Accela vs Microsoft Intune

Accela provides solutions for permitting (building, planning, zoning), licensing (business, occupational, alcohol), public health (environmental health, fire prevention), asset management, and citizen services (complaints, requests).

Microsoft Intune Plan 1 costs $8/user/month for basic device management. The full Intune Suite costs $10/user/month including endpoint privilege management, enterprise application management, advanced analytics, remote help, Intune Plan 2, and Microsoft Cloud PKI.

Yes. Accela offers CivicAI, described as AI built for government rather than adapted from commercial solutions, with emphasis on explainability and auditability for regulatory compliance.

Individual Intune Suite add-ons range from $2-5/user/month and include Endpoint Privilege Management, Enterprise Application Management, Advanced Analytics, Remote Help, Intune Plan 2, and Microsoft Cloud PKI. Microsoft recommends the full Intune Suite at $10/user/month when deploying two or more modules for better value.

Yes. Accela's building permitting module enables concurrent multi-department review where fire, planning, public works, and utilities departments review applications simultaneously, with real-time tracking of annotations and approvals.

Starting in CY26 Q3, Intune Suite capabilities are included with Microsoft 365 E5 and E7 subscriptions, with select capabilities also in Microsoft 365 E3. These bundled versions do not have separate additional pricing.

Accela serves 900+ government agencies globally, including over 50% of top U.S. cities and counties.

No. Accela does not publish pricing on its website. Costs are custom-quoted based on agency size, modules deployed, and integration needs, typically through government procurement processes.