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Cybersecurity · head to head

Ping Identity vs Springbrook Software

Ping Identity logo

Ping Identity

Cybersecurity

Enterprise identity for workforce and customers, with a 5,000 user floor

From
$3/month
Free plan
No
Full reviewWebsite
Springbrook Software logo

Springbrook Software

Government

Cloud ERP built only for small and mid-sized local governments and utility districts

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Ping Identity workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.; Springbrook Software nothing is publicly priced, and public sector quotes bundle licence, implementation and conversion so tightly that comparing two vendors requires a formal procurement.
  • They diverge on capability: Ping Identity covers Single sign-on, Springbrook Software covers Cirrus cloud platform.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Ping Identity and Springbrook Software actually diverge.

Attributes where Ping Identity and Springbrook Software differ
AttributePing IdentitySpringbrook Software
Starting price$3/monthOn request
Pricing modelPer user per monthquote
PlatformsWeb, Linux, WindowsWeb
CategoryCybersecurityGovernment

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ping Identity

  • Single sign-on
  • Adaptive MFA
  • Identity orchestration
  • API access management
  • Directory services
  • Flexible deployment
  • ForgeRock capabilities

Only in Springbrook Software

  • Cirrus cloud platform
  • Fund accounting
  • Utility billing
  • Payroll and human resources
  • Cashless payments
  • Permitting and land management

What people use each for

The jobs each tool is most often brought in to do.

Ping Identity

  • A bank that must keep identity data on premises in one country while running SaaS identity elsewherenot Springbrook Software
  • An airline or telco with tens of millions of customer identities needing a directory that holds that scalenot Springbrook Software
  • An enterprise assembling authentication journeys that call several external verification and risk vendorsnot Springbrook Software
  • An existing ForgeRock customer deciding what its upgrade path looks like under Ping ownershipnot Springbrook Software

Springbrook Software

  • A city of a few thousand residents retiring an on-premises finance server nobody on staff can maintainnot Ping Identity
  • A water and sewer district needing meter-based utility billing tied directly to the general ledgernot Ping Identity
  • A town that must produce GASB-compliant annual financial reports without a full-time systems accountantnot Ping Identity
  • Adding online resident payment for utility bills and licences without integrating a third-party gateway by handnot Ping Identity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ping Identity

  • Workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • Adaptive multi-factor authentication is in the Plus tier only, doubling the per user price for a capability many buyers assume is standard in a modern identity platform.
  • ForgeRock no longer exists as an independent product, so customers who chose it specifically to avoid Ping now face a roadmap set by the vendor they did not pick.
  • Thoma Bravo ownership across both merged companies means the commercial priority is margin, and buyers report firmer renewal negotiations than they saw before 2022.
  • The portfolio has overlapping components from three product lineages, so scoping a deployment requires vendor architects and the licensing conversation is more complicated than the price list implies.

Springbrook Software

  • Nothing is publicly priced, and public sector quotes bundle licence, implementation and conversion so tightly that comparing two vendors requires a formal procurement.
  • It is scoped for small and mid-sized agencies, so grant accounting, capital project tracking and human resources depth fall short for larger cities.
  • Data conversion from a legacy municipal system is the largest risk and cost in the project, and historical utility billing data in particular frequently converts badly.
  • The integration list is short compared with entrenched public sector vendors, so agencies already committed to a large incumbent ecosystem will have gaps to bridge.
  • Being cloud-native means the agency cannot defer upgrades, which is an advantage for security but removes control over timing from finance teams working to a fiscal calendar.

Pricing, plan by plan

Ping Identity

$3/month
  • PingOne for Workforce Essential$3/month
    • Minimum 5,000 users billed annually
    • Single sign-on and directory services
    • OAuth 2.0, OpenID Connect, SAML and SCIM
  • PingOne for Workforce Plus$6/month
    • Minimum 5,000 users billed annually
    • Everything in Essential
    • Adaptive multi-factor authentication
  • PingOne for Customers Essential$35000/year
    • Flat annual fee
    • No-code identity orchestration
    • Unified customer profiles
  • PingOne for Customers Plus$50000/year
    • Flat annual fee
    • Everything in Essential
    • Adaptive MFA and device management

Springbrook Software

On request
  • Springbrook Cirrus$undefined/year
    • Cloud ERP for local government
    • Priced by population, module selection and user count
    • Implementation, data conversion and training quoted separately

Which should you pick?

Choose Ping Identity if

  • You need single sign-on.
  • You work on Web, Linux, Windows.
  • You also want adaptive mfa.
Ping Identity review

Choose Springbrook Software if

  • You need cirrus cloud platform.
  • You also want fund accounting.
Springbrook Software review

Questions people ask

Is Ping Identity or Springbrook Software better?
Neither clearly leads. Ping Identity starts at $3/month and Springbrook Software at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ping Identity or Springbrook Software?
Ping Identity starts at $3/month and Springbrook Software at On request.
Does Ping Identity or Springbrook Software run on more platforms?
Ping Identity runs on Web, Linux, Windows. Springbrook Software runs on Web.
What is Ping Identity best used for?
Ping Identity is most often used for a bank that must keep identity data on premises in one country while running saas identity elsewhere, an airline or telco with tens of millions of customer identities needing a directory that holds that scale, an enterprise assembling authentication journeys that call several external verification and risk vendors, an existing forgerock customer deciding what its upgrade path looks like under ping ownership. Of those, a bank that must keep identity data on premises in one country while running saas identity elsewhere and an airline or telco with tens of millions of customer identities needing a directory that holds that scale are not what Springbrook Software is typically brought in for.
What can Ping Identity do that Springbrook Software cannot?
Ping Identity covers Single sign-on, Adaptive MFA, Identity orchestration, API access management. Springbrook Software covers Cirrus cloud platform, Fund accounting, Utility billing, Payroll and human resources.

Answered from the vendors’ own pages

Ping Identity: Can I still buy ForgeRock?

Not as a separate product. Ping acquired ForgeRock in 2023 and the capabilities are sold within the Ping portfolio. Existing customers should ask about the specific migration path for their components.

Springbrook Software: Who is Springbrook for?

Small and mid-sized cities, towns, water and sewer agencies and special districts, not counties or states.

Ping Identity: What is the real minimum spend?

PingOne for Workforce Essential is 3 USD per user per month with a 5,000 user annual minimum, so roughly 180,000 USD a year before anything else.

Springbrook Software: Is Cirrus really cloud-native?

Yes, it is a multi-tenant rebuild rather than a hosted version of the older client-server product, which is the main reason agencies switch to it.

Ping Identity: Is MFA included?

Basic authentication policies are in Essential. Adaptive MFA and passwordless require the Plus tier at 6 USD per user per month.

Springbrook Software: Is pricing published?

No. Local government ERP is quoted through procurement, bundling licence, implementation and data conversion.

Springbrook Software: What is the hardest part of implementation?

Converting historical data, particularly utility billing history, from the outgoing system.

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