Dental · head to head
Practice-Web vs Dovetail Dental
D
Dovetail Dental
Dental
AI-powered dental analytics and insights
- From
- $299/month
- Rated
- -
The short version
- Each has a real cost: Practice-Web each dentist beyond 3 adds $20 per month to the practice management subscription; Dovetail Dental slow customer service with issues unresolved for weeks
- They diverge on capability: Practice-Web covers Web-based scheduling, Dovetail Dental covers AI treatment recommendations.
Where they differ
Only the attributes on which Practice-Web and Dovetail Dental actually diverge.
| Attribute | Practice-Web | Dovetail Dental |
|---|---|---|
| Starting price | $149/month | $299/month |
| Platforms | Web, Ios, Android | Web, Windows, macOS, iOS, Android |
| Founded | 2008 | 2018 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Dental).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Practice-Web
- Web-based scheduling
- Digital charting
- Patient portal
- Mobile app
- Insurance management
- Billing integration
- SMS reminders
- Basic analytics
Only in Dovetail Dental
- AI treatment recommendations
- Patient behavior prediction
- Revenue analytics
- Practice benchmarking
- Performance dashboards
- Dentrix
- Eaglesoft
- Open Dental
Both cover
- HIPAA Compliant
- Cloud deployment
- Web support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Practice-Web
- Dental practice management including charting, treatment plans and billingnot Dovetail Dental
- Running patient texting, reminders and online scheduling for a dental officenot Dovetail Dental
- Submitting dental insurance claims and checking eligibility electronicallynot Dovetail Dental
Dovetail Dental
- Practice optimizationnot Practice-Web
- Revenue growthnot Practice-Web
- Patient retentionnot Practice-Web
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Practice-Web
- Each dentist beyond 3 adds $20 per month to the practice management subscription
- The first office plan is $179 per month for the first 12 months and then $129 per month, against regular rates of $199 and $149
- Migrating from existing practice management software costs a one-off $1,195 database conversion fee
- Additional intensive web-based training is billed at $75 per hour
- Two-way texting is a separate $90 per month add-on that includes 2,000 outgoing texts per month, with additional outgoing texts at 5 cents each
- Mass email marketing is a separate $35 per month add-on covering up to 5,000 patients, with each additional block of 5,000 costing $20 per month, and it requires a texting subscription
- Online scheduling, Smart Caller ID, online patient reviews, tablet patient forms and teledentistry are each separately priced monthly add-ons
- ePrescribing is charged per provider at $59 per month plus a $99 setup fee
- Electronic claims are billed at $0.39 per claim plus $25 per month for attachments and $20 per month for real-time eligibility checks, through third party DentalXChange
- Support renewal carries a 12-month minimum term
- Patient payment plans through DocPay charge the patient $3 per payment, or 1% plus $1 per payment for guaranteed plans
Dovetail Dental
- Slow customer service with issues unresolved for weeks
- Performance issues during peak usage times
- Limited integrations with other dental software
- Pricing information not publicly disclosed, requires custom quotes
Pricing, plan by plan
Practice-Web
$149/month- Basic$149/month
- Scheduling
- Charting
- Patient portal
- Premium$249/month
- Advanced scheduling
- Complete charting
- Insurance management
Dovetail Dental
$299/month- Growth$299/month
- Treatment analytics
- Patient insights
- Revenue tracking
- Enterprise$599/month
- Advanced AI
- Predictive analytics
- Multi-location
Which should you pick?
Choose Practice-Web if
- You need web-based scheduling.
- You work on Web, Ios, Android.
- You also want digital charting.
Choose Dovetail Dental if
- You need ai treatment recommendations.
- You work on Web, Windows, macOS, iOS, Android.
- You also want patient behavior prediction.
Questions people ask
- Is Practice-Web or Dovetail Dental better?
- Neither clearly leads. Practice-Web starts at $149/month and Dovetail Dental at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Practice-Web or Dovetail Dental?
- Practice-Web starts at $149/month and Dovetail Dental at $299/month.
- Does Practice-Web or Dovetail Dental run on more platforms?
- Practice-Web runs on Web, Ios, Android. Dovetail Dental runs on Web, Windows, macOS, iOS, Android.
- What is Practice-Web best used for?
- Practice-Web is most often used for dental practice management including charting, treatment plans and billing, running patient texting, reminders and online scheduling for a dental office, submitting dental insurance claims and checking eligibility electronically. Of those, dental practice management including charting, treatment plans and billing and running patient texting, reminders and online scheduling for a dental office are not what Dovetail Dental is typically brought in for.
- What can Practice-Web do that Dovetail Dental cannot?
- Practice-Web covers Web-based scheduling, Digital charting, Patient portal, Mobile app. Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Both handle HIPAA Compliant, Cloud deployment, Web support, English language support.
Answered from the vendors’ own pages
Dovetail Dental: Is Dovetail Dental cloud-based?
Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.
SourceDovetail Dental: What platforms and devices does Dovetail support?
Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.
SourceDovetail Dental: Is Dovetail HIPAA compliant and certified?
Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.
Source