Softwr

Government · head to head

SeeClickFix vs UpKeep

SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Rated
-
Full reviewWebsite
UpKeep logo

UpKeep

Inventory

Mobile-first maintenance management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only UpKeep has a free tier, so it costs nothing to try first.
  • Each has a real cost: SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published; UpKeep offline mobile mode limited to Professional tier and above
  • They diverge on capability: SeeClickFix covers Issue Reporting, UpKeep covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SeeClickFix and UpKeep actually diverge.

Attributes where SeeClickFix and UpKeep differ
AttributeSeeClickFixUpKeep
Starting price$300/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
CategoryGovernmentInventory
Founded20082014

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Ios support

Only in UpKeep

  • Work order management
  • Preventive maintenance
  • Asset management
  • Mobile-first
  • SAP
  • Oracle
  • QuickBooks
  • Zapier

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

SeeClickFix

  • Citizen Servicesnot UpKeep
  • Records Managementnot UpKeep
  • Public Safetynot UpKeep
  • Civic Engagementnot UpKeep

UpKeep

  • Preventive and reactive maintenance schedulingnot SeeClickFix
  • Work order management across multiple locationsnot SeeClickFix
  • Asset lifecycle tracking and compliancenot SeeClickFix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

UpKeep

  • Offline mobile mode limited to Professional tier and above
  • Per-user pricing model; costs scale significantly with team size
  • Free trial available but tier details not documented; duration unspecified

Pricing, plan by plan

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

UpKeep

Free

No published plan breakdown. See the UpKeep review.

Which should you pick?

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Choose UpKeep if

  • You need work order management.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want preventive maintenance.
UpKeep review

Questions people ask

Is SeeClickFix or UpKeep better?
Neither clearly leads. SeeClickFix starts at $300/month and UpKeep at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SeeClickFix or UpKeep?
UpKeep has a free tier; the other does not. Paid plans start at $300/month for SeeClickFix and Free for UpKeep.
Does SeeClickFix or UpKeep run on more platforms?
SeeClickFix runs on Web, Ios, Android. UpKeep runs on Web, iOS, Android.
Can I use UpKeep for free?
Yes. UpKeep has a free tier, so you can try it without paying. SeeClickFix starts at $300/month.
What is SeeClickFix best used for?
SeeClickFix is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what UpKeep is typically brought in for.
What can SeeClickFix do that UpKeep cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. UpKeep covers Work order management, Preventive maintenance, Asset management, Mobile-first. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

UpKeep: How much does UpKeep cost per user?

UpKeep pricing starts at $24/user/month for the Essential tier, $55/user/month for Premium, with Professional and Enterprise tiers available at custom quotes. All plans include unlimited work orders and locations.

Source
UpKeep: What does the free trial include?

UpKeep offers a free trial with no credit card required on the Essential and Premium tiers. Users can try the product before committing to paid plans.

Source
UpKeep: Are Nova AI credits included in the pricing?

Yes, Nova AI credits are included with every plan: 250 credits with Essential, 500 with Premium, 750 with Professional, and 1,000 with Enterprise tiers.

Source
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