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Software · head to head

Dovetail Dental vs Planet DDS

D

Dovetail Dental

Software

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite
Planet DDS logo

Planet DDS

Software

Next-Generation Dental Practice Management

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dovetail Dental slow customer service with issues unresolved for weeks; Planet DDS planet DDS publishes no price for any of its products; the site directs buyers to a sales phone number or a demo request
  • They diverge on capability: Dovetail Dental covers AI treatment recommendations, Planet DDS covers Cloud-based scheduling.

Where they differ

Only the attributes on which Dovetail Dental and Planet DDS actually diverge.

Attributes where Dovetail Dental and Planet DDS differ
AttributeDovetail DentalPlanet DDS
Starting price$299/month$199/month
PlatformsWeb, Windows, macOS, iOS, AndroidWeb, Ios, Android
Founded20182015

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Only in Planet DDS

  • Cloud-based scheduling
  • Digital charting
  • Patient portal
  • Imaging integration
  • Treatment planning
  • Mobile app
  • Insurance management
  • Analytics dashboard

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Dovetail Dental

  • Practice optimizationnot Planet DDS
  • Revenue growthnot Planet DDS
  • Patient retentionnot Planet DDS

Planet DDS

  • Cloud practice management for dental groups and support organisationsnot Dovetail Dental
  • Cloud based 2D and 3D dental imaging across multiple device brandsnot Dovetail Dental
  • Orthodontic practice management and integrated patient paymentsnot Dovetail Dental

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Planet DDS

  • Planet DDS publishes no price for any of its products; the site directs buyers to a sales phone number or a demo request
  • Practice management, imaging, orthodontics and payments are separate products, Denticon, Apteryx, Cloud 9 and Planet DDS Pay, rather than one licence
  • Planet DDS Pay is stated to be designed for Cloud 9 and Denticon, so the payments option is tied to those products

Pricing, plan by plan

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Planet DDS

$199/month
  • Starter$199/month
    • Scheduling
    • Patient portal
    • Basic charting
  • Growth$349/month
    • Advanced scheduling
    • Complete charting
    • Imaging integration

Which should you pick?

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Choose Planet DDS if

  • You need cloud-based scheduling.
  • You work on Web, Ios, Android.
  • You also want digital charting.
Planet DDS review

Questions people ask

Is Dovetail Dental or Planet DDS better?
Neither clearly leads. Dovetail Dental starts at $299/month and Planet DDS at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dovetail Dental or Planet DDS?
Dovetail Dental starts at $299/month and Planet DDS at $199/month.
Does Dovetail Dental or Planet DDS run on more platforms?
Dovetail Dental runs on Web, Windows, macOS, iOS, Android. Planet DDS runs on Web, Ios, Android.
What is Dovetail Dental best used for?
Dovetail Dental is most often used for practice optimization, revenue growth, patient retention. Of those, practice optimization and revenue growth are not what Planet DDS is typically brought in for.
What can Dovetail Dental do that Planet DDS cannot?
Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Planet DDS covers Cloud-based scheduling, Digital charting, Patient portal, Imaging integration. Both handle HIPAA Compliant, Cloud deployment, Web support, English language support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
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