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Remote Work · head to head

ConnectWise vs Pop

ConnectWise logo

ConnectWise

Remote Work

Software built to power your business

From
On request
Rated
-
Full reviewWebsite
Pop logo

Pop

Remote Work

Lightweight screen sharing and recording

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Pop has a free tier, so it costs nothing to try first.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which ConnectWise and Pop actually diverge.

Attributes where ConnectWise and Pop differ
AttributeConnectWisePop
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWebWeb, Chrome extension, Desktop
FoundedUnknown2020

Identical on both: user rating (Not yet rated), category (Remote Work).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ConnectWise

Nothing recorded that Pop does not also cover.

Only in Pop

  • Screen sharing
  • Recording
  • Instant links
  • Minimal interface
  • Chat
  • Slack
  • Web support
  • Chrome extension support

What people use each for

The jobs each tool is most often brought in to do.

ConnectWise

  • Managing service desk tickets for multiple client organizationsnot Pop
  • Automating patch deployment and endpoint security monitoringnot Pop
  • Enabling remote technical support through integrated toolsnot Pop
  • Calculating billable hours and client invoicing automaticallynot Pop

Pop

  • Video Conferencingnot ConnectWise
  • Team Collaborationnot ConnectWise
  • Project Managementnot ConnectWise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ConnectWise

  • No published pricing tiers or standard rates; all pricing requires custom quote from sales team
  • Must complete sales form or request demo to understand pricing, creating friction in the buying process
  • Most products (RMM, PSA, backup, CPQ) use quote-based model, only ScreenConnect has dedicated pricing page

Pop

Nothing recorded yet. See the Pop review.

Pricing, plan by plan

ConnectWise

On request

No published plan breakdown. See the ConnectWise review.

Pop

Free
  • FreeFree
    • Instant sharing
    • Recording
    • Basic features
  • Pro$9.99/month
    • Advanced features
    • Priority support

Which should you pick?

Choose ConnectWise if

Nothing in the data separates ConnectWise from Pop on the points above - pick on price and on how each one feels to use.

ConnectWise review

Choose Pop if

  • You need screen sharing.
  • You want to start without paying.
  • You work on Web, Chrome extension, Desktop.
  • You also want recording.
Pop review

Questions people ask

Is ConnectWise or Pop better?
Neither clearly leads. ConnectWise starts at On request and Pop at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ConnectWise or Pop?
Pop has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for Pop.
Does ConnectWise or Pop run on more platforms?
ConnectWise runs on Web. Pop runs on Web, Chrome extension, Desktop.
Can I use Pop for free?
Yes. Pop has a free tier, so you can try it without paying. ConnectWise starts at On request.
What is ConnectWise best used for?
ConnectWise is most often used for managing service desk tickets for multiple client organizations, automating patch deployment and endpoint security monitoring, enabling remote technical support through integrated tools, calculating billable hours and client invoicing automatically. Of those, managing service desk tickets for multiple client organizations and automating patch deployment and endpoint security monitoring are not what Pop is typically brought in for.
What can ConnectWise do that Pop cannot?
Pop covers Screen sharing, Recording, Instant links, Minimal interface.

Answered from the vendors’ own pages

ConnectWise: How much does ConnectWise cost?

ConnectWise does not publish specific pricing. The platform uses a custom quote model where businesses complete a form describing their needs, and the sales team creates a personalized quote. Pricing varies based on business size, solution requirements, and other factors.

Source
ConnectWise: What ConnectWise solutions are included in a quote?

Solutions requiring custom quotes include ConnectWise RMM, ConnectWise PSA, backup and disaster recovery, CPQ (quote automation), expert services, cybersecurity detection and response, and various specialized modules. ScreenConnect is the only product with published pricing available directly.

Source
ConnectWise: Does ConnectWise offer a free trial?

ConnectWise mentions starting free trials as a way to discuss pricing, but specific trial length or features are not published on the pricing page. Users must contact sales or request a demo to access trial information.

Source
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Related pages

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