Dental · head to head
Practice-Web vs DentalXChange

DentalXChange
Dental
Streamlined Dental Claims & Revenue Cycle Management
- From
- $0.35/per-claim
- Rated
- -
The short version
- Each has a real cost: Practice-Web each dentist beyond 3 adds $20 per month to the practice management subscription; DentalXChange pricing is not published anywhere on the site
- They diverge on capability: Practice-Web covers Web-based scheduling, DentalXChange covers Electronic claims submission.
Where they differ
Only the attributes on which Practice-Web and DentalXChange actually diverge.
| Attribute | Practice-Web | DentalXChange |
|---|---|---|
| Starting price | $149/month | $0.35/per-claim |
| Pricing model | subscription | usage-based |
| Platforms | Web, Ios, Android | Web, Api |
| Founded | 2008 | 1998 |
Identical on both: free tier (No), user rating (Not yet rated), category (Dental).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Practice-Web
- Web-based scheduling
- Digital charting
- Patient portal
- Mobile app
- Insurance management
- Billing integration
- SMS reminders
- Basic analytics
Only in DentalXChange
- Electronic claims submission
- Real-time eligibility verification
- ERA/EOB processing
- Claims tracking
- Attachment management
- Denial management
- Analytics dashboard
- Compliance reporting
Both cover
- HIPAA Compliant
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Practice-Web
- Dental practice management including charting, treatment plans and billingnot DentalXChange
- Running patient texting, reminders and online scheduling for a dental officenot DentalXChange
- Submitting dental insurance claims and checking eligibility electronicallynot DentalXChange
DentalXChange
- Submitting dental claims electronically to payersnot Practice-Web
- Real-time patient eligibility verificationnot Practice-Web
- Electronic remittance advice and payment reconciliationnot Practice-Web
- Patient statements and payment collectionnot Practice-Web
- Provider credentialing with payersnot Practice-Web
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Practice-Web
- Each dentist beyond 3 adds $20 per month to the practice management subscription
- The first office plan is $179 per month for the first 12 months and then $129 per month, against regular rates of $199 and $149
- Migrating from existing practice management software costs a one-off $1,195 database conversion fee
- Additional intensive web-based training is billed at $75 per hour
- Two-way texting is a separate $90 per month add-on that includes 2,000 outgoing texts per month, with additional outgoing texts at 5 cents each
- Mass email marketing is a separate $35 per month add-on covering up to 5,000 patients, with each additional block of 5,000 costing $20 per month, and it requires a texting subscription
- Online scheduling, Smart Caller ID, online patient reviews, tablet patient forms and teledentistry are each separately priced monthly add-ons
- ePrescribing is charged per provider at $59 per month plus a $99 setup fee
- Electronic claims are billed at $0.39 per claim plus $25 per month for attachments and $20 per month for real-time eligibility checks, through third party DentalXChange
- Support renewal carries a 12-month minimum term
- Patient payment plans through DocPay charge the patient $3 per payment, or 1% plus $1 per payment for guaranteed plans
DentalXChange
- Pricing is not published anywhere on the site
- A clearinghouse and revenue cycle platform rather than practice management software, so it sits alongside a PMS rather than replacing one
- Sold as many separate services, including credentialing, claims, attachments, ERA, statements and merchant services
Pricing, plan by plan
Practice-Web
$149/month- Basic$149/month
- Scheduling
- Charting
- Patient portal
- Premium$249/month
- Advanced scheduling
- Complete charting
- Insurance management
DentalXChange
$0.35/per-claim- Pay Per Claim$0.35/per-claim
- Electronic claims submission
- Real-time eligibility
- Claims tracking
- Unlimited$99/month
- Unlimited claims
- Real-time eligibility
- Advanced analytics
Which should you pick?
Choose Practice-Web if
- You need web-based scheduling.
- You work on Web, Ios, Android.
- You also want digital charting.
Choose DentalXChange if
- You need electronic claims submission.
- You work on Web, Api.
- You also want real-time eligibility verification.
Questions people ask
- Is Practice-Web or DentalXChange better?
- Neither clearly leads. Practice-Web starts at $149/month and DentalXChange at $0.35/per-claim, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Practice-Web or DentalXChange?
- Practice-Web starts at $149/month and DentalXChange at $0.35/per-claim.
- Does Practice-Web or DentalXChange run on more platforms?
- Practice-Web runs on Web, Ios, Android. DentalXChange runs on Web, Api.
- What is Practice-Web best used for?
- Practice-Web is most often used for dental practice management including charting, treatment plans and billing, running patient texting, reminders and online scheduling for a dental office, submitting dental insurance claims and checking eligibility electronically. Of those, dental practice management including charting, treatment plans and billing and running patient texting, reminders and online scheduling for a dental office are not what DentalXChange is typically brought in for.
- What can Practice-Web do that DentalXChange cannot?
- Practice-Web covers Web-based scheduling, Digital charting, Patient portal, Mobile app. DentalXChange covers Electronic claims submission, Real-time eligibility verification, ERA/EOB processing, Claims tracking. Both handle HIPAA Compliant, Cloud deployment, Web support.

