LMS · head to head
Sana vs Whatfix
Sana
LMS
AI-native learning and knowledge assistant, acquired by Workday in 2025
- From
- On request
- Rated
- -
Whatfix
LMS
In-application guidance and walkthroughs layered over enterprise software you did not build
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Sana workday completed its acquisition on 4 November 2025, so Sana is now an HCM vendor's capability; if you do not run Workday, the roadmap will be shaped around a platform you do not use and standalone availability is not guaranteed long term.; Whatfix whatfix publishes no pricing, and contracts are typically scoped per target application, so extending guidance from Salesforce to Workday is a new commercial negotiation rather than a configuration change.
- They diverge on capability: Sana covers Sana Agents, Whatfix covers Interactive walkthroughs.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Sana and Whatfix actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (LMS).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Sana
- Sana Agents
- Sana Learn
- Enterprise search
- Live collaborative sessions
- Content generation
- Permission-aware retrieval
- Analytics
- Workday integration
Only in Whatfix
- Interactive walkthroughs
- Self-help widget
- Smart tips and beacons
- Mirror sandbox
- Product Analytics
- Desktop and mobile support
- Content localisation
- Segmentation
What people use each for
The jobs each tool is most often brought in to do.
Sana
- An organisation whose employees repeatedly ask the same policy and process questions in Slack and where the answer already exists in a document nobody findsnot Whatfix
- A Workday customer wanting learning and an internal assistant on the same employee record rather than a separate LMS contractnot Whatfix
- Onboarding at a fast-growing company where content goes stale faster than the training team can rewrite coursesnot Whatfix
- Sales enablement where reps need an answer about a product or a contract term during a call, not a course to complete next weeknot Whatfix
Whatfix
- An ERP or CRM go-live where thousands of employees must change how they work and classroom training will not reach them allnot Sana
- Reducing support tickets on a system where the same five questions account for most of the help desk volumenot Sana
- Improving data quality by placing field-level guidance where users consistently enter the wrong valuenot Sana
- A regulated organisation that needs employees to practise a process in a simulated environment before touching production datanot Sana
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Sana
- Workday completed its acquisition on 4 November 2025, so Sana is now an HCM vendor's capability; if you do not run Workday, the roadmap will be shaped around a platform you do not use and standalone availability is not guaranteed long term.
- Answer quality depends entirely on the state of your internal content, so an organisation with contradictory or outdated documents gets a confident assistant citing the wrong version, which is worse than not having one.
- Permission-aware retrieval across many source systems is difficult to get exactly right, and a misconfigured connector can surface content to employees who should not see it, which makes the security review substantial.
- Compliance-heavy training needs, such as certification tracking, regulator-mandated evidence and SCORM-based external content, are handled less thoroughly than in traditional learning management systems built for that purpose.
- Pricing is unpublished and now negotiated in the context of a Workday relationship, which reduces a non-Workday buyer's leverage and makes a like-for-like comparison against a standalone LMS difficult.
Whatfix
- Whatfix publishes no pricing, and contracts are typically scoped per target application, so extending guidance from Salesforce to Workday is a new commercial negotiation rather than a configuration change.
- Overlays are anchored to interface elements, so when the underlying vendor ships a UI change your guidance can break silently, and the user sees a walkthrough pointing at a button that has moved; ongoing content ownership is mandatory, not optional.
- It masks poor interface design rather than fixing it, and organisations sometimes use it to avoid confronting a badly configured system, which leaves the underlying inefficiency in place and adds an annual licence to it.
- Building good content is real work. A meaningful rollout takes weeks of authoring and testing per application, and the internal effort usually exceeds what the business case assumed.
- Adding a JavaScript overlay to systems holding HR and financial data triggers a serious security review in regulated industries, and some organisations cannot get approval to inject third-party script into their ERP at all.
Pricing, plan by plan
Sana
On request- Sana$undefined/year
- Per-employee annual subscription
- Agents and Learn licensed together or separately depending on the agreement
- Connector scope affects pricing
Whatfix
On request- Whatfix$undefined/year
- Annual contract priced by application and user volume
- Each target application typically licensed separately
- Mirror and Product Analytics sold as additional modules
Which should you pick?
Choose Sana if
- You need sana agents.
- You work on Web, iOS, Android.
- You also want sana learn.
Choose Whatfix if
- You need interactive walkthroughs.
- You work on Web, Windows, macOS, iOS, Android.
- You also want self-help widget.
Questions people ask
- Is Sana or Whatfix better?
- Neither clearly leads. Sana starts at On request and Whatfix at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Sana or Whatfix?
- Sana starts at On request and Whatfix at On request.
- Does Sana or Whatfix run on more platforms?
- Sana runs on Web, iOS, Android. Whatfix runs on Web, Windows, macOS, iOS, Android.
- What is Sana best used for?
- Sana is most often used for an organisation whose employees repeatedly ask the same policy and process questions in slack and where the answer already exists in a document nobody finds, a workday customer wanting learning and an internal assistant on the same employee record rather than a separate lms contract, onboarding at a fast-growing company where content goes stale faster than the training team can rewrite courses, sales enablement where reps need an answer about a product or a contract term during a call, not a course to complete next week. Of those, an organisation whose employees repeatedly ask the same policy and process questions in slack and where the answer already exists in a document nobody finds and a workday customer wanting learning and an internal assistant on the same employee record rather than a separate lms contract are not what Whatfix is typically brought in for.
- What can Sana do that Whatfix cannot?
- Sana covers Sana Agents, Sana Learn, Enterprise search, Live collaborative sessions. Whatfix covers Interactive walkthroughs, Self-help widget, Smart tips and beacons, Mirror sandbox.
Answered from the vendors’ own pages
Sana: Is Sana still an independent company?
No. Workday completed its acquisition on 4 November 2025 for approximately $1.1bn; the integrated experience begins rolling out in 2026.
Whatfix: How much does Whatfix cost?
It is not published. Pricing is annual and scoped by application and user volume, with Mirror and Product Analytics as separate modules.
Sana: Is it an LMS or a search tool?
Both, but the emphasis is on answering questions from your existing content. Traditional course delivery and completion tracking are secondary.
Whatfix: How does it compare with WalkMe?
Functionally similar. The commercial difference is that SAP acquired WalkMe in 2024, so non-SAP buyers increasingly shortlist Whatfix as the independent alternative.
Sana: Does it work if we are not a Workday customer?
Currently yes, but the product direction now serves Workday's platform strategy, so weigh that in a multi-year commitment.
Whatfix: Does it require changes to the target application?
No. It works as an overlay injected via a browser extension or a script, which is why the security review matters more than the technical effort.
Sana: How is it priced?
Per employee per year, unpublished, and increasingly negotiated as part of a Workday agreement.
Whatfix: Will guidance break when the vendor updates the UI?
It can. Content needs an owner who monitors and repairs it after vendor releases.
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