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Government · head to head

SeeClickFix vs Signicat

SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No
Full reviewWebsite
Signicat logo

Signicat

Cybersecurity

European digital identity hub connecting national eID schemes

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published; Signicat national eID scheme fees are passed through on top of Signicat's own charge, so a single-country business almost always pays less by integrating with the scheme directly.
  • They diverge on capability: SeeClickFix covers Issue Reporting, Signicat covers eID scheme brokering.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which SeeClickFix and Signicat actually diverge.

Attributes where SeeClickFix and Signicat differ
AttributeSeeClickFixSignicat
Starting price$300/monthOn request
Pricing modelsubscriptionquote
CategoryGovernmentCybersecurity
Founded2008Unknown

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Only in Signicat

  • eID scheme brokering
  • Qualified electronic signatures
  • Document verification
  • AML screening
  • Authentication
  • Digital onboarding flows
  • eIDAS compliance

What people use each for

The jobs each tool is most often brought in to do.

SeeClickFix

  • Citizen Servicesnot Signicat
  • Records Managementnot Signicat
  • Public Safetynot Signicat
  • Civic Engagementnot Signicat

Signicat

  • A lender expanding from Norway into Sweden, Denmark and the Netherlands without four separate eID integrationsnot SeeClickFix
  • An insurer needing eIDAS qualified signatures on policy documents that will hold up in a European courtnot SeeClickFix
  • A bank that wants customers to onboard with their existing national bank ID rather than photographing a passportnot SeeClickFix
  • A public sector body needing cross-border recognition of notified eID schemes under eIDASnot SeeClickFix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Signicat

  • National eID scheme fees are passed through on top of Signicat's own charge, so a single-country business almost always pays less by integrating with the scheme directly.
  • Value is concentrated in Northern and Western Europe, and coverage in Southern and Eastern Europe is thinner, so a pan-European rollout still hits gaps requiring document fallback.
  • Pricing is per transaction and quoted, and because scheme rates vary by country the cost per onboarded customer differs materially between markets in ways that complicate unit economics.
  • Each eID scheme connection typically carries its own setup fee and approval process, so adding a country is a project with a lead time rather than a configuration change.
  • Availability is tied to the national schemes, meaning an outage at BankID or MitID stops your onboarding entirely and there is no vendor-side mitigation for it.

Pricing, plan by plan

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Signicat

On request
  • Signicat Platform$undefined/year
    • Priced per transaction with national scheme fees passed through
    • Signature and verification products licensed separately
    • Setup fee per eID scheme connected

Which should you pick?

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Choose Signicat if

  • You need eid scheme brokering.
  • You work on Web, iOS, Android.
  • You also want qualified electronic signatures.
Signicat review

Questions people ask

Is SeeClickFix or Signicat better?
Neither clearly leads. SeeClickFix starts at $300/month and Signicat at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SeeClickFix or Signicat?
SeeClickFix starts at $300/month and Signicat at On request.
Does SeeClickFix or Signicat run on more platforms?
SeeClickFix runs on Web, Ios, Android. Signicat runs on Web, iOS, Android.
What is SeeClickFix best used for?
SeeClickFix is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Signicat is typically brought in for.
What can SeeClickFix do that Signicat cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. Signicat covers eID scheme brokering, Qualified electronic signatures, Document verification, AML screening.

Answered from the vendors’ own pages

Signicat: Is this an alternative to a document verification vendor?

Only where national eID exists. In markets with a mature bank ID scheme it is better; elsewhere you fall back to document checks, which Signicat also provides.

Signicat: Do we still pay the eID schemes?

Yes. Scheme fees are passed through in addition to Signicat charges. Ask for the split when comparing to a direct integration.

Signicat: Are signatures legally qualified?

Signicat supports eIDAS qualified electronic signatures, which carry the highest legal standing in the EU, as well as advanced signatures.

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