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Travel · head to head

IDeaS vs TicketingHub

IDeaS logo

IDeaS

Travel

Enterprise revenue management for hotels and casinos, owned by SAS

From
On request
Rated
-
TicketingHub logo

TicketingHub

Travel

Ticketing and booking for tours and attractions with no subscription, only a percentage per booking

From
On request
Rated
-

The short version

  • Each has a real cost: IDeaS nothing about pricing is published, and industry estimates put independent group deployments in the range of one and a half to three and a half thousand US dollars per month, so a buyer cannot even scope a budget without a sales cycle.; TicketingHub the 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • They diverge on capability: IDeaS covers Segment-level forecasting, TicketingHub covers No monthly fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which IDeaS and TicketingHub actually diverge.

Attributes where IDeaS and TicketingHub differ
AttributeIDeaSTicketingHub
Pricing modelquotePer booking, 3 per cent of booking value
PlatformsWebWeb, iOS, Android

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in IDeaS

  • Segment-level forecasting
  • Group displacement analysis
  • Length of stay controls
  • Room type optimisation
  • Total revenue view
  • Two-way system integration
  • Portfolio management
  • Automated pricing decisions

Only in TicketingHub

  • No monthly fee
  • Ticket scanning
  • Walk-up sales
  • Booking widget
  • OTA connections
  • Session and capacity management
  • Reporting
  • Multi-currency and language

What people use each for

The jobs each tool is most often brought in to do.

IDeaS

  • A casino resort deciding whether a convention group displaces more transient revenue than it producesnot TicketingHub
  • A hotel group standardising forecasting method across dozens of propertiesnot TicketingHub
  • A city hotel with complex corporate, wholesale and transient segmentation that simple tools cannot separatenot TicketingHub
  • A resort optimising length-of-stay controls around peak arrival patterns rather than pricing flatnot TicketingHub

TicketingHub

  • A seasonal walking tour company that closes for four winter months and refuses to pay a subscription through themnot IDeaS
  • A small attraction wanting door scanning and online booking in one systemnot IDeaS
  • A transport operator selling timed boarding tickets with capacity limitsnot IDeaS
  • A new experience business unwilling to commit to fixed software cost before it has volumenot IDeaS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

IDeaS

  • Nothing about pricing is published, and industry estimates put independent group deployments in the range of one and a half to three and a half thousand US dollars per month, so a buyer cannot even scope a budget without a sales cycle.
  • Contracts are typically multi-year, which locks a property into the platform through a period when its own strategy or ownership may change.
  • Implementation is long and depends on clean historical segmented data; properties whose PMS has inconsistent segment coding spend months on data hygiene before the forecast is usable.
  • It expects a revenue manager to interpret and override it, so a property without that skill will either follow bad recommendations or stop looking at them.
  • The interface and workflow reflect enterprise heritage rather than modern design, and casual users find it dense compared with the simpler tools aimed at independents.

TicketingHub

  • The 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • At meaningful volume the model is expensive: a hundred thousand pounds of ticket revenue costs three thousand pounds a year, well above what a subscription platform with a lower booking fee would charge.
  • The 3 per cent excludes card processing, so the total take on each ticket is materially higher than the headline rate implies.
  • Enterprise discounts exist but are negotiated privately, so the published price is not the price for anyone with scale and there is no way to benchmark what a good deal looks like.
  • The product is a ticketing engine rather than an operations platform, with limited resource scheduling, customer relationship tooling and reseller management compared with the larger competitors.

Pricing, plan by plan

IDeaS

On request
  • IDeaS G3 RMS$undefined/year
    • Quoted per property and per portfolio
    • No published rate card at any tier
    • Contracts commonly multi-year

TicketingHub

On request
  • Standard$undefined/month
    • No monthly fee and no setup fee
    • 3% taken on every successful booking
    • Applies to website, OTA, card, cash and walk-up sales

Which should you pick?

Choose IDeaS if

  • You need segment-level forecasting.
  • You also want group displacement analysis.

Choose TicketingHub if

  • You need no monthly fee.
  • You work on Web, iOS, Android.
  • You also want ticket scanning.

Questions people ask

Is IDeaS or TicketingHub better?
Neither clearly leads. IDeaS starts at On request and TicketingHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, IDeaS or TicketingHub?
IDeaS starts at On request and TicketingHub at On request.
Does IDeaS or TicketingHub run on more platforms?
IDeaS runs on Web. TicketingHub runs on Web, iOS, Android.
What is IDeaS best used for?
IDeaS is most often used for a casino resort deciding whether a convention group displaces more transient revenue than it produces, a hotel group standardising forecasting method across dozens of properties, a city hotel with complex corporate, wholesale and transient segmentation that simple tools cannot separate, a resort optimising length-of-stay controls around peak arrival patterns rather than pricing flat. Of those, a casino resort deciding whether a convention group displaces more transient revenue than it produces and a hotel group standardising forecasting method across dozens of properties are not what TicketingHub is typically brought in for.
What can IDeaS do that TicketingHub cannot?
IDeaS covers Segment-level forecasting, Group displacement analysis, Length of stay controls, Room type optimisation. TicketingHub covers No monthly fee, Ticket scanning, Walk-up sales, Booking widget.

Answered from the vendors’ own pages

IDeaS: What does IDeaS cost?

It is not published. Independent group deployments are commonly discussed in the range of one and a half to three and a half thousand US dollars per property per month, but every deal is quoted.

TicketingHub: What does TicketingHub cost?

There is no subscription. It takes 3 per cent of every successful booking, plus your card processing separately.

IDeaS: Who owns IDeaS?

SAS Institute. The forecasting engine draws directly on the parent company analytics platform, which is the substantive reason for the product depth.

TicketingHub: Does the 3 per cent apply to cash sales?

Yes. It applies across the board, including cash and in-person walk-up sales entered into the system, which is the detail most operators overlook.

IDeaS: Is it suitable for a single independent hotel?

Rarely. Without a revenue manager and clean segmented history, a small property gets more from RoomPriceGenie or PriceLabs at a fraction of the cost and effort.

TicketingHub: At what volume does a subscription platform become cheaper?

Roughly once ticket revenue passes about fifty thousand pounds a year, where 3 per cent begins to exceed a typical monthly subscription plus a lower booking fee.

IDeaS: Does it handle group business?

Yes, group displacement analysis is one of its defining capabilities and a main reason casino and convention hotels choose it.

TicketingHub: Can I negotiate the rate?

Yes for high volume. Enterprise rates are available but are not published, so you will need to ask directly.

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