Softwr

Cybersecurity · head to head

Ping Identity vs Sumsub

Ping Identity logo

Ping Identity

Cybersecurity

Enterprise identity for workforce and customers, with a 5,000 user floor

From
$3/month
Rated
-
Full reviewWebsite
Sumsub logo

Sumsub

Cybersecurity

Identity verification and AML screening priced per verification

From
$1.35/verification
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Ping Identity workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.; Sumsub the published per-verification rate is undercut by a monthly minimum of 149 or 299 dollars, so low volume businesses pay a much higher effective rate than the headline suggests.
  • They diverge on capability: Ping Identity covers Single sign-on, Sumsub covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Ping Identity and Sumsub actually diverge.

Attributes where Ping Identity and Sumsub differ
AttributePing IdentitySumsub
Starting price$3/month$1.35/verification
Pricing modelPer user per monthPer verification
PlatformsWeb, Linux, WindowsWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ping Identity

  • Single sign-on
  • Adaptive MFA
  • Identity orchestration
  • API access management
  • Directory services
  • Flexible deployment
  • ForgeRock capabilities

Only in Sumsub

  • Document verification
  • AML screening
  • KYB verification
  • No-code flow builder
  • Transaction monitoring
  • Travel Rule
  • Fraud and duplicate detection

What people use each for

The jobs each tool is most often brought in to do.

Ping Identity

  • A bank that must keep identity data on premises in one country while running SaaS identity elsewherenot Sumsub
  • An airline or telco with tens of millions of customer identities needing a directory that holds that scalenot Sumsub
  • An enterprise assembling authentication journeys that call several external verification and risk vendorsnot Sumsub
  • An existing ForgeRock customer deciding what its upgrade path looks like under Ping ownershipnot Sumsub

Sumsub

  • A crypto exchange needing KYC plus Travel Rule handling under one contractnot Ping Identity
  • A gambling operator entering several European markets and needing document coverage without a separate vendor per countrynot Ping Identity
  • A fintech that wants a published price it can model in a business case before speaking to a salespersonnot Ping Identity
  • A marketplace verifying both individual sellers and the companies behind them without buying two productsnot Ping Identity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ping Identity

  • Workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • Adaptive multi-factor authentication is in the Plus tier only, doubling the per user price for a capability many buyers assume is standard in a modern identity platform.
  • ForgeRock no longer exists as an independent product, so customers who chose it specifically to avoid Ping now face a roadmap set by the vendor they did not pick.
  • Thoma Bravo ownership across both merged companies means the commercial priority is margin, and buyers report firmer renewal negotiations than they saw before 2022.
  • The portfolio has overlapping components from three product lineages, so scoping a deployment requires vendor architects and the licensing conversation is more complicated than the price list implies.

Sumsub

  • The published per-verification rate is undercut by a monthly minimum of 149 or 299 dollars, so low volume businesses pay a much higher effective rate than the headline suggests.
  • You are billed per verification attempt in most configurations, meaning applicant drop-off and resubmissions cost money without producing a customer.
  • Pass rates and document support vary noticeably by country, and a market that works well in Europe can produce materially worse rejection rates in parts of Africa and South East Asia.
  • The AML screening tier bundles list coverage that large institutions would normally buy separately and tune, giving less control over match thresholds than a dedicated screening vendor.
  • The company originated in Russia before restructuring to a UK entity, and some financial institutions still raise that history in vendor risk review, which can slow or block procurement at conservative banks.

Pricing, plan by plan

Ping Identity

$3/month
  • PingOne for Workforce Essential$3/month
    • Minimum 5,000 users billed annually
    • Single sign-on and directory services
    • OAuth 2.0, OpenID Connect, SAML and SCIM
  • PingOne for Workforce Plus$6/month
    • Minimum 5,000 users billed annually
    • Everything in Essential
    • Adaptive multi-factor authentication
  • PingOne for Customers Essential$35000/year
    • Flat annual fee
    • No-code identity orchestration
    • Unified customer profiles
  • PingOne for Customers Plus$50000/year
    • Flat annual fee
    • Everything in Essential
    • Adaptive MFA and device management

Sumsub

$1.35/verification
  • Basic$1.35/verification
    • 149 USD minimum monthly spend
    • Document verification and liveness
    • No-code flow builder
  • Compliance$1.85/verification
    • 299 USD minimum monthly spend
    • Everything in Basic
    • AML sanctions and PEP screening
  • Enterprise$undefined/year
    • Negotiated volume rate
    • Custom jurisdictions and languages
    • Dedicated support

Which should you pick?

Choose Ping Identity if

  • You need single sign-on.
  • You work on Web, Linux, Windows.
  • You also want adaptive mfa.
Ping Identity review

Choose Sumsub if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want aml screening.
Sumsub review

Questions people ask

Is Ping Identity or Sumsub better?
Neither clearly leads. Ping Identity starts at $3/month and Sumsub at $1.35/verification, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ping Identity or Sumsub?
Ping Identity starts at $3/month and Sumsub at $1.35/verification.
Does Ping Identity or Sumsub run on more platforms?
Ping Identity runs on Web, Linux, Windows. Sumsub runs on Web, iOS, Android.
What is Ping Identity best used for?
Ping Identity is most often used for a bank that must keep identity data on premises in one country while running saas identity elsewhere, an airline or telco with tens of millions of customer identities needing a directory that holds that scale, an enterprise assembling authentication journeys that call several external verification and risk vendors, an existing forgerock customer deciding what its upgrade path looks like under ping ownership. Of those, a bank that must keep identity data on premises in one country while running saas identity elsewhere and an airline or telco with tens of millions of customer identities needing a directory that holds that scale are not what Sumsub is typically brought in for.
What can Ping Identity do that Sumsub cannot?
Ping Identity covers Single sign-on, Adaptive MFA, Identity orchestration, API access management. Sumsub covers Document verification, AML screening, KYB verification, No-code flow builder.

Answered from the vendors’ own pages

Ping Identity: Can I still buy ForgeRock?

Not as a separate product. Ping acquired ForgeRock in 2023 and the capabilities are sold within the Ping portfolio. Existing customers should ask about the specific migration path for their components.

Sumsub: What does a verification actually cost?

1.35 USD on Basic and 1.85 USD on Compliance, but with 149 and 299 USD monthly minimums respectively. Below roughly 110 or 160 checks a month you are paying the minimum, not the rate.

Ping Identity: What is the real minimum spend?

PingOne for Workforce Essential is 3 USD per user per month with a 5,000 user annual minimum, so roughly 180,000 USD a year before anything else.

Sumsub: Do failed verifications get charged?

Attempts are generally billable, so a poor onboarding funnel raises your bill. Confirm the exact resubmission policy in your contract.

Ping Identity: Is MFA included?

Basic authentication policies are in Essential. Adaptive MFA and passwordless require the Plus tier at 6 USD per user per month.

Sumsub: Does it cover business verification?

Yes, KYB with company registry lookups and beneficial owner resolution is part of the platform rather than a separate product.

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