Softwr

Government · head to head

NEOGOV vs Teleport

NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Free plan
No
Teleport logo

Teleport

Cybersecurity

Certificate-based access to servers, Kubernetes, databases and apps, replacing shared credentials and VPNs

From
On request
Free plan
No

The short version

  • Each has a real cost: NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.; Teleport pricing is not published and is described as active users plus protected resources, so an autoscaling estate cannot forecast the bill and finance teams discover the true cost only after the first true-up.
  • They diverge on capability: NEOGOV covers Civil service recruiting, Teleport covers Short-lived certificates.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which NEOGOV and Teleport actually diverge.

Attributes where NEOGOV and Teleport differ
AttributeNEOGOVTeleport
PlatformsWeb, iOS, AndroidLinux, macOS, Windows, Kubernetes, Cloud
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

Only in Teleport

  • Short-lived certificates
  • Protocol coverage
  • Session recording and replay
  • Access Requests
  • Device Trust
  • Identity provider integration
  • Machine identity
  • FIPS and FedRAMP builds

What people use each for

The jobs each tool is most often brought in to do.

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot Teleport
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot Teleport
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot Teleport
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot Teleport

Teleport

  • Removing long-lived SSH keys and shared database passwords so that offboarding an engineer takes one action in the identity providernot NEOGOV
  • Producing session recordings and per-user database audit trails as direct evidence for SOC 2 or FedRAMPnot NEOGOV
  • Giving contractors or on-call engineers time-boxed, approved access to production instead of standing admin rightsnot NEOGOV
  • Replacing a flat VPN with per-resource authorisation across servers, Kubernetes and internal web appsnot NEOGOV

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Teleport

  • Pricing is not published and is described as active users plus protected resources, so an autoscaling estate cannot forecast the bill and finance teams discover the true cost only after the first true-up.
  • The proxy is a hard dependency on reaching production, so it needs its own high availability deployment and a tested break-glass path or an outage in Teleport becomes an outage in your ability to respond to outages.
  • The open source Community Edition omits Access Requests, Device Trust and the FIPS builds, which are exactly the controls an auditor asks about, so the free tier rarely survives a compliance review.
  • Self-hosting means running and upgrading a certificate authority and its backing store, and Teleport releases frequently enough that upgrade work becomes a standing operational commitment.
  • Coverage across protocols is uneven in depth, so teams with legacy systems, unusual databases or bespoke network appliances find gaps that still require the old VPN to remain in place alongside it.

Pricing, plan by plan

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Teleport

On request
  • Teleport Community Edition$undefined/year
    • Open source, self-hosted
    • SSH, Kubernetes, database and app access
    • Session recording
  • Teleport Enterprise$undefined/year
    • Cloud-hosted or self-hosted
    • Access Requests and approval workflow
    • Device Trust and hardware key enforcement

Which should you pick?

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.

Choose Teleport if

  • You need short-lived certificates.
  • You work on Linux, macOS, Windows, Kubernetes, Cloud.
  • You also want protocol coverage.

Questions people ask

Is NEOGOV or Teleport better?
Neither clearly leads. NEOGOV starts at On request and Teleport at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NEOGOV or Teleport?
NEOGOV starts at On request and Teleport at On request.
Does NEOGOV or Teleport run on more platforms?
NEOGOV runs on Web, iOS, Android. Teleport runs on Linux, macOS, Windows, Kubernetes, Cloud.
What is NEOGOV best used for?
NEOGOV is most often used for a city or county hr department that must run scored examinations and ranked eligibility lists, a public safety agency needing policy acknowledgement records that stand up in litigation, an agency replacing a commercial applicant tracking system that cannot handle veterans preference, a school district or university consolidating recruiting, onboarding and mandated training records. Of those, a city or county hr department that must run scored examinations and ranked eligibility lists and a public safety agency needing policy acknowledgement records that stand up in litigation are not what Teleport is typically brought in for.
What can NEOGOV do that Teleport cannot?
NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows. Teleport covers Short-lived certificates, Protocol coverage, Session recording and replay, Access Requests.

Answered from the vendors’ own pages

NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

Teleport: Is the open source edition usable in production?

Yes, but it lacks Access Requests, Device Trust and FIPS builds, which most compliance programmes end up requiring.

NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

Teleport: How is it priced?

Not publicly. The vendor prices on active users and protected resources and provides a quote after a sales conversation.

NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

Teleport: What happens if Teleport goes down?

Nobody reaches the resources behind it, so you need a highly available deployment and a documented break-glass procedure.

NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

Teleport: Does it replace our VPN?

For anything you put behind it, yes. Legacy systems and appliances it does not support will keep the VPN alive.

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