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Cybersecurity · head to head

Resolver vs Spot AI

Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Rated
-
Full reviewWebsite
Spot AI logo

Spot AI

Cybersecurity

Cloud video intelligence that runs on your existing cameras through an on-site recorder

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.; Spot AI at roughly $99 per camera per month the all-in rate is high against a perpetual VMS licence: 200 cameras is around $240,000 a year, recurring, where an on-premise system would be largely a one-time cost.
  • They diverge on capability: Resolver covers Incident management, Spot AI covers Camera agnostic.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Resolver and Spot AI actually diverge.

Attributes where Resolver and Spot AI differ
AttributeResolverSpot AI
Starting priceOn request$99/month
Pricing modelquotePer camera per month, all inclusive

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

Only in Spot AI

  • Camera agnostic
  • Intelligent Video Recorder
  • AI video search
  • Operational analytics
  • Cloud management
  • Alerting and clip sharing
  • All-in per-camera pricing

What people use each for

The jobs each tool is most often brought in to do.

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Spot AI
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Spot AI
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Spot AI
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Spot AI

Spot AI

  • A manufacturer with hundreds of existing cameras that wants cloud search without replacing any of themnot Resolver
  • A logistics operator investigating dock door delays and trailer dwell time from footagenot Resolver
  • A retail chain reviewing incidents across dozens of stores without a VPN into each sitenot Resolver
  • A safety team detecting forklift near-misses and missing personal protective equipment automaticallynot Resolver

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Spot AI

  • At roughly $99 per camera per month the all-in rate is high against a perpetual VMS licence: 200 cameras is around $240,000 a year, recurring, where an on-premise system would be largely a one-time cost.
  • Reusing existing cameras saves capital but caps quality; AI analytics on a fifteen-year-old analogue camera produces correspondingly poor results and no software fixes the optics.
  • Per-camera monthly billing scales linearly with camera count, so adding coverage is always expensive and there is no volume point where marginal cameras become cheap.
  • The on-site IVR is a single point of failure per location, so an appliance fault takes that site's recording and cloud access with it until it is replaced.
  • It is a subscription with no perpetual option, so an organisation that stops paying loses the platform entirely and is left with cameras and no management system.

Pricing, plan by plan

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Spot AI

$99/month
  • Spot AI$99/month
    • Reference rate of roughly $99 per camera per month
    • Includes the on-site IVR appliance, cloud software, AI and support
    • Monthly, annual and multi-year terms available

Which should you pick?

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Choose Spot AI if

  • You need camera agnostic.
  • You work on Web, iOS, Android.
  • You also want intelligent video recorder.
Spot AI review

Questions people ask

Is Resolver or Spot AI better?
Neither clearly leads. Resolver starts at On request and Spot AI at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Resolver or Spot AI?
Resolver starts at On request and Spot AI at $99/month.
Does Resolver or Spot AI run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Resolver best used for?
Resolver is most often used for a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling, a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email, a university security operations centre running dispatch, case management and clery-style reporting from a single record, an organisation that already retains kroll for investigations and wants case intake and vendor handoff in the same platform. Of those, a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling and a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email are not what Spot AI is typically brought in for.
What can Resolver do that Spot AI cannot?
Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit. Spot AI covers Camera agnostic, Intelligent Video Recorder, AI video search, Operational analytics.

Answered from the vendors’ own pages

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

Spot AI: Do I have to buy new cameras?

No. That is the main point of the product: the IVR appliance connects to existing IP and analogue cameras.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

Spot AI: What does it cost?

The reference rate that recurs across pricing breakdowns and Spot AI materials is roughly $99 per camera per month, bundling the appliance, cloud software, AI and support.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Spot AI: Is there a perpetual licence option?

No. It is subscription only, and the platform stops working when the subscription does.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

Spot AI: Will AI analytics work on my old analogue cameras?

They will run, but detection quality follows image quality. Old low resolution cameras produce poor analytics results.

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