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Cybersecurity · head to head

Microsoft Intune vs NextRequest

Microsoft Intune logo

Microsoft Intune

Cybersecurity

Manage and protect cloud-connected endpoints across device platforms, apps and operating systems

From
$8/month
Free plan
No
Full reviewWebsite
NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Microsoft Intune individual add-ons at $2-5/user/month can become expensive when deploying multiple modules; NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Microsoft Intune and NextRequest actually diverge.

Attributes where Microsoft Intune and NextRequest differ
AttributeMicrosoft IntuneNextRequest
Starting price$8/month$300/month
CategoryCybersecurityGovernment
FoundedUnknown2015

Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Microsoft Intune

Nothing recorded that NextRequest does not also cover.

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

What people use each for

The jobs each tool is most often brought in to do.

Microsoft Intune

  • Mobile device and endpoint managementnot NextRequest
  • Enterprise device compliancenot NextRequest
  • Privilege access managementnot NextRequest
  • Remote device supportnot NextRequest

NextRequest

  • Receiving and routing public records and FOIA requestsnot Microsoft Intune
  • Tracking request status and statutory deadlines centrallynot Microsoft Intune
  • Redacting documents before release with RapidReviewnot Microsoft Intune
  • Invoicing and collecting payment for records requestsnot Microsoft Intune
  • Publishing a public-facing request portal for residentsnot Microsoft Intune

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Microsoft Intune

  • Individual add-ons at $2-5/user/month can become expensive when deploying multiple modules
  • Full Intune Suite at $10/user/month becomes better value when deploying two or more modules

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Pricing, plan by plan

Microsoft Intune

$8/month
  • Microsoft Intune Plan 1$8/month
    • Device management
    • Mobile device management
    • Basic compliance policies
  • Intune Suite (Full)$10/month
    • Endpoint Privilege Management
    • Enterprise Application Management
    • Advanced Analytics
  • Intune Suite Add-on: Remote Help$2/month
    • Remote device support
  • Intune Suite Add-on: Endpoint Privilege Management$2/month
    • Privilege access control

NextRequest

$300/month
  • Standard$300/month
    • Request Management
    • Document Redaction
    • Public Portal

Which should you pick?

Choose Microsoft Intune if

Nothing in the data separates Microsoft Intune from NextRequest on the points above - pick on price and on how each one feels to use.

Microsoft Intune review

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Questions people ask

Is Microsoft Intune or NextRequest better?
Neither clearly leads. Microsoft Intune starts at $8/month and NextRequest at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Microsoft Intune or NextRequest?
Microsoft Intune starts at $8/month and NextRequest at $300/month.
Does Microsoft Intune or NextRequest run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Microsoft Intune best used for?
Microsoft Intune is most often used for mobile device and endpoint management, enterprise device compliance, privilege access management, remote device support. Of those, mobile device and endpoint management and enterprise device compliance are not what NextRequest is typically brought in for.
What can Microsoft Intune do that NextRequest cannot?
NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal.

Answered from the vendors’ own pages

Microsoft Intune: How much does Microsoft Intune cost?

Microsoft Intune Plan 1 costs $8/user/month for basic device management. The full Intune Suite costs $10/user/month including endpoint privilege management, enterprise application management, advanced analytics, remote help, Intune Plan 2, and Microsoft Cloud PKI.

Source
NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

Source
Microsoft Intune: What add-ons are available for Microsoft Intune?

Individual Intune Suite add-ons range from $2-5/user/month and include Endpoint Privilege Management, Enterprise Application Management, Advanced Analytics, Remote Help, Intune Plan 2, and Microsoft Cloud PKI. Microsoft recommends the full Intune Suite at $10/user/month when deploying two or more modules for better value.

Source
Microsoft Intune: Is Intune included in Microsoft 365 E5?

Starting in CY26 Q3, Intune Suite capabilities are included with Microsoft 365 E5 and E7 subscriptions, with select capabilities also in Microsoft 365 E3. These bundled versions do not have separate additional pricing.

Source
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Related pages

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