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Government · head to head

NEXGEN Asset Management vs UpKeep

NEXGEN Asset Management logo

NEXGEN Asset Management

Government

Combined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register

From
On request
Rated
-
Full reviewWebsite
UpKeep logo

UpKeep

Inventory

Mobile-first maintenance management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only UpKeep has a free tier, so it costs nothing to try first.
  • Each has a real cost: NEXGEN Asset Management pricing keys off asset count, so a routine GIS resegmentation that splits mains into more records can raise your subscription without adding a single user or work order.; UpKeep offline mobile mode limited to Professional tier and above
  • They diverge on capability: NEXGEN Asset Management covers Esri GIS integration, UpKeep covers Work order management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which NEXGEN Asset Management and UpKeep actually diverge.

Attributes where NEXGEN Asset Management and UpKeep differ
AttributeNEXGEN Asset ManagementUpKeep
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
CategoryGovernmentInventory
FoundedUnknown2014

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NEXGEN Asset Management

  • Esri GIS integration
  • Risk and criticality
  • Condition assessment
  • Capital planning
  • Work orders
  • Mobile field app
  • Service requests
  • Inventory and purchasing

Only in UpKeep

  • Work order management
  • Preventive maintenance
  • Asset management
  • Mobile-first
  • SAP
  • Oracle
  • Salesforce
  • QuickBooks

What people use each for

The jobs each tool is most often brought in to do.

NEXGEN Asset Management

  • A water utility that must show a board why a specific main is being replaced this year rather than nextnot UpKeep
  • A city public works department consolidating a GIS asset inventory and a paper work order process into one systemnot UpKeep
  • An airport authority tracking condition assessments across airside and landside assets with capital forecastingnot UpKeep
  • A district that needs citizen service requests to become tracked work orders with an auditable historynot UpKeep

UpKeep

  • Preventive and reactive maintenance schedulingnot NEXGEN Asset Management
  • Work order management across multiple locationsnot NEXGEN Asset Management
  • Asset lifecycle tracking and compliancenot NEXGEN Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NEXGEN Asset Management

  • Pricing keys off asset count, so a routine GIS resegmentation that splits mains into more records can raise your subscription without adding a single user or work order.
  • Nothing is published and the vendor is small, so the reference set you can call is limited and mostly Californian and North American public agencies.
  • The interface is dated compared with modern CMMS products, which hurts adoption among field crews who compare it to consumer apps on their own phones.
  • GIS integration is the product strength and also its dependency; agencies without a maintained ArcGIS asset layer face a data preparation project before NEXGEN is useful.
  • As a small vendor it carries acquisition risk, and in this segment acquisitions have repeatedly meant a product frozen while it is folded into a larger portfolio.

UpKeep

  • Offline mobile mode limited to Professional tier and above
  • Per-user pricing model; costs scale significantly with team size
  • Free trial available but tier details not documented; duration unspecified

Pricing, plan by plan

NEXGEN Asset Management

On request
  • NEXGEN Asset Management$undefined/year
    • Tiered pricing based on the number of assets under management
    • Implementation, GIS integration and data migration quoted separately
    • Mobile module licensed alongside the core platform

UpKeep

Free

No published plan breakdown. See the UpKeep review.

Which should you pick?

Choose NEXGEN Asset Management if

  • You need esri gis integration.
  • You work on Web, iOS, Android.
  • You also want risk and criticality.
NEXGEN Asset Management review

Choose UpKeep if

  • You need work order management.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want preventive maintenance.
UpKeep review

Questions people ask

Is NEXGEN Asset Management or UpKeep better?
Neither clearly leads. NEXGEN Asset Management starts at On request and UpKeep at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NEXGEN Asset Management or UpKeep?
UpKeep has a free tier; the other does not. Paid plans start at On request for NEXGEN Asset Management and Free for UpKeep.
Does NEXGEN Asset Management or UpKeep run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use UpKeep for free?
Yes. UpKeep has a free tier, so you can try it without paying. NEXGEN Asset Management starts at On request.
What is NEXGEN Asset Management best used for?
NEXGEN Asset Management is most often used for a water utility that must show a board why a specific main is being replaced this year rather than next, a city public works department consolidating a gis asset inventory and a paper work order process into one system, an airport authority tracking condition assessments across airside and landside assets with capital forecasting, a district that needs citizen service requests to become tracked work orders with an auditable history. Of those, a water utility that must show a board why a specific main is being replaced this year rather than next and a city public works department consolidating a gis asset inventory and a paper work order process into one system are not what UpKeep is typically brought in for.
What can NEXGEN Asset Management do that UpKeep cannot?
NEXGEN Asset Management covers Esri GIS integration, Risk and criticality, Condition assessment, Capital planning. UpKeep covers Work order management, Preventive maintenance, Asset management, Mobile-first.

Answered from the vendors’ own pages

NEXGEN Asset Management: How is NEXGEN priced?

On a tiered model based on the number of assets under management, quoted per agency. Nothing is published.

UpKeep: How much does UpKeep cost per user?

UpKeep pricing starts at $24/user/month for the Essential tier, $55/user/month for Premium, with Professional and Enterprise tiers available at custom quotes. All plans include unlimited work orders and locations.

Source
NEXGEN Asset Management: Do we need Esri ArcGIS?

Not strictly, but the product is designed around it and most of the value assumes a maintained GIS asset layer.

UpKeep: What does the free trial include?

UpKeep offers a free trial with no credit card required on the Essential and Premium tiers. Users can try the product before committing to paid plans.

Source
NEXGEN Asset Management: Does it handle capital planning?

Yes. Risk, criticality and condition scores feed multi-year renewal forecasts intended for board and council submissions.

UpKeep: Are Nova AI credits included in the pricing?

Yes, Nova AI credits are included with every plan: 250 credits with Essential, 500 with Premium, 750 with Professional, and 1,000 with Enterprise tiers.

Source
NEXGEN Asset Management: Is there a mobile app?

Yes, a map-based field application with offline capability, licensed alongside the core platform.

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