Logging · head to head
Elastic vs Raygun
The short version
- Each has a real cost: Elastic no specific pricing amounts published on pricing page; customer must contact sales or start trial; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Elastic and Raygun actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Logging).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Elastic
Nothing recorded that Raygun does not also cover.
Only in Raygun
- Crash reporting
- Real user monitoring
- Performance tracking
- Source maps
- API
- Webhooks
- REST
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Elastic
- Building ecommerce search experiences with vector databases and AInot Raygun
- Monitoring application performance and resolving infrastructure issues at scalenot Raygun
- Investigating security incidents across distributed cloud infrastructurenot Raygun
- Analyzing customer support logs to identify recurring issuesnot Raygun
Raygun
- Crash and error reporting for web, mobile and backend applicationsnot Elastic
- Real user monitoring of front end page load and session performancenot Elastic
- Application performance monitoring with request level tracesnot Elastic
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Elastic
- No specific pricing amounts published on pricing page; customer must contact sales or start trial
- Three deployment models (Cloud Hosted, Cloud Serverless, Self-managed) have different pricing structures
Raygun
- Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
- Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
- A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
- Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
- Enterprise plan pricing is custom with no published rate
Pricing, plan by plan
Elastic
On requestNo published plan breakdown. See the Elastic review.
Raygun
$40/month- Basic$40/month
- Core monitoring, unlimited apps and members
- Basic alerts, deployment tracking
- Annual billing saves 33%
- Team$80/month
- Inbound filters and third-party integrations
- Unlimited dashboards and user roles
- Marked as MOST POPULAR plan
- Business$400/month
- SAML SSO and dedicated account manager
- Priority support and quarterly reviews
- Annual billing saves 33%
- Enterprise$undefined/mo
- Custom pricing and compliance requirements
- Unlimited reports and SLA agreements
- Private Slack support
Which should you pick?
Choose Elastic if
Nothing in the data separates Elastic from Raygun on the points above - pick on price and on how each one feels to use.
Choose Raygun if
- You need crash reporting.
- You work on Web, Api.
- You also want real user monitoring.
Questions people ask
- Is Elastic or Raygun better?
- Neither clearly leads. Elastic starts at On request and Raygun at $40/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Elastic or Raygun?
- Elastic starts at On request and Raygun at $40/month.
- Does Elastic or Raygun run on more platforms?
- Elastic runs on Web. Raygun runs on Web, Api.
- What is Elastic best used for?
- Elastic is most often used for building ecommerce search experiences with vector databases and ai, monitoring application performance and resolving infrastructure issues at scale, investigating security incidents across distributed cloud infrastructure, analyzing customer support logs to identify recurring issues. Of those, building ecommerce search experiences with vector databases and ai and monitoring application performance and resolving infrastructure issues at scale are not what Raygun is typically brought in for.
- What can Elastic do that Raygun cannot?
- Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps.
Answered from the vendors’ own pages
Elastic: What are Elastic's deployment pricing options?
Elastic offers three deployment models: Elastic Cloud Hosted (resource-based, pay-as-you-go or prepaid monthly), Elastic Cloud Serverless (usage-based on search/indexing consumption, pay-as-you-go or prepaid), and Self-managed (license-based on nodes and RAM). Actual dollar amounts are not published and require contacting sales or starting a free trial.
SourceRaygun: Does Raygun offer a free trial?
Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.
SourceElastic: Does Elastic Cloud Serverless have feature limitations?
Yes, Elastic Cloud Serverless deployments have 'Most solution and platform capabilities' with some upcoming features not yet available, including traffic filtering, cross-project search, and bring-your-own-key encryption.
SourceRaygun: What is Raygun's pricing model?
Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.
SourceElastic: How can you get Elastic pricing?
Elastic directs customers to start a free trial, contact sales for specific quotes, or visit dedicated pricing pages for individual products (Elasticsearch, Observability, Security).
SourceRaygun: What features are included in the Team plan?
Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.
SourceRelated pages
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