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Fleet Management · head to head

Fleet Complete vs NexTraq

Fleet Complete logo

Fleet Complete

Fleet Management

Telematics and asset tracking sold mainly through mobile network operators

From
On request
Rated
-
Full reviewWebsite
NexTraq logo

NexTraq

Fleet Management

US small-fleet telematics now absorbed into Michelin Connected Fleet

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Fleet Complete because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.; NexTraq the NexTraq brand has been absorbed into Michelin Connected Fleet, so the product name, the account team and eventually the platform underneath you are all subject to a consolidation plan you have no say in.
  • They diverge on capability: Fleet Complete covers Asset trackers, NexTraq covers Fuel and idling reporting.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Fleet Complete and NexTraq actually diverge.

Attributes where Fleet Complete and NexTraq differ
AttributeFleet CompleteNexTraq

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Fleet Management).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fleet Complete

  • Asset trackers
  • Field dispatch
  • Dashcams
  • Maintenance reminders

Only in NexTraq

  • Fuel and idling reporting
  • Maintenance scheduling
  • Job dispatch
  • Driver scorecards

Both cover

  • Vehicle tracking
  • Hours of service

What people use each for

The jobs each tool is most often brought in to do.

Fleet Complete

  • A mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationshipnot NexTraq
  • Mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one consolenot NexTraq
  • Canadian operators wanting a domestic vendor with local support and Telus channel billingnot NexTraq
  • Service businesses that want basic dispatch and vehicle tracking without buying a separate field service platformnot NexTraq

NexTraq

  • A North American trades or field service fleet that wants tracking, dispatch and ELD compliance from one mid-market vendornot Fleet Complete
  • An operator already buying Michelin tyres and fleet services that can negotiate telematics into a wider commercial agreementnot Fleet Complete
  • A fleet replacing an ageing tracking system that values an owner with a large corporate balance sheet over a venture-funded challengernot Fleet Complete
  • A distribution business needing straightforward fuel and idling reporting to justify a driver behaviour programmenot Fleet Complete

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fleet Complete

  • Because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.
  • Hardware is bundled into the subscription over a multi-year term, so a fleet that shrinks mid-contract keeps paying for units that are sitting in a store cupboard unless it negotiated a downsizing clause up front.
  • The product line was assembled by acquisition, so hours of service, European tracking and the core platform originated as separate products, leaving overlapping apps, duplicate logins and features that exist in one region but not another.
  • The third-party integration ecosystem is far smaller than the marketplaces run by Geotab or Samsara, so bespoke connections to a maintenance or payroll system usually mean building against the API yourself.
  • The web console and reporting look and behave like software designed a decade ago, and administrators who have used a newer platform will find the reporting builder slow and the exports rigid.

NexTraq

  • The NexTraq brand has been absorbed into Michelin Connected Fleet, so the product name, the account team and eventually the platform underneath you are all subject to a consolidation plan you have no say in.
  • Michelin is merging three separately engineered telematics products, which historically means feature freezes on the older platforms and a migration that existing customers pay for in disruption rather than cash.
  • The feature set is mid-market and unexceptional, so it rarely wins a technical evaluation against Geotab or Samsara on capability alone.
  • Contracts bundle hardware into multi-year terms, so a fleet that shrinks or is acquired continues paying for devices, and early exit triggers hardware recovery costs.
  • The integration ecosystem is small and the API is not a selling point, so connecting telematics data to job costing or payroll usually means custom work or scheduled file exports.

Pricing, plan by plan

Fleet Complete

On request
  • Fleet Complete$undefined/year
    • Per vehicle subscription, hardware included
    • Term length usually tied to the reselling carrier agreement
    • Asset trackers priced separately from vehicle units

NexTraq

On request
  • NexTraq$undefined/year
    • Per vehicle subscription with hardware bundled into the term
    • Multi-year agreements are standard
    • ELD and dispatch modules priced as tiers

Which should you pick?

Choose Fleet Complete if

  • You need asset trackers.
  • You work on Web, iOS, Android.
  • You also want field dispatch.
Fleet Complete review

Choose NexTraq if

  • You need fuel and idling reporting.
  • You work on Web, iOS, Android.
  • You also want maintenance scheduling.
NexTraq review

Questions people ask

Is Fleet Complete or NexTraq better?
Neither clearly leads. Fleet Complete starts at On request and NexTraq at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fleet Complete or NexTraq?
Fleet Complete starts at On request and NexTraq at On request.
Does Fleet Complete or NexTraq run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Fleet Complete best used for?
Fleet Complete is most often used for a mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationship, mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one console, canadian operators wanting a domestic vendor with local support and telus channel billing, service businesses that want basic dispatch and vehicle tracking without buying a separate field service platform. Of those, a mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationship and mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one console are not what NexTraq is typically brought in for.
What can Fleet Complete do that NexTraq cannot?
Fleet Complete covers Asset trackers, Field dispatch, Dashcams, Maintenance reminders. NexTraq covers Fuel and idling reporting, Maintenance scheduling, Job dispatch, Driver scorecards. Both handle Vehicle tracking, Hours of service.

Answered from the vendors’ own pages

Fleet Complete: Do I buy Fleet Complete directly or through my mobile operator?

Both are possible, but the majority of North American customers buy through AT&T or Telus. Check which entity the contract is with, because it determines your support path, your billing cycle and your renewal date.

NexTraq: Is NexTraq still a separate company?

No. Michelin bought it in 2017 and has folded it into Michelin Connected Fleet, together with Masternaut in Europe and Sascar in Brazil.

Fleet Complete: What happens to the hardware if I cancel?

Devices supplied as part of a subsidised subscription are normally recovered or charged for on early termination. Ask for the exact clause before signing, because it is where the real cost of leaving sits.

NexTraq: Will my NexTraq system be migrated to a different platform?

Assume so, eventually. Ask directly what the migration timetable is, what happens to historical data, and who bears the cost of re-fitting or re-configuring devices.

Fleet Complete: Is it a fit for a fleet of five vans?

It will work, but small fleets get a better deal from vendors that publish pricing and sell month to month. Fleet Complete pricing improves with volume and a carrier relationship.

NexTraq: Does buying Michelin tyres get me a better telematics price?

It is worth testing. The commercial logic of the acquisition is bundling vehicle services, and that is where discounting is most likely to be available.

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