Softwr

Cybersecurity · head to head

Genetec Security Center vs Resolver

Genetec Security Center logo

Genetec Security Center

Cybersecurity

Unified video, access control and licence plate platform sold in perpetual channel licences plus an annual maintenance contract

From
On request
Rated
-
Full reviewWebsite
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Genetec Security Center genetec publishes no pricing and sells only through certified integrators, so buyers cannot benchmark a quote and the same 500-camera design can vary widely in price between integrators.; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: Genetec Security Center covers Omnicast video management, Resolver covers Incident management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Genetec Security Center and Resolver actually diverge.

Attributes where Genetec Security Center and Resolver differ
AttributeGenetec Security CenterResolver
PlatformsWindows, Web, iOS, AndroidWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genetec Security Center

  • Omnicast video management
  • Synergis access control
  • AutoVu ALPR
  • Security Desk
  • Federation
  • Genetec Clearance
  • Mission Control
  • Genetec Advantage

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

Genetec Security Center

  • An airport unifying video, doors and licence plate recognition under one operator client and one audit trailnot Resolver
  • A city federating dozens of independently owned camera systems into a regional monitoring centre without taking ownership of themnot Resolver
  • A campus that refuses to be locked to one camera manufacturer over a fifteen-year refresh cyclenot Resolver
  • A transit authority needing evidence export with a chain of custody that will survive a court challengenot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Genetec Security Center
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Genetec Security Center
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Genetec Security Center
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Genetec Security Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genetec Security Center

  • Genetec publishes no pricing and sells only through certified integrators, so buyers cannot benchmark a quote and the same 500-camera design can vary widely in price between integrators.
  • Genetec Advantage is an annual maintenance agreement commonly quoted at 18 to 22 percent of licence value, so a perpetual licence is not a one-off cost, and letting it lapse freezes the system on its current version and stops support.
  • Licensing is per camera channel, so adding cameras is a licence purchase every time and organisations that expand a site by a hundred cameras discover the software line grows in step with the hardware.
  • It is a Windows server platform that has to be sized, patched, backed up and eventually migrated, so the real cost includes an IT estate and an integrator, which puts it out of reach of organisations without a security team.
  • Operator competence is a genuine dependency: Security Desk is dense, and sites that deploy it without training end up using a fraction of the platform they paid for while still paying full maintenance on all of it.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

Genetec Security Center

On request
  • Security Center$undefined/year
    • Perpetual video channel licences, priced per camera
    • Standard, Professional and Enterprise editions
    • Access control and ALPR modules licensed separately

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose Genetec Security Center if

  • You need omnicast video management.
  • You work on Windows, Web, iOS, Android.
  • You also want synergis access control.
Genetec Security Center review

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Questions people ask

Is Genetec Security Center or Resolver better?
Neither clearly leads. Genetec Security Center starts at On request and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genetec Security Center or Resolver?
Genetec Security Center starts at On request and Resolver at On request.
Does Genetec Security Center or Resolver run on more platforms?
Genetec Security Center runs on Windows, Web, iOS, Android. Resolver runs on Web, iOS, Android.
What is Genetec Security Center best used for?
Genetec Security Center is most often used for an airport unifying video, doors and licence plate recognition under one operator client and one audit trail, a city federating dozens of independently owned camera systems into a regional monitoring centre without taking ownership of them, a campus that refuses to be locked to one camera manufacturer over a fifteen-year refresh cycle, a transit authority needing evidence export with a chain of custody that will survive a court challenge. Of those, an airport unifying video, doors and licence plate recognition under one operator client and one audit trail and a city federating dozens of independently owned camera systems into a regional monitoring centre without taking ownership of them are not what Resolver is typically brought in for.
What can Genetec Security Center do that Resolver cannot?
Genetec Security Center covers Omnicast video management, Synergis access control, AutoVu ALPR, Security Desk. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

Genetec Security Center: How much does Genetec cost per camera?

Genetec does not publish prices. Independent estimates put on-premises video channel licences in the region of 150 to 250 US dollars per camera by edition, plus annual Advantage maintenance at roughly 18 to 22 percent of licence value.

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

Genetec Security Center: Is Genetec Advantage optional?

Technically yes, but without it you get no version upgrades and no support, and reinstating it later usually means paying for the lapsed period.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

Genetec Security Center: Can I buy Genetec directly?

No. It is sold exclusively through certified integrators, who also do the design and commissioning.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Genetec Security Center: Does it work with any camera?

It supports thousands of models across manufacturers, which is its core advantage over camera-maker software, though NDAA-restricted brands should be checked against your own procurement rules.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

Share

Related pages

More on Genetec Security Center

More on Resolver

Keep looking

Other head to heads