Dental · head to head
Practice-Web vs Dentally
The short version
- Only Dentally has a free tier, so it costs nothing to try first.
- Each has a real cost: Practice-Web each dentist beyond 3 adds $20 per month to the practice management subscription; Dentally pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9
- They diverge on capability: Practice-Web covers Web-based scheduling, Dentally covers Cloud scheduling.
Where they differ
Only the attributes on which Practice-Web and Dentally actually diverge.
| Attribute | Practice-Web | Dentally |
|---|---|---|
| Starting price | $149/month | Free |
| Free tier | No | Yes |
| Founded | 2008 | 2015 |
Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated), category (Dental).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Practice-Web
- Web-based scheduling
- Insurance management
- Billing integration
- SMS reminders
- Basic analytics
- Imaging systems
- QuickBooks
- Dental labs
Only in Dentally
- Cloud scheduling
- SMS/Email reminders
- Patient communication
- Imaging support
- Treatment planning
- DEXIS
- Carestream
- Dolphin
Both cover
- Digital charting
- Patient portal
- Mobile app
- HIPAA Compliant
- SSL Encryption
- Daily Backups
- Cloud deployment
- Web support
- Ios support
- Android support
- English language support
What people use each for
The jobs each tool is most often brought in to do.
Practice-Web
- Dental practice management including charting, treatment plans and billingnot Dentally
- Running patient texting, reminders and online scheduling for a dental officenot Dentally
- Submitting dental insurance claims and checking eligibility electronicallynot Dentally
Dentally
- Cloud dental practice management for UK NHS and private practicesnot Practice-Web
- Appointment scheduling, charting and patient records across multiple sitesnot Practice-Web
- Producing clinical notes with AI transcription during appointmentsnot Practice-Web
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Practice-Web
- Each dentist beyond 3 adds $20 per month to the practice management subscription
- The first office plan is $179 per month for the first 12 months and then $129 per month, against regular rates of $199 and $149
- Migrating from existing practice management software costs a one-off $1,195 database conversion fee
- Additional intensive web-based training is billed at $75 per hour
- Two-way texting is a separate $90 per month add-on that includes 2,000 outgoing texts per month, with additional outgoing texts at 5 cents each
- Mass email marketing is a separate $35 per month add-on covering up to 5,000 patients, with each additional block of 5,000 costing $20 per month, and it requires a texting subscription
- Online scheduling, Smart Caller ID, online patient reviews, tablet patient forms and teledentistry are each separately priced monthly add-ons
- ePrescribing is charged per provider at $59 per month plus a $99 setup fee
- Electronic claims are billed at $0.39 per claim plus $25 per month for attachments and $20 per month for real-time eligibility checks, through third party DentalXChange
- Support renewal carries a 12-month minimum term
- Patient payment plans through DocPay charge the patient $3 per payment, or 1% plus $1 per payment for guaranteed plans
Dentally
- Pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9
- Phone support is not included on the Starter plan, which is chat only
- Multi site operation and a customer success manager require the Essentials plan or higher
- AI clinical note transcription is metered at 45 per surgery per month on Essentials and 90 on Pro
- Digital imaging through Dentally Vision, custom integrations and custom email domains are Pro only
- Starter and Essentials are restricted to approved partner integrations
Pricing, plan by plan
Practice-Web
$149/month- Basic$149/month
- Scheduling
- Charting
- Patient portal
- Premium$249/month
- Advanced scheduling
- Complete charting
- Insurance management
Dentally
Free- FreeFree
- Scheduling
- Charting
- Patient portal
- Professional$149/month
- Unlimited users
- Advanced scheduling
- Insurance management
Which should you pick?
Choose Practice-Web if
- You need web-based scheduling.
- You work on Web, Ios, Android.
- You also want insurance management.
Choose Dentally if
- You need cloud scheduling.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sms/email reminders.
Questions people ask
- Is Practice-Web or Dentally better?
- Neither clearly leads. Practice-Web starts at $149/month and Dentally at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Practice-Web or Dentally?
- Dentally has a free tier; the other does not. Paid plans start at $149/month for Practice-Web and Free for Dentally.
- Does Practice-Web or Dentally run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- Can I use Dentally for free?
- Yes. Dentally has a free tier, so you can try it without paying. Practice-Web starts at $149/month.
- What is Practice-Web best used for?
- Practice-Web is most often used for dental practice management including charting, treatment plans and billing, running patient texting, reminders and online scheduling for a dental office, submitting dental insurance claims and checking eligibility electronically. Of those, dental practice management including charting, treatment plans and billing and running patient texting, reminders and online scheduling for a dental office are not what Dentally is typically brought in for.
- What can Practice-Web do that Dentally cannot?
- Practice-Web covers Web-based scheduling, Insurance management, Billing integration, SMS reminders. Dentally covers Cloud scheduling, SMS/Email reminders, Patient communication, Imaging support. Both handle Digital charting, Patient portal, Mobile app, HIPAA Compliant.