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Dental · head to head

OrthoTrac vs Practice-Web

OrthoTrac logo

OrthoTrac

Dental

Complete Orthodontic Practice Management

From
$399/month
Rated
-
Full reviewWebsite
Practice-Web logo

Practice-Web

Dental

Web-Based Dental Practice Management

From
$129/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OrthoTrac orthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.; Practice-Web each dentist beyond 3 adds $20 per month to the practice management subscription
  • They diverge on capability: OrthoTrac covers Orthodontic treatment planning, Practice-Web covers Web-based scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which OrthoTrac and Practice-Web actually diverge.

Attributes where OrthoTrac and Practice-Web differ
AttributeOrthoTracPractice-Web
Starting price$399/month$129/month
PlatformsWindows, WebWeb, Ios, Android
Founded20072008

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Dental).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OrthoTrac

  • Orthodontic treatment planning
  • Contract management
  • Appointment scheduling
  • Insurance processing
  • Imaging integration
  • Progress tracking
  • Appliance tracking
  • Referral management

Only in Practice-Web

  • Web-based scheduling
  • Digital charting
  • Patient portal
  • Mobile app
  • Insurance management
  • Billing integration
  • SMS reminders
  • Basic analytics

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

OrthoTrac

  • Orthodontic practice managementnot Practice-Web
  • Treatment planningnot Practice-Web
  • Contract managementnot Practice-Web
  • Progress trackingnot Practice-Web

Practice-Web

  • Dental practice management including charting, treatment plans and billingnot OrthoTrac
  • Running patient texting, reminders and online scheduling for a dental officenot OrthoTrac
  • Submitting dental insurance claims and checking eligibility electronicallynot OrthoTrac

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OrthoTrac

  • OrthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.

Practice-Web

  • Each dentist beyond 3 adds $20 per month to the practice management subscription
  • The first office plan is $179 per month for the first 12 months and then $129 per month, against regular rates of $199 and $149
  • Migrating from existing practice management software costs a one-off $1,195 database conversion fee
  • Additional intensive web-based training is billed at $75 per hour
  • Two-way texting is a separate $90 per month add-on that includes 2,000 outgoing texts per month, with additional outgoing texts at 5 cents each
  • Mass email marketing is a separate $35 per month add-on covering up to 5,000 patients, with each additional block of 5,000 costing $20 per month, and it requires a texting subscription
  • Online scheduling, Smart Caller ID, online patient reviews, tablet patient forms and teledentistry are each separately priced monthly add-ons
  • ePrescribing is charged per provider at $59 per month plus a $99 setup fee
  • Electronic claims are billed at $0.39 per claim plus $25 per month for attachments and $20 per month for real-time eligibility checks, through third party DentalXChange
  • Support renewal carries a 12-month minimum term
  • Patient payment plans through DocPay charge the patient $3 per payment, or 1% plus $1 per payment for guaranteed plans

Pricing, plan by plan

OrthoTrac

$399/month
  • OrthoTrac Standard$399/month
    • Patient scheduling
    • Treatment planning
    • Billing management
  • OrthoTrac Cloud$549/month
    • Everything in Standard
    • Cloud-based access
    • Imaging integration

Practice-Web

$129/month
  • Practice-Web$129/month
    • Promotional: $179/mo for 12 months
    • Regular: $199/mo first 12 months, then $149/mo
    • Core practice management features
  • Practice-Web Next$178/month
    • Promotional: $228/mo for 12 months
    • Regular: $278/mo first 12 months, then $228/mo
    • All Practice-Web features
  • Practice-Web Pro$272/month
    • Promotional: $322/mo for 12 months
    • Regular: $372/mo first 12 months, then $322/mo
    • All Practice-Web Next features

Which should you pick?

Choose OrthoTrac if

  • You need orthodontic treatment planning.
  • You work on Windows, Web.
  • You also want contract management.
OrthoTrac review

Choose Practice-Web if

  • You need web-based scheduling.
  • You work on Web, Ios, Android.
  • You also want digital charting.
Practice-Web review

Questions people ask

Is OrthoTrac or Practice-Web better?
Neither clearly leads. OrthoTrac starts at $399/month and Practice-Web at $129/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OrthoTrac or Practice-Web?
OrthoTrac starts at $399/month and Practice-Web at $129/month.
Does OrthoTrac or Practice-Web run on more platforms?
OrthoTrac runs on Windows, Web. Practice-Web runs on Web, Ios, Android.
What is OrthoTrac best used for?
OrthoTrac is most often used for orthodontic practice management, treatment planning, contract management, progress tracking. Of those, orthodontic practice management and treatment planning are not what Practice-Web is typically brought in for.
What can OrthoTrac do that Practice-Web cannot?
OrthoTrac covers Orthodontic treatment planning, Contract management, Appointment scheduling, Insurance processing. Practice-Web covers Web-based scheduling, Digital charting, Patient portal, Mobile app. Both handle HIPAA Compliant, Cloud deployment, Web support.

Answered from the vendors’ own pages

Practice-Web: How much does Practice-Web cost per month?

Practice-Web starts at $179/month for the first 12 months (regular $199/month), then $129/month (regular $149/month). This includes core practice management, portals, and support.

Source
Practice-Web: What are Practice-Web's smart tool add-ons?

Smart tools include auto and two-way texting ($90/month), mass email marketing ($35/month), online patient reviews ($69/month), tablet patient forms ($65/month), online scheduling ($119/month), smart caller ID ($119/month), ePrescribing ($59/month per provider), and teledentistry ($49/month). Prices shown are promotional rates.

Source
Practice-Web: Does Practice-Web offer customized pricing?

Yes, Practice-Web states they can provide any customized package. Additional charges include database conversion at $1,195 and intensive training at $75/hour.

Source
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