Software · head to head
Elastic vs Raygun
The short version
- Only Raygun has a free tier, so it costs nothing to try first.
- Each has a real cost: Elastic the 99.95% monthly uptime SLA is only offered on the Platinum and Enterprise subscription tiers of Hosted deployments, not on lower tiers, per elastic.co, August 2026; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
Where they differ
Only the attributes on which Elastic and Raygun actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Elastic
Nothing recorded that Raygun does not also cover.
Only in Raygun
- Crash reporting
- Real user monitoring
- Performance tracking
- Source maps
- API
- Webhooks
- REST
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Elastic
No use cases recorded yet. See the Elastic review.
Raygun
- Crash and error reporting for web, mobile and backend applicationsnot Elastic
- Real user monitoring of front end page load and session performancenot Elastic
- Application performance monitoring with request level tracesnot Elastic
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Elastic
- The 99.95% monthly uptime SLA is only offered on the Platinum and Enterprise subscription tiers of Hosted deployments, not on lower tiers, per elastic.co, August 2026
Raygun
- Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
- Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
- A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
- Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
- Enterprise plan pricing is custom with no published rate
Pricing, plan by plan
Elastic
On requestNo published plan breakdown. See the Elastic review.
Raygun
Free- FreeFree
- Crash reporting
- Real user monitoring
- Performance tracking
Which should you pick?
Choose Elastic if
Nothing in the data separates Elastic from Raygun on the points above - pick on price and on how each one feels to use.
Choose Raygun if
- You need crash reporting.
- You want to start without paying.
- You work on Web, Api.
- You also want real user monitoring.
Questions people ask
- Is Elastic or Raygun better?
- Neither clearly leads. Elastic starts at On request and Raygun at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Elastic or Raygun?
- Raygun has a free tier; the other does not. Paid plans start at On request for Elastic and Free for Raygun.
- Does Elastic or Raygun run on more platforms?
- Elastic runs on Web. Raygun runs on Web, Api.
- Can I use Raygun for free?
- Yes. Raygun has a free tier, so you can try it without paying. Elastic starts at On request.
- What can Elastic do that Raygun cannot?
- Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps.
Related pages
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