Softwr

Government · head to head

Clariti vs Teleport

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Teleport logo

Teleport

Cybersecurity

Certificate-based access to servers, Kubernetes, databases and apps, replacing shared credentials and VPNs

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Teleport pricing is not published and is described as active users plus protected resources, so an autoscaling estate cannot forecast the bill and finance teams discover the true cost only after the first true-up.
  • They diverge on capability: Clariti covers Permitting workflows, Teleport covers Short-lived certificates.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Teleport actually diverge.

Attributes where Clariti and Teleport differ
AttributeClaritiTeleport
PlatformsWeb, iOS, AndroidLinux, macOS, Windows, Kubernetes, Cloud
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Teleport

  • Short-lived certificates
  • Protocol coverage
  • Session recording and replay
  • Access Requests
  • Device Trust
  • Identity provider integration
  • Machine identity
  • FIPS and FedRAMP builds

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Teleport
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Teleport
  • A county needing configurable workflows across permits, licensing and code enforcementnot Teleport
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Teleport

Teleport

  • Removing long-lived SSH keys and shared database passwords so that offboarding an engineer takes one action in the identity providernot Clariti
  • Producing session recordings and per-user database audit trails as direct evidence for SOC 2 or FedRAMPnot Clariti
  • Giving contractors or on-call engineers time-boxed, approved access to production instead of standing admin rightsnot Clariti
  • Replacing a flat VPN with per-resource authorisation across servers, Kubernetes and internal web appsnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Teleport

  • Pricing is not published and is described as active users plus protected resources, so an autoscaling estate cannot forecast the bill and finance teams discover the true cost only after the first true-up.
  • The proxy is a hard dependency on reaching production, so it needs its own high availability deployment and a tested break-glass path or an outage in Teleport becomes an outage in your ability to respond to outages.
  • The open source Community Edition omits Access Requests, Device Trust and the FIPS builds, which are exactly the controls an auditor asks about, so the free tier rarely survives a compliance review.
  • Self-hosting means running and upgrading a certificate authority and its backing store, and Teleport releases frequently enough that upgrade work becomes a standing operational commitment.
  • Coverage across protocols is uneven in depth, so teams with legacy systems, unusual databases or bespoke network appliances find gaps that still require the old VPN to remain in place alongside it.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Teleport

On request
  • Teleport Community Edition$undefined/year
    • Open source, self-hosted
    • SSH, Kubernetes, database and app access
    • Session recording
  • Teleport Enterprise$undefined/year
    • Cloud-hosted or self-hosted
    • Access Requests and approval workflow
    • Device Trust and hardware key enforcement

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Teleport if

  • You need short-lived certificates.
  • You work on Linux, macOS, Windows, Kubernetes, Cloud.
  • You also want protocol coverage.
Teleport review

Questions people ask

Is Clariti or Teleport better?
Neither clearly leads. Clariti starts at On request and Teleport at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Teleport?
Clariti starts at On request and Teleport at On request.
Does Clariti or Teleport run on more platforms?
Clariti runs on Web, iOS, Android. Teleport runs on Linux, macOS, Windows, Kubernetes, Cloud.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Teleport is typically brought in for.
What can Clariti do that Teleport cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Teleport covers Short-lived certificates, Protocol coverage, Session recording and replay, Access Requests.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Teleport: Is the open source edition usable in production?

Yes, but it lacks Access Requests, Device Trust and FIPS builds, which most compliance programmes end up requiring.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Teleport: How is it priced?

Not publicly. The vendor prices on active users and protected resources and provides a quote after a sales conversation.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Teleport: What happens if Teleport goes down?

Nobody reaches the resources behind it, so you need a highly available deployment and a documented break-glass procedure.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

Teleport: Does it replace our VPN?

For anything you put behind it, yes. Legacy systems and appliances it does not support will keep the VPN alive.

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