Softwr

Government · head to head

NEOGOV vs Zscaler Internet Access

NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Free plan
No
Full reviewWebsite
Zscaler Internet Access logo

Zscaler Internet Access

Cybersecurity

Secure cloud-native internet and SaaS access

From
$100/year
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.; Zscaler Internet Access the pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost
  • They diverge on capability: NEOGOV covers Civil service recruiting, Zscaler Internet Access covers Secure web gateway.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which NEOGOV and Zscaler Internet Access actually diverge.

Attributes where NEOGOV and Zscaler Internet Access differ
AttributeNEOGOVZscaler Internet Access
Starting priceOn request$100/year
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Desktop, Mobile
CategoryGovernmentCybersecurity
FoundedUnknown2007

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

Only in Zscaler Internet Access

  • Secure web gateway
  • Cloud firewall
  • URL filtering
  • Advanced threat protection
  • Data loss prevention
  • Cloud sandbox
  • Browser isolation
  • CASB

What people use each for

The jobs each tool is most often brought in to do.

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot Zscaler Internet Access
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot Zscaler Internet Access
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot Zscaler Internet Access
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot Zscaler Internet Access

Zscaler Internet Access

  • Cloud Securitynot NEOGOV
  • Zero Trustnot NEOGOV
  • Web Securitynot NEOGOV

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Zscaler Internet Access

  • The pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost

Pricing, plan by plan

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Zscaler Internet Access

$100/year
  • ZIA Business$100/year
    • Web security
    • URL filtering
    • Cloud firewall
  • ZIA Transformation$200/year
    • All Business features
    • Advanced threat protection
    • Cloud sandbox
  • ZIA Unlimited$350/year
    • All Transformation features
    • Cloud browser isolation
    • CASB

Which should you pick?

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.
NEOGOV review

Choose Zscaler Internet Access if

  • You need secure web gateway.
  • You work on Web, Desktop, Mobile.
  • You also want cloud firewall.
Zscaler Internet Access review

Questions people ask

Is NEOGOV or Zscaler Internet Access better?
Neither clearly leads. NEOGOV starts at On request and Zscaler Internet Access at $100/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NEOGOV or Zscaler Internet Access?
NEOGOV starts at On request and Zscaler Internet Access at $100/year.
Does NEOGOV or Zscaler Internet Access run on more platforms?
NEOGOV runs on Web, iOS, Android. Zscaler Internet Access runs on Web, Desktop, Mobile.
What is NEOGOV best used for?
NEOGOV is most often used for a city or county hr department that must run scored examinations and ranked eligibility lists, a public safety agency needing policy acknowledgement records that stand up in litigation, an agency replacing a commercial applicant tracking system that cannot handle veterans preference, a school district or university consolidating recruiting, onboarding and mandated training records. Of those, a city or county hr department that must run scored examinations and ranked eligibility lists and a public safety agency needing policy acknowledgement records that stand up in litigation are not what Zscaler Internet Access is typically brought in for.
What can NEOGOV do that Zscaler Internet Access cannot?
NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows. Zscaler Internet Access covers Secure web gateway, Cloud firewall, URL filtering, Advanced threat protection.

Answered from the vendors’ own pages

NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

Zscaler Internet Access: How many pricing tiers does Zscaler Internet Access offer?

Zscaler Internet Access offers two main platform bundles: the Essentials Platform (entry-level) and the Zscaler Platform (comprehensive). Specific pricing is not published online.

Source
NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

Zscaler Internet Access: Are there optional add-on modules available?

Yes. Zscaler offers extensive optional capabilities in five categories including Inline Cyberthreat Protection, Private Access enhancements, Data Security, Security Operations, and Zero Trust Branch.

Source
NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

Zscaler Internet Access: How is Zscaler Zero Trust Branch priced?

Zero Trust Branch is sized by encrypted throughput (200 Mbps to 10 Gbps) or endpoint count (200 to 5,000 endpoints), with pricing varying by configuration.

Source
NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

Zscaler Internet Access: How do I get Zscaler pricing?

Zscaler does not publish pricing online. You must request a demo or contact their sales team to receive a pricing quote.

Source
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