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Cybersecurity · head to head

VMware Carbon Black vs VUEWorks

V

VMware Carbon Black

Cybersecurity

Cloud-delivered endpoint protection and EDR, now owned by Broadcom and positioned alongside Symantec.

From
On request
Free plan
No
Full reviewWebsite
VUEWorks logo

VUEWorks

Government

GIS-centred enterprise asset management for public agencies, built around Esri ArcGIS

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: VMware Carbon Black broadcom's enterprise model concentrates direct sales and support on its largest accounts and moves everyone else to resellers, so a mid-size customer can lose named support contacts and face a substantially repriced renewal with limited notice.; VUEWorks the product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
  • They diverge on capability: VMware Carbon Black covers Endpoint Standard, VUEWorks covers Native Esri integration.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which VMware Carbon Black and VUEWorks actually diverge.

Attributes where VMware Carbon Black and VUEWorks differ
AttributeVMware Carbon BlackVUEWorks
Pricing modelsubscriptionquote
PlatformsDesktop, ApiWeb, iOS, Android
CategoryCybersecurityGovernment
Founded2002Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in VMware Carbon Black

  • Endpoint Standard
  • Enterprise EDR
  • Audit and Remediation
  • Single sensor
  • Live Response
  • Workload protection
  • Container security
  • Watchlists and feeds

Only in VUEWorks

  • Native Esri integration
  • Work orders and requests
  • Inspections
  • Condition and risk
  • Capital planning
  • Pavement management
  • Mobile field access
  • Dashboards

What people use each for

The jobs each tool is most often brought in to do.

VMware Carbon Black

  • A SOC that wants unfiltered endpoint telemetry to hunt over rather than only vendor-generated alertsnot VUEWorks
  • A vSphere estate that wants workload protection deployed through the hypervisor instead of installing an agent in every guestnot VUEWorks
  • Replacing signature antivirus after an incident where the incumbent product had no record of what the attacker didnot VUEWorks
  • An organisation already inside a Broadcom or Symantec enterprise agreement that can consolidate endpoint onto an existing contractnot VUEWorks

VUEWorks

  • A county public works department that already runs Esri and wants work orders raised directly against map featuresnot VMware Carbon Black
  • A stormwater utility recording CCTV sewer inspection results against pipe segments for regulatory reportingnot VMware Carbon Black
  • A transport agency modelling pavement treatment strategies to defend a road resurfacing budgetnot VMware Carbon Black
  • A city consolidating sign, signal and streetlight inventories that currently live in separate spreadsheetsnot VMware Carbon Black

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

VMware Carbon Black

  • Broadcom's enterprise model concentrates direct sales and support on its largest accounts and moves everyone else to resellers, so a mid-size customer can lose named support contacts and face a substantially repriced renewal with limited notice.
  • Continuous EDR recording is retained for a defined window and longer retention is a paid tier, so the investigation you most need is often the one whose telemetry has already aged out, and that is discovered during the incident rather than before it.
  • The product assumes an operator: watchlists, policy tuning and alert triage are ongoing work, and organisations without a dedicated analyst or an MDR contract typically leave policies in monitor mode and pay for telemetry that is never reviewed.
  • The sensor operates in the same kernel and file-filter territory as other endpoint agents, so running it alongside an incumbent antivirus, DLP or backup agent commonly produces performance complaints and requires maintained exclusion lists on both sides.
  • Linux sensor support is tied to specific distribution and kernel versions, so a routine operating system upgrade can leave hosts without a supported sensor until a matching build ships, and anything outside the supported list gets no coverage at all.

VUEWorks

  • The product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
  • No pricing is published and deals are typically bundled with consulting services, which makes it hard to separate the software cost from the data work when comparing bids.
  • The interface is functional rather than modern, and field crews accustomed to consumer mobile apps often resist it, which undermines the data quality the capital planning depends on.
  • The Esri dependency is also an Esri cost: agencies need current ArcGIS Enterprise or ArcGIS Online licensing, and that sits outside the VUEWorks quote entirely.
  • It is a small vendor with a limited partner network and a mainly North American footprint, so support and implementation capacity outside that region is thin.

Pricing, plan by plan

VMware Carbon Black

On request
  • CB Endpoint StandardFree
    • NGAV
    • Behavioral EDR
    • Device control
  • CB Endpoint AdvancedFree
    • All Standard features
    • Threat hunting
    • Audit and remediation
  • CB Endpoint EnterpriseFree
    • All Advanced features
    • Advanced threat hunting
    • Live response

VUEWorks

On request
  • VUEWorks Enterprise$undefined/year
    • Quoted per agency by user count and modules
    • Hosted or on-premise deployment options
    • GIS integration, data migration and configuration quoted separately

Which should you pick?

Choose VMware Carbon Black if

  • You need endpoint standard.
  • You work on Desktop, Api.
  • You also want enterprise edr.
VMware Carbon Black review

Choose VUEWorks if

  • You need native esri integration.
  • You work on Web, iOS, Android.
  • You also want work orders and requests.
VUEWorks review

Questions people ask

Is VMware Carbon Black or VUEWorks better?
Neither clearly leads. VMware Carbon Black starts at On request and VUEWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, VMware Carbon Black or VUEWorks?
VMware Carbon Black starts at On request and VUEWorks at On request.
Does VMware Carbon Black or VUEWorks run on more platforms?
VMware Carbon Black runs on Desktop, Api. VUEWorks runs on Web, iOS, Android.
What is VMware Carbon Black best used for?
VMware Carbon Black is most often used for a soc that wants unfiltered endpoint telemetry to hunt over rather than only vendor-generated alerts, a vsphere estate that wants workload protection deployed through the hypervisor instead of installing an agent in every guest, replacing signature antivirus after an incident where the incumbent product had no record of what the attacker did, an organisation already inside a broadcom or symantec enterprise agreement that can consolidate endpoint onto an existing contract. Of those, a soc that wants unfiltered endpoint telemetry to hunt over rather than only vendor-generated alerts and a vsphere estate that wants workload protection deployed through the hypervisor instead of installing an agent in every guest are not what VUEWorks is typically brought in for.
What can VMware Carbon Black do that VUEWorks cannot?
VMware Carbon Black covers Endpoint Standard, Enterprise EDR, Audit and Remediation, Single sensor. VUEWorks covers Native Esri integration, Work orders and requests, Inspections, Condition and risk.

Answered from the vendors’ own pages

VMware Carbon Black: Who owns Carbon Black now?

Broadcom. It acquired VMware in November 2023, and Carbon Black now sits in Broadcom's enterprise security business alongside Symantec. VMware branding is being phased out.

VUEWorks: Do we need Esri ArcGIS?

Effectively yes. The asset register is the GIS, and the ArcGIS licensing sits outside the VUEWorks quote.

VMware Carbon Black: Why do the docs use names I do not recognise?

The product has been renamed repeatedly. CB Defense is now Endpoint Standard, CB ThreatHunter is Enterprise EDR and CB LiveOps is Audit and Remediation. Older community answers and runbooks still use the previous names.

VUEWorks: Is pricing published?

No. VUEWorks is quoted per agency by users and modules, often bundled with data collection services.

VMware Carbon Black: Does it replace my existing antivirus?

Yes on supported Windows, macOS and Linux versions, and running it alongside another antivirus is not recommended because the two agents contend for the same hooks. Check your compliance requirements, as some auditors still ask for a named antivirus product.

VUEWorks: Can it replace Cityworks?

It occupies the same GIS-centric municipal asset management space, so yes in principle, but migration means remapping workflows and history.

VMware Carbon Black: Do I need a full-time analyst to run it?

To get value from Enterprise EDR, effectively yes. The prevention tier can run with part-time attention, but the hunting and recording capability is only worth its cost if somebody is querying it, which is why many customers buy it through an MDR provider.

VUEWorks: Is there a cloud option?

Yes, VUEWorks is offered hosted as well as on-premise.

VMware Carbon Black: How is it licensed?

Per endpoint, per year, with the capability tier determining the rate and workload and container protection priced separately. Extended EDR data retention is an additional line item.

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