Customer Support · pricing
Verint pricing
Verint publishes a single tier. Below is what it costs, what it covers, and how that compares with the customer support tools listed alongside it.
As of 31 August 2026, Verint pricing is on request. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- On request
- Model
- Quote
- Tiers
- 1
- Free tier
- Not on record
Verint plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Verint Open Platform | On request | 6 | Entry tier |
What the product covers
The full Verint feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Workforce management
- Interaction recording
- Speech and text analytics
- Quality management
- CX automation bots
- Voice of the customer
- Knowledge management
- Open platform connectors
People bring Verint in for a retail bank with 4,000 agents that must record and retain every advised sale under regulatory obligation and evidence retention on demand, a government service centre running an inherited avaya estate that needs modern analytics without replacing the telephony, a multinational insurer forecasting across six sites and three languages where a spreadsheet-based rota has stopped scaling, an enterprise wanting analytics over one hundred per cent of interactions because sampled quality scoring keeps missing the failure modes that generate complaints. If that is not the job you are buying for, the alternatives to Verint are worth a look before you commit to a tier.
How that compares in Customer Support
Too few customer support tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Verint (this page) | On request | quote | - | |
| Observe.AI | On request | quote | - | vs Verint |
| Assembled | $25/month | Per user per month | - | vs Verint |
| Calabrio ONE | On request | quote | - | vs Verint |
| Alvaria | On request | quote | - | vs Verint |
| UJET | $65/month | Per user per month | - | vs Verint |
| Cresta | On request | quote | - | vs Verint |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Verint badges page.
Before you pay for Verint
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: a single tier at On request. With no free tier on record, the cheapest way to answer the rest is to compare Verint against the tools that do have one before committing.
Verint runs on web, windows, and is published by Verint Systems Inc. of Melville, New York, United States. The full record is on the Verint review, and the rest of the category is under best customer support tools.
Verint pricing questions
- How much does Verint cost?
- Verint publishes a single tier, Verint Open Platform, at On request.
- Does Verint have a free plan?
- Not on the record we hold: Verint is listed as quote. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What am I actually paying for with Verint?
- The record lists 8 features across 1 area: other. In practice it is brought in for a retail bank with 4,000 agents that must record and retain every advised sale under regulatory obligation and evidence retention on demand, a government service centre running an inherited avaya estate that needs modern analytics without replacing the telephony, a multinational insurer forecasting across six sites and three languages where a spreadsheet-based rota has stopped scaling.
- Does Verint charge per user?
- The record carries a price and a billing period for each of its 1 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Verint prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Verint against before paying?
- The closest customer support tools in this directory are Observe.AI, Assembled, Calabrio ONE, Alvaria. Each has a side-by-side comparison with Verint covering price, platforms and features.