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Ticketmaster logo

Ticketmaster

The global leader in live event ticketing

As of 30 August 2026, Ticketmaster's pricing is not published; the vendor quotes on request. Ticketmaster is the world's largest ticket marketplace, providing ticketing services for concerts, sports, arts, theater, and family events. Softwr lists it under Events. Ticketmaster is made by Live Nation Entertainment, launched in 1976, available on Web, iOS, Android.

Overview

What Ticketmaster does

Ticketmaster is the world's largest ticket marketplace, providing ticketing services for concerts, sports, arts, theater, and family events. Offers primary and resale ticketing solutions.

What people use it for

  • Event planning
  • Ticket sales
  • Attendee management
  • Virtual events
  • Event marketing

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Ticketmaster.

  • High fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • Delayed real-time data on seat availability and resale pricing
  • Strict API rate limits and limited customization for partner integrations
  • Found guilty of operating an illegal monopoly in live concert ticketing by federal jury in April 2026
  • Anticompetitive practices that limit competition for event organizers

Cross-shopped

What people choose instead of Ticketmaster

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Ticketmaster logo
    Ticketmaster
    vs
    Eventbrite logo
    Eventbrite

    Eventbrite: Major event ticketing platform with own marketplace discovery features and lower fees than Ticketmaster, though still higher than alternatives.

  • Ticketmaster logo
    Ticketmaster
    vs
    Ticket Tailor logo
    Ticket Tailor

    Ticket Tailor: Event ticketing platform focused on low fees and simplicity, charging flat fees ($0.26 per ticket) compared to Ticketmaster's percentage-based model.

  • Ticketmaster logo
    Ticketmaster
    vs
    Tito logo
    Tito

    Tito: Event ticketing platform offering simplified ticketing and event management with more transparent pricing.

Pricing

What Ticketmaster costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Standard

Free

  • Global distribution
  • Mobile ticketing
  • Fan verification

Capabilities

Features

  • Ticket sales

  • Mobile ticketing

  • Verified tickets

  • Resale marketplace

  • Venue management

  • Spotify

    Integration with Spotify

  • Apple Music

    Integration with Apple Music

  • Facebook

    Integration with Facebook

  • Instagram

    Integration with Instagram

  • Web support

    Available on web

  • Ios support

    Available on ios

  • Android support

    Available on android

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How much does Ticketmaster charge in fees?

Ticketmaster typically charges a service fee of 10-30% of the ticket price (sometimes reaching 40% for high-demand events), plus facility fees and order processing fees. Combined fees often result in buyers paying approximately 27% on top of face value.

Source
Who sets ticket prices on Ticketmaster?

Event organizers set the base face value of tickets based on production costs, venue size, and event interest. However, service fees and facility fees are generally negotiated and shared between various parties including Ticketmaster and venues.

Source
Does Ticketmaster have an API?

Yes, Ticketmaster provides a Partner API and 3rd Party Integration API for developers. However, the API has strict rate limits, poor resale control, and delays in real-time seat-level and resale data updates.

Source
What is Ticketmaster's current legal status?

In April 2026, a federal jury found that Live Nation and subsidiary Ticketmaster operated an illegal monopoly in live concert and ticketing markets. In March 2026, they settled with the DOJ agreeing to cap service fees at 15% at certain venues and divest control of 13 amphitheaters.

Source

Behind it

Who makes Ticketmaster

Company
Live Nation Entertainment
Based in
Beverly Hills, California
Founders
Anonymous (Arizona State University students)

Timeline

Ticketmaster over time

  1. Milestone2026-04-01

    Federal jury finds Ticketmaster and Live Nation operated an illegal monopoly in live concert ticketing

    Source
  2. Acquisition2010-01-25

    Merges with Live Nation, becoming a wholly-owned subsidiary

    Source
  3. Acquisition2008-01-01$123m

    Acquires controlling interest in Front Line Management Group, Inc. for $123 million

    Source
  4. Launch1996-01-01

    Ticketmaster launches online services

    Source
  5. Acquisition1982-01-01

    Jay Pritzker purchases Ticketmaster

    Source
  6. Founded1978-01-01

    Ticketmaster founded by two Arizona State University students

    Source
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Softwr does not host reviews and shows no star rating for Ticketmaster, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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