Cybersecurity · head to head
Feedzai vs NEOGOV
Feedzai
Cybersecurity
Real-time transaction fraud and financial crime detection for banks and payment processors
- From
- On request
- Free plan
- No
NEOGOV
Government
Public sector HR suite covering civil service recruiting, onboarding, training and policy management
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: Feedzai pricing is per transaction with an annual minimum, so a bank with seasonal or growing volume commits to a floor it may not use and pays overage above the band.; NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
- They diverge on capability: Feedzai covers Real-time scoring, NEOGOV covers Civil service recruiting.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Feedzai and NEOGOV actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Feedzai
- Real-time scoring
- Rule and model hybrid
- Case manager
- Behavioural biometrics
- Model explainability
- Deployment options
Only in NEOGOV
- Civil service recruiting
- Veterans preference handling
- GovernmentJobs.com posting
- Onboarding workflows
- Learning and training records
- Policy management
What people use each for
The jobs each tool is most often brought in to do.
Feedzai
- A bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossiblenot NEOGOV
- A card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for daysnot NEOGOV
- An acquirer needing per-merchant risk models rather than one portfolio-wide modelnot NEOGOV
- A bank required by its regulator to explain automated declines to customers, which rules out opaque scoringnot NEOGOV
NEOGOV
- A city or county HR department that must run scored examinations and ranked eligibility listsnot Feedzai
- A public safety agency needing policy acknowledgement records that stand up in litigationnot Feedzai
- An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot Feedzai
- A school district or university consolidating recruiting, onboarding and mandated training recordsnot Feedzai
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Feedzai
- Pricing is per transaction with an annual minimum, so a bank with seasonal or growing volume commits to a floor it may not use and pays overage above the band.
- It sits in the authorisation path, which makes every upgrade a change-controlled event with rollback plans, and the operational burden falls on the bank rather than the vendor.
- Out of the box models need months of the customer own labelled fraud history before they beat the rules they replace, so the value case starts late.
- AML and fraud are licensed as separate modules, so institutions expecting one platform fee find the transaction monitoring capability is a second line item.
- The buyer profile is large institutions, so smaller banks and fintechs face minimums that make per-transaction economics unattractive below significant scale.
NEOGOV
- Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
- Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
- Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
- Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
- Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.
Pricing, plan by plan
Feedzai
On request- Feedzai Financial Crime Platform$undefined/year
- Priced by transaction volume with annual minimum commitment
- Modules for fraud, AML and account opening licensed separately
- Cloud, private cloud and on-premises deployment
NEOGOV
On request- NEOGOV Suite$undefined/year
- Quoted per module and scaled by employee headcount
- Implementation and data migration priced separately from the subscription
- Available through cooperative purchasing and state term contracts
Which should you pick?
Choose Feedzai if
- You need real-time scoring.
- You work on Web, Linux.
- You also want rule and model hybrid.
Choose NEOGOV if
- You need civil service recruiting.
- You work on Web, iOS, Android.
- You also want veterans preference handling.
Questions people ask
- Is Feedzai or NEOGOV better?
- Neither clearly leads. Feedzai starts at On request and NEOGOV at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Feedzai or NEOGOV?
- Feedzai starts at On request and NEOGOV at On request.
- Does Feedzai or NEOGOV run on more platforms?
- Feedzai runs on Web, Linux. NEOGOV runs on Web, iOS, Android.
- What is Feedzai best used for?
- Feedzai is most often used for a bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossible, a card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for days, an acquirer needing per-merchant risk models rather than one portfolio-wide model, a bank required by its regulator to explain automated declines to customers, which rules out opaque scoring. Of those, a bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossible and a card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for days are not what NEOGOV is typically brought in for.
- What can Feedzai do that NEOGOV cannot?
- Feedzai covers Real-time scoring, Rule and model hybrid, Case manager, Behavioural biometrics. NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows.
Answered from the vendors’ own pages
Feedzai: Can Feedzai run on-premises?
Yes. On-premises and private cloud deployments are supported, which is why it appears in markets where transaction data cannot legally leave the country.
NEOGOV: Why not use a commercial applicant tracking system?
Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.
Feedzai: Does it cover AML as well as fraud?
It does, but transaction monitoring is a separately licensed module. Assume two line items if you want both.
NEOGOV: Can I find out what other agencies pay?
Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.
Feedzai: How fast are decisions?
Designed for the authorisation window, typically tens of milliseconds. This is the constraint that rules out batch scoring architectures.
NEOGOV: What did NEOGOV acquire?
PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.
NEOGOV: Is it only for the United States?
Effectively yes. The value is in encoding US civil service and public safety requirements.
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