Softwr

Cybersecurity · head to head

Ping Identity vs Silent Eight

Ping Identity logo

Ping Identity

Cybersecurity

Enterprise identity for workforce and customers, with a 5,000 user floor

From
$3/month
Rated
-
Full reviewWebsite
Silent Eight logo

Silent Eight

Cybersecurity

AI adjudication of sanctions screening and AML alerts

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Ping Identity workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.; Silent Eight automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • They diverge on capability: Ping Identity covers Single sign-on, Silent Eight covers Alert adjudication.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Ping Identity and Silent Eight actually diverge.

Attributes where Ping Identity and Silent Eight differ
AttributePing IdentitySilent Eight
Starting price$3/monthOn request
Pricing modelPer user per monthquote
PlatformsWeb, Linux, WindowsWeb, Linux

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ping Identity

  • Single sign-on
  • Adaptive MFA
  • Identity orchestration
  • API access management
  • Directory services
  • Flexible deployment
  • ForgeRock capabilities

Only in Silent Eight

  • Alert adjudication
  • Narrative generation
  • Name screening automation
  • Quality assurance
  • Shadow mode
  • Model transparency reporting

What people use each for

The jobs each tool is most often brought in to do.

Ping Identity

  • A bank that must keep identity data on premises in one country while running SaaS identity elsewherenot Silent Eight
  • An airline or telco with tens of millions of customer identities needing a directory that holds that scalenot Silent Eight
  • An enterprise assembling authentication journeys that call several external verification and risk vendorsnot Silent Eight
  • An existing ForgeRock customer deciding what its upgrade path looks like under Ping ownershipnot Silent Eight

Silent Eight

  • A bank whose level one screening team spends most of its time closing obvious false name matchesnot Ping Identity
  • A payments institution with alert volumes growing faster than it can recruit and train analystsnot Ping Identity
  • A compliance function asked by a regulator to demonstrate consistency of alert decisions across offshore teamsnot Ping Identity
  • An institution that has just tightened screening thresholds after an enforcement action and cannot staff the resulting alert increasenot Ping Identity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ping Identity

  • Workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • Adaptive multi-factor authentication is in the Plus tier only, doubling the per user price for a capability many buyers assume is standard in a modern identity platform.
  • ForgeRock no longer exists as an independent product, so customers who chose it specifically to avoid Ping now face a roadmap set by the vendor they did not pick.
  • Thoma Bravo ownership across both merged companies means the commercial priority is margin, and buyers report firmer renewal negotiations than they saw before 2022.
  • The portfolio has overlapping components from three product lineages, so scoping a deployment requires vendor architects and the licensing conversation is more complicated than the price list implies.

Silent Eight

  • Automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • It does not improve detection, so an institution with a poorly tuned monitoring system automates the handling of bad alerts rather than fixing why they exist.
  • Pricing is tied to alert volume, which means efficiency gains elsewhere that reduce alerts also reduce the vendor bill in a way sales teams structure minimums against.
  • The headcount saving is only realised if the institution actually reduces the analyst pool, and many banks redeploy rather than cut, leaving the business case unrealised on paper.
  • As a mid-sized private vendor serving tier one banks, concentration risk cuts both ways; the loss of one large client materially affects the company, and buyers should ask about financial stability during diligence.

Pricing, plan by plan

Ping Identity

$3/month
  • PingOne for Workforce Essential$3/month
    • Minimum 5,000 users billed annually
    • Single sign-on and directory services
    • OAuth 2.0, OpenID Connect, SAML and SCIM
  • PingOne for Workforce Plus$6/month
    • Minimum 5,000 users billed annually
    • Everything in Essential
    • Adaptive multi-factor authentication
  • PingOne for Customers Essential$35000/year
    • Flat annual fee
    • No-code identity orchestration
    • Unified customer profiles
  • PingOne for Customers Plus$50000/year
    • Flat annual fee
    • Everything in Essential
    • Adaptive MFA and device management

Silent Eight

On request
  • Iris$undefined/year
    • Priced by alert volume adjudicated
    • Deploys against existing screening and monitoring systems
    • Shadow mode evaluation period

Which should you pick?

Choose Ping Identity if

  • You need single sign-on.
  • You work on Web, Linux, Windows.
  • You also want adaptive mfa.
Ping Identity review

Choose Silent Eight if

  • You need alert adjudication.
  • You work on Web, Linux.
  • You also want narrative generation.
Silent Eight review

Questions people ask

Is Ping Identity or Silent Eight better?
Neither clearly leads. Ping Identity starts at $3/month and Silent Eight at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ping Identity or Silent Eight?
Ping Identity starts at $3/month and Silent Eight at On request.
Does Ping Identity or Silent Eight run on more platforms?
Ping Identity runs on Web, Linux, Windows. Silent Eight runs on Web, Linux.
What is Ping Identity best used for?
Ping Identity is most often used for a bank that must keep identity data on premises in one country while running saas identity elsewhere, an airline or telco with tens of millions of customer identities needing a directory that holds that scale, an enterprise assembling authentication journeys that call several external verification and risk vendors, an existing forgerock customer deciding what its upgrade path looks like under ping ownership. Of those, a bank that must keep identity data on premises in one country while running saas identity elsewhere and an airline or telco with tens of millions of customer identities needing a directory that holds that scale are not what Silent Eight is typically brought in for.
What can Ping Identity do that Silent Eight cannot?
Ping Identity covers Single sign-on, Adaptive MFA, Identity orchestration, API access management. Silent Eight covers Alert adjudication, Narrative generation, Name screening automation, Quality assurance.

Answered from the vendors’ own pages

Ping Identity: Can I still buy ForgeRock?

Not as a separate product. Ping acquired ForgeRock in 2023 and the capabilities are sold within the Ping portfolio. Existing customers should ask about the specific migration path for their components.

Silent Eight: Does Silent Eight replace our screening system?

No. It consumes alerts from your existing screening and monitoring systems and decides them. The detection layer stays where it is.

Ping Identity: What is the real minimum spend?

PingOne for Workforce Essential is 3 USD per user per month with a 5,000 user annual minimum, so roughly 180,000 USD a year before anything else.

Silent Eight: Will a regulator accept AI closing alerts?

It depends on your jurisdiction and your model governance evidence. Banks typically run extended shadow mode first and phase auto-closure by alert type.

Ping Identity: Is MFA included?

Basic authentication policies are in Essential. Adaptive MFA and passwordless require the Plus tier at 6 USD per user per month.

Silent Eight: Where is the company based?

Singapore, with offices in New York, London and Warsaw.

Share

Related pages

More on Ping Identity

More on Silent Eight

Keep looking

Other head to heads