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Healthcare · head to head

Jane App vs MDLive

Jane App logo

Jane App

Healthcare

Clinical management software for allied health professionals

From
54/month
Rated
-
Full reviewWebsite
MDLive logo

MDLive

Healthcare

On-demand telehealth and virtual doctor visits

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only MDLive has a free tier, so it costs nothing to try first.
  • Each has a real cost: Jane App balance plan severely limited to 20 appointments per month; MDLive wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • They diverge on capability: Jane App covers Scheduling, MDLive covers Video Consultations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Jane App and MDLive actually diverge.

Attributes where Jane App and MDLive differ
AttributeJane AppMDLive
Starting price54/monthFree
Pricing modelsubscriptionusage-based
Free tierNoYes
PlatformsWebWeb, Mobile
Founded20102002

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jane App

  • Scheduling
  • Online Booking
  • Patient Portal
  • Notes and Charting
  • Invoicing
  • Patient Communication
  • Online payments
  • HIPAA equivalent

Only in MDLive

  • Video Consultations
  • Mental Health Services
  • Psychiatry
  • Prescription Services
  • Urgent Care
  • EHR Systems
  • HIPAA

Both cover

  • Insurance
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Jane App

  • healthcare practice managementnot MDLive
  • patient schedulingnot MDLive
  • clinic administrationnot MDLive

MDLive

  • Telemedicine urgent care visitsnot Jane App
  • Mental health counseling and psychiatrynot Jane App
  • Dermatology consultationsnot Jane App
  • Primary care wellness screeningsnot Jane App

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jane App

  • Balance plan severely limited to 20 appointments per month
  • Additional practitioner costs vary based on full-time vs. part-time hours

MDLive

  • Wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • Cancellation fees up to $50 for mental health appointments apply within 24 hours
  • Pricing varies substantially based on insurance coverage with no guaranteed maximum out-of-pocket

Pricing, plan by plan

Jane App

54/month
  • Balance$54/month
    • limited features for single practitioners
    • 20 appointments per month maximum
  • Practice$79/month
    • one full-time practitioner
    • unlimited appointments
    • unlimited staff profiles
  • Thrive$99/month
    • everything in Practice
    • advanced scheduling
    • patient retention tools
  • AI Scribe$15/month/practitioner
    • 5 free AI notes monthly or $15/month

MDLive

Free
  • Urgent Care$null/visit
    • $0-89 per visit with insurance
    • Immediate care access
  • Primary CareFree
    • $0 wellness screenings for eligible insurance plans
    • Upfront pricing shown before appointment
  • Mental Health Talk Therapy$null/visit
    • $0-179 initial appointments
    • $140 follow-up sessions before insurance
  • Mental Health Psychiatry$null/visit
    • $0-299 initial appointments
    • $159 follow-up sessions before insurance

Which should you pick?

Choose Jane App if

  • You need scheduling.
  • You also want online booking.
Jane App review

Choose MDLive if

  • You need video consultations.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want mental health services.
MDLive review

Questions people ask

Is Jane App or MDLive better?
Neither clearly leads. Jane App starts at 54/month and MDLive at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jane App or MDLive?
MDLive has a free tier; the other does not. Paid plans start at 54/month for Jane App and Free for MDLive.
Does Jane App or MDLive run on more platforms?
Jane App runs on Web. MDLive runs on Web, Mobile.
Can I use MDLive for free?
Yes. MDLive has a free tier, so you can try it without paying. Jane App starts at 54/month.
What is Jane App best used for?
Jane App is most often used for healthcare practice management, patient scheduling, clinic administration. Of those, healthcare practice management and patient scheduling are not what MDLive is typically brought in for.
What can Jane App do that MDLive cannot?
Jane App covers Scheduling, Online Booking, Patient Portal, Notes and Charting. MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services. Both handle Insurance, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Jane App: How much does it cost to add practitioners to Jane App?

For Practice and Thrive plans, additional practitioners cost based on hours worked: full-time (24+ hours/week) practitioners have one rate, while part-time (<24 hours/week) practitioners have a reduced rate. Administrative staff without booked appointments are provided at no charge.

Source
MDLive: What is the cost of an urgent care visit through MD Live?

Urgent care visits cost $0-89 per visit depending on insurance coverage. Pricing is shown upfront before confirming appointment. Most major credit and debit cards accepted for uninsured patients.

Source
Jane App: Do clinics with many practitioners get discounts on Jane App?

Yes, clinics with 10 or more practitioners may qualify for discounted rates on Jane App.

Source
MDLive: What cancellation fees apply if I need to reschedule?

Wellness visits incur $25 cancellation fee if cancelled within 24 hours. Routine care $25 if cancelled within 2 hours. Mental health $50 if cancelled within 24 hours. Medicaid and Medicare members exempt from fees.

Source
Jane App: Is AI Scribe available as an add-on on all Jane App plans?

Yes, AI Scribe is available as an optional add-on across all plans at $15/month per practitioner, or 5 free notes monthly.

Source
MDLive: Are follow-up mental health sessions cheaper than initial appointments?

Talk therapy follow-ups are $140 before insurance (versus $0-179 for initial). Psychiatry follow-ups are $159 before insurance (versus $0-299 for initial). Insurance copays may apply on top of these base rates.

Source
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