance website, SEO, Google Ads enablement, call tracking, CRM, and online service scheduling beyond Master's features.

Source
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