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Software · head to head

Elastic vs Raygun

E

Elastic

Software

Search AI powered by Elasticsearch

From
On request
Rated
-
Raygun logo

Raygun

Software

Real User Monitoring and Crash Reporting

From
Free
Rated
-

The short version

  • Only Raygun has a free tier, so it costs nothing to try first.
  • Each has a real cost: Elastic the 99.95% monthly uptime SLA is only offered on the Platinum and Enterprise subscription tiers of Hosted deployments, not on lower tiers, per elastic.co, August 2026; Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only

Where they differ

Only the attributes on which Elastic and Raygun actually diverge.

Attributes where Elastic and Raygun differ
AttributeElasticRaygun
Starting priceOn requestFree
Pricing modelUnknownusage-based
Free tierNoYes
PlatformsWebWeb, Api
FoundedUnknown2011

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Elastic

Nothing recorded that Raygun does not also cover.

Only in Raygun

  • Crash reporting
  • Real user monitoring
  • Performance tracking
  • Source maps
  • API
  • Webhooks
  • REST
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Elastic

No use cases recorded yet. See the Elastic review.

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot Elastic
  • Real user monitoring of front end page load and session performancenot Elastic
  • Application performance monitoring with request level tracesnot Elastic

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Elastic

  • The 99.95% monthly uptime SLA is only offered on the Platinum and Enterprise subscription tiers of Hosted deployments, not on lower tiers, per elastic.co, August 2026

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Pricing, plan by plan

Elastic

On request

No published plan breakdown. See the Elastic review.

Raygun

Free
  • FreeFree
    • Crash reporting
    • Real user monitoring
    • Performance tracking

Which should you pick?

Choose Elastic if

Nothing in the data separates Elastic from Raygun on the points above - pick on price and on how each one feels to use.

Choose Raygun if

  • You need crash reporting.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want real user monitoring.

Questions people ask

Is Elastic or Raygun better?
Neither clearly leads. Elastic starts at On request and Raygun at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Elastic or Raygun?
Raygun has a free tier; the other does not. Paid plans start at On request for Elastic and Free for Raygun.
Does Elastic or Raygun run on more platforms?
Elastic runs on Web. Raygun runs on Web, Api.
Can I use Raygun for free?
Yes. Raygun has a free tier, so you can try it without paying. Elastic starts at On request.
What can Elastic do that Raygun cannot?
Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps.

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