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Logging · head to head

Rootly vs Dynatrace Logs

Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-
Full reviewWebsite
Dynatrace Logs logo

Dynatrace Logs

Logging

Intelligent Log Analytics and Management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Dynatrace Logs has a free tier, so it costs nothing to try first.
  • Each has a real cost: Rootly pricing higher than some competitors for basic features; Dynatrace Logs log ingest and processing is billed at $0.20 per GiB, separately from retention and from query
  • They diverge on capability: Rootly covers AI SRE automation, Dynatrace Logs covers Log analysis.

Where they differ

Only the attributes on which Rootly and Dynatrace Logs actually diverge.

Attributes where Rootly and Dynatrace Logs differ
AttributeRootlyDynatrace Logs
Starting price$20/user-monthFree
Free tierNoYes
PlatformsWeb, Mobile, Slack, Microsoft TeamsWeb, Api
Founded20202005

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

Only in Dynatrace Logs

  • Log analysis
  • AI-powered insights
  • Metrics integration
  • Automated root cause
  • API
  • Webhooks
  • REST
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Rootly

  • Automate on-call and incident response workflowsnot Dynatrace Logs
  • Run root cause analysis with AI assistancenot Dynatrace Logs
  • Track and improve Mean Time to Mitigation (MTTR)not Dynatrace Logs
  • Coordinate response across distributed teamsnot Dynatrace Logs
  • Learn from post-incident retrospectivesnot Dynatrace Logs

Dynatrace Logs

  • Ingesting and processing application and infrastructure logsnot Rootly
  • Querying logs alongside traces and metrics in one platformnot Rootly
  • Log driven alerting within an existing Dynatrace deploymentnot Rootly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Dynatrace Logs

  • Log ingest and processing is billed at $0.20 per GiB, separately from retention and from query
  • Querying logs is charged in addition to ingest, either pay per query or as bundled queries
  • Log analytics requires the same annual platform commitment as the rest of the Dynatrace platform

Pricing, plan by plan

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Dynatrace Logs

Free
  • FreeFree
    • Log analysis
    • AI-powered insights
    • Metrics integration

Which should you pick?

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.
Rootly review

Choose Dynatrace Logs if

  • You need log analysis.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want ai-powered insights.
Dynatrace Logs review

Questions people ask

Is Rootly or Dynatrace Logs better?
Neither clearly leads. Rootly starts at $20/user-month and Dynatrace Logs at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rootly or Dynatrace Logs?
Dynatrace Logs has a free tier; the other does not. Paid plans start at $20/user-month for Rootly and Free for Dynatrace Logs.
Does Rootly or Dynatrace Logs run on more platforms?
Rootly runs on Web, Mobile, Slack, Microsoft Teams. Dynatrace Logs runs on Web, Api.
Can I use Dynatrace Logs for free?
Yes. Dynatrace Logs has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is Rootly best used for?
Rootly is most often used for automate on-call and incident response workflows, run root cause analysis with ai assistance, track and improve mean time to mitigation (mttr), coordinate response across distributed teams. Of those, automate on-call and incident response workflows and run root cause analysis with ai assistance are not what Dynatrace Logs is typically brought in for.
What can Rootly do that Dynatrace Logs cannot?
Rootly covers AI SRE automation, Alert routing, On-call management, Incident response. Dynatrace Logs covers Log analysis, AI-powered insights, Metrics integration, Automated root cause.

Answered from the vendors’ own pages

Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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